Top retailers will establish robot resource departments as demand grows: Gartner

Investments in robots are one way companies are boosting productivity, as orders get processed closer to the point of delivery.

By Max Garland • Oct. 14, 2021

Model behavior: How mannequins display retail's brand values

Diversity in mannequin body size and gender can help shoppers see themselves reflected in a brand — and drive loyalty.

By Kaarin Moore • Oct. 14, 2021

Explore the Trendline➔

The state of retail operations

Daily operations have changed tremendously over the past few years, as retailers re-examine topics including shrink and pricing. 

By Retail Dive staff

As retailers shaped holiday hiring plans, 721K retail workers quit in August

Employers including retailers are having to raise wages and otherwise sweeten their offer in order to lure people to take openings.

By Daphne Howland • Oct. 13, 2021

Poshmark co-founder to oversee new seller experience team

The new division is responsible for "supporting and innovating" on behalf of the platform's merchants.

By Tatiana Walk-Morris • Oct. 13, 2021

Macy's teams up with Fanatics

The deal grows the fan apparel product offering at Macy's by nearly 20 times, as the department store continues to diversify its merchandise categories. 

By Kaarin Moore • Oct. 13, 2021

Walmart and Target reassure customers they'll be stocked amid global supply chain squeeze

The retail giants outlined proactive measures they have taken to get goods into the country and onto shelves. For their smaller peers, the pressure is tighter.

By Ben Unglesbee • Oct. 13, 2021

Hims & Hers strikes a deal with The Vitamin Shoppe to sell hair care products

Although the collaboration will begin small, the companies left room for "potential expansion" early next year into other categories.

By Tatiana Walk-Morris • Oct. 13, 2021

Best Buy pushes further into healthcare with Current Health acquisition

The platform allows for patient monitoring, telehealth and patient engagement, and follows similar moves by the retailer to offer tech-based health services.

By Kaarin Moore • Oct. 12, 2021

Scotch & Soda accelerates DTC expansion with 22 new physical locations set to open in 2021

Originally a wholesale brand, the company had just 30 owned and franchised stores when it was acquired in 2011. Now it has 235.

By Cara Salpini • Oct. 11, 2021

With 28 new stores, Ross polishes off its 2021 growth plans

Although the off-price retailer scaled back its expansion a little due to the pandemic, it will have opened a total of 65 new stores this year.

By Daphne Howland • Oct. 11, 2021

Retailers are betting on wage hikes, perks to woo workers ahead of the holidays. Will it work?

Employers are offering incentives like sign-on bonuses, tuition assistance and higher pay to staff up, but challenges remain.

By Maria Monteros • Oct. 11, 2021

The Weekly Closeout: Mirror plans Canada launch and what’s with all the e-commerce spinoffs?

Lululemon will expand the home fitness tech to nearly 200 stores, and Macy's is encouraged to follow department store Saks on a strange path.

By Retail Dive Staff • Oct. 8, 2021

Adidas to take back apparel from any brand in resale program with ThredUp

Members of the athletics brand's app can order a prepaid shipping label and send back used apparel in exchange for rewards.

By Cara Salpini • Oct. 8, 2021

Williams-Sonoma is the latest retailer to boost minimum wage to $15

The home retailer follows others in the industry that have sweetened their perks in an attempt to fill jobs.

By Caroline Jansen • Oct. 8, 2021

Office Depot, OfficeMax launch 20-minute pickup guarantee

If an order isn't ready on time, shoppers get $20 off their next qualifying purchase. 

By Tatiana Walk-Morris • Oct. 8, 2021

Simon malls to close on Thanksgiving

A few years ago the REIT insisted on keeping its shopping centers open on the holiday, but joins other retailers in shutting down.

By Daphne Howland • Oct. 8, 2021

With denim trends in its favor, Levi's shrugs off the price of cotton

The brand is mitigating expenses thanks to its tight supply chain control and maintaining momentum due in large part to its direct sales to customers. 

By Daphne Howland • Oct. 7, 2021

REI to close on Thanksgiving, Black Friday for the seventh year in a row

As in past years, the outdoor retailer is asking its staff and the public to #OptOutside and enjoy the outdoors instead of shopping. 

By Tatiana Walk-Morris • Oct. 7, 2021

Macy's is reportedly being pushed to spin off its e-commerce business: Should any retailer do that?

Saks already did it, and Wall Street may want everyone to do it. Others are not so sure.

By Daphne Howland • Oct. 7, 2021

Target adds buy now, pay later options with Affirm, Sezzle

As the holiday season nears, the retailer has added payment services to make shopping fit within consumers' budgets. 

By Tatiana Walk-Morris • Oct. 7, 2021

Walmart's delivery service lands Home Depot as its first customer

The deal gives Walmart GoLocal a client with billions of dollars' worth of online orders to fulfill.

By Max Garland • Oct. 7, 2021

Nike to require vaccinations for US office-based employees

Store-level workers have largely been left out of retailers' mandates, but the Biden administration's proposed rule could change all that.

By Cara Salpini • Oct. 6, 2021

Macy's taps Michaels CEO, Zipcar exec to board

The craft retailer's chief, Ashley Buchanan, and car-sharing site's president, Tracey Zhen, are tasked with supporting the reignited Polaris turnaround.

By Daphne Howland • Oct. 6, 2021

USPS moves forward with extended delivery times despite concerns

A regulator said it was worried the shift would lead to deteriorating service. The Postal Service said the opposite will happen.

By Max Garland • Oct. 6, 2021

Private equity-owned PetSmart under scrutiny from Elizabeth Warren after activist group's report

The senator fired off a letter to BC Partners' chairman after an investigation claimed operations had deteriorated, putting workers and pets at risk.

By Ben Unglesbee • Updated Nov. 4, 2021