Operations: Page 42
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Walmart opens access to off-site customer journey insights for suppliers
With Digital Landscapes, Walmart is looking to help suppliers answer questions about customer journeys beyond the retailer’s website and app.
By Chris Kelly • June 17, 2024 -
Sponsored by Sezzle
Customers are choosing BNPL over credit cards — Here’s why
A recent survey reveals that while surveyed shoppers have access to other payment options, they still seek out BNPL.
June 17, 2024 -
Trendline
Digital innovation and technology trends in retail
Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.
By Retail Dive staff -
Walmart+ Week returns Monday ahead of Amazon’s Prime Day
This year's event includes deals on fuel, cash back on flights booked through Walmart+ Travel and a mystery offer.
By Nate Delesline III • June 14, 2024 -
Walmart targets Gen Z with apparel brand relaunch
The overhaul of its “No Boundaries” private label is the retailer’s latest attempt to gain traction in fashion, this time with casual style and low prices.
By Daphne Howland • June 14, 2024 -
Column
The Weekly Closeout: GameStop raises $2B and Bark Air has a ruff start
The meme stock frenzy continues to be kind to the gaming retailer, while Bark’s new airline effort faced a lawsuit within its first month of operation.
By Retail Dive Staff • June 14, 2024 -
Kohl’s introduces Return Drop service to stores nationwide
In addition to its Amazon partnership, the department store will now accept returns from brands like Carhartt, Hanes and Levi’s.
By Tatiana Walk-Morris • June 14, 2024 -
Revolve Group opens first physical store
The Aspen, Colorado, location comes after a successful pop-up shop and will feature collections from both Revolve and Fwrd.
By Tatiana Walk-Morris • June 13, 2024 -
J.C. Penney closing 4 stores in coming months
The department store remains profitable, though net income plummeted nearly 90% last year and sales continued to slide.
By Daphne Howland • June 13, 2024 -
Figs taps Lululemon exec for CFO
Sarah Oughtred spent almost 17 years at the activewear brand, where she helped scale the business from $270 million in revenue to about $10 billion.
By Howard Ruben • June 13, 2024 -
How retailers can fight theft without hurting customer experience
Locked cases drive potential customers to online alternatives. Helpful associates assist customers while inconveniencing crooks.
By Bryan Wassel • June 13, 2024 -
Joann names new interim CEO
Michael Prendergast will take on the role while a search for a permanent chief is underway. Meanwhile, the company appointed a new board of directors.
By Nate Delesline III • June 12, 2024 -
Nordstrom nears completion on West Coast fulfillment transition
By transitioning operations to an omnichannel center, the retailer is building on its efforts to lower fulfillment costs.
By Kelly Stroh • June 12, 2024 -
Walmart store employees can now earn up to $1K per year in bonuses
Part- and full-time hourly associates have the potential to earn more the longer they stay with the company, the retailer said.
By Ryan Golden • June 12, 2024 -
Mango looks to strengthen homeware line with new leader
The retailer is seeking to grow its Mango Home business with product diversification, as part of its goal to reach 4 billion euros in sales by 2026.
By Laurel Deppen • June 12, 2024 -
Do retailers need active assailant insurance?
Stores and shopping centers are increasingly vulnerable to the death and destruction caused by mass shooters in the U.S.
By Daphne Howland • June 12, 2024 -
The Container Store to open 2 stores in Virginia
The small-format locations both feature design centers and Custom Spaces Studios as the company doubles down on its custom design business.
By Nate Delesline III • June 11, 2024 -
Academy Sports and Outdoors to offer on-demand delivery via DoorDash
The sports and outdoor recreation retailer has tapped DoorDash for same-day deliveries as it expands its physical store footprint.
By Tatiana Walk-Morris • June 11, 2024 -
How big retailers are battling the last-mile delivery squeeze
Walmart, Target and Kroger executives pointed to price and technology improvements that they are using to offset cost pressures.
By Suman Bhattacharyya • June 11, 2024 -
Q&A
Foxtrot founder talks retailer’s struggles, resurgence and growth plans
Mike LaVitola is back in the driver seat and plans to reopen 15 stores this year. He discussed what led to the company's demise, where stores will open and more.
By Brett Dworski • June 11, 2024 -
TJX to expand into Mexico
Both analysts and the off-pricer itself, which runs TJ Maxx, HomeGoods and other retailers in the U.S., see opportunity in international expansion.
By Daphne Howland • June 10, 2024 -
Walmart to bring electronic shelf labels to thousands of stores
The retailer expects to deploy the technology to 2,300 locations by 2026 in a bid to improve efficiency and customer service.
By Sam Silverstein • June 10, 2024 -
Function of Beauty expands to Amazon
In addition to the new partnership, the beauty and skin brand is now offering both its Target and Pro line from Sephora on its own website.
By Howard Ruben • June 10, 2024 -
HanesBrands sells Champion to Authentic Brands Group
The proceeds of the $1.2 billion sale will be used to pay down debt.
By Laurel Deppen • June 10, 2024 -
Sponsored by Teleperformance
The role of strategic partnership management and rebadging in transformation and enhanced CX
The retail industry saw a drop in new global in-house centers last year. See why strategic business process services partnerships may be more appealing, and how to use them to unlock long-term value.
By Mike Lytle, North America CEO, Teleperformance • June 10, 2024 -
Sponsored by SheerID
New data reveals 3 ways retailers can optimize back-to-school campaigns
The genius behind irresistible summer community deals.
By Bill Schneider, VP of Product Marketing, SheerID • June 10, 2024