Hudson’s Bay to lay off more than 9K employees by mid-June

The move affects about 90% of the workforce, with just over 100 people staying on to help the iconic Canadian department store wind down.

By Daphne Howland • May 28, 2025

E.l.f. Cosmetics to raise prices by $1

The increases will go into effect on Aug. 1. “Not gonna lie, inflation and tariffs are hitting us hard,” the company said on an Instagram post. 

By Kaarin Moore • May 28, 2025

Explore the Trendline➔

Retail's quest to improve the customer experience

From new store concepts to AI-enabled offerings, retailers are constantly shifting their approach to better cater to shopper needs.

By Retail Dive staff

Lowe’s, Home Depot tout CX wins from AI projects

The home improvement retailers reported customer service improvements and easier information gathering as access to the technology expanded. 

By Lindsey Wilkinson • May 28, 2025

Canadian mall developer snaps up more than 2 dozen Hudson’s Bay leases

Ruby Liu plans to open "a new modern department store concept," though it’s unclear whether the stores can continue to operate under the iconic brand.

By Daphne Howland • May 27, 2025

How lower China tariffs will affect direct-to-consumer imports

Temporarily reduced duties likely won't be enough to stop ongoing shifts among de minimis-reliant supply chains, experts said.

By Max Garland • May 27, 2025

Small Business Administration boosts manufacturing funding efforts

The agency will provide up to $1.1 million to three applicants to deliver training and assistance to small manufacturers. An effort to unlock more financing for businesses is also in the works.

By Nathan Owens • May 22, 2025

How small c-stores can survive

As consolidation drives more independents out of business, smaller retailers need to stand out and connect with their communities, experts say.

By Jessica Loder • May 22, 2025

Walmart cuts 1,500 jobs in US retail, global tech teams

The retailer said it is slashing some roles and adding others in an effort to become more agile and innovative.

By Daphne Howland • May 22, 2025

David’s Bridal unveils Diamonds & Pearls store concept

The "store of the future" is a high-touch, tech-powered boutique and features exclusive products, a modern setting and an integration with Shopify.

By Tatiana Walk-Morris • May 22, 2025

Urban Outfitters reports record Q1 net income

The retailer sees minimal tariff impacts at current rates, but uncertainty in U.S. policy could affect fall inventory timelines. 

By Dani James • May 22, 2025

Nike lays off ‘limited number’ of tech employees

The layoffs, which are the result of changes announced last week, come amid a broader turnaround strategy under new CEO Elliott Hill.

By Cara Salpini • May 22, 2025

Former Vitamin Shoppe CEO returns to top spot

Sharon Leite, who was the company’s chief executive from 2018 to 2023, takes on the CEO role as the company begins operations under new ownership.

By Howard Ruben • May 22, 2025

Lowe’s reaffirms full-year guidance despite Q1 sales dip

The home improvement retailer saw comparable sales slide during Q1, partially due to unfavorable weather in the first half of the quarter.

By Caroline Jansen • May 21, 2025

Target’s Q1 earnings disappoint amid battle with tariffs, consumer backlash

The mass retailer lowered its guidance for the full year, announced the departure of multiple executives and launched a new strategic office in an effort to combat sales declines.

By Dani James • May 21, 2025

Victoria’s Secret adopts poison pill to halt hostile takeover

The maneuver is in response to the “substantial accumulation” of shares by investment firm BBRC International, which just launched its own lingerie brand.

By Kaarin Moore • May 21, 2025

As it preps for life beyond Dollar Tree, Family Dollar names CEO

Duncan MacNaughton, a former chief operating officer of the business, will take on the top spot after Dollar Tree finalizes the sale of the banner.

By Howard Ruben • May 21, 2025

Andie acquires Richer Poorer

In its first acquisition, the DTC swimwear brand snapped up the California-based casual apparel company previously owned by Francesca’s.

By Howard Ruben • May 20, 2025

Levi’s to sell Dockers to Authentic Brands Group for $311M

The jeans company is selling off the khakis brand to focus on its core labels. 

By Kaarin Moore • May 20, 2025

Home Depot doesn’t plan to raise prices despite tariffs

The announcement came as the home improvement retailer posted a 9.4% sales gain in Q1 and reaffirmed its full-year guidance.

By Caroline Jansen • May 20, 2025

Pottery Barn plans to expand to the UK this fall

In addition to an e-commerce presence in the region, the home furnishings retailer will also offer its personalized design services.

By Tatiana Walk-Morris • May 20, 2025

US signals reciprocal tariffs will return for some countries

The White House will alert countries of their specific rates in the next two to three weeks, President Donald Trump said Friday.

By Phil Neuffer • May 20, 2025

Urban Outfitters’ in-store experiential concept goes after Gen Z — first with Nike

The apparel retailer debuted the On Rotation concept as a way to fuel discovery shaped by the generation’s favorite brands. 

By Kaarin Moore • May 19, 2025

Target Circle 360 members can now shop same-day delivery with 100+ retailers

Through its Shipt service, the mass retailer will give subscribers access to same-day delivery at Petco, PetSmart, CVS, and more, all without price markups.

By Dani James • May 19, 2025

Amazon reveals new warehouse robots in push to trim manual tasks

The e-commerce giant said it plans to deploy the various technologies in the coming years as it works to boost "more high-skilled work."

By Max Garland • May 19, 2025

Bath & Body Works names Nike vet CEO

Gina Boswell is out from the top role, and Daniel Heaf — who once was the head of Nike Direct — has stepped in to lead the company.

By Kaarin Moore • May 19, 2025