Operations: Page 168


  • A United Parcel Service worker delivers packages on April 29, 2020 in New York City.
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    Stephanie Keith via Getty Images
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    On-time rates dip for USPS and UPS, climb for FedEx ahead of holidays: Convey

    Staffing shortages and upstream supply chain issues are slowing deliveries for last-mile parcel carriers, Convey by project44 said.

    By Max Garland • Nov. 24, 2021
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    Chris J Ratcliffe / Stringer via Getty Images
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    Gap could take $650M sales hit from supply chain woes

    Sales in the third quarter were dragged down by inventory shortages caused by factory closures and shipping backups.

    By Nov. 24, 2021
  • Trendline

    Gen Z and the next-generation consumer

    If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

    By Retail Dive staff
  • A display of Tupperware products on shelves.
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    Justin Sullivan via Getty Images
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    Tupperware to idle factories as it works through inventory backlog

    The home products company had stocked up during the first half of the year to prepare for a surge in demand. That surge has yet to come.

    By Sarah Zimmerman • Nov. 24, 2021
  • Off-price retailers best Q3 expectations but brace for the holidays

    The segment is mostly overcoming supply challenges while benefiting from full-price sales at other retailers, as consumers grapple with inflation.

    By Nov. 23, 2021
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    Joe Raedle via Getty Images
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    Dollar Tree pivots to $1.25 prices even as inflation-wary shoppers seek the retailer out

    The company saw a modest sales bump during the third quarter, with consumers chasing value. Meanwhile, supply chain costs have choked margins.

    By Nov. 23, 2021
  • Target
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    Courtesy of Target
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    Target to keep stores closed on Thanksgiving for good

    After two years of temporarily shutting locations on the holiday, CEO Brian Cornell told workers that the company will continue doing so moving forward.

    By Maria Monteros • Nov. 23, 2021
  • Dr. Squatch
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    Permission granted by Dr. Squatch
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    Dr. Squatch rolls out personal care products at Walmart

    Following on the heels of its digitally native peers, an array of the brand's products will be available at over 1,600 physical locations.

    By Maria Monteros • Nov. 23, 2021
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    Daphne Howland/Retail Dive
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    Francesca's slapped with trademark lawsuit over 'Franki'

    The tween brand was just launched as a stand-alone banner earlier this month, and another tween brand, Frankie's on the Park, says it's too confusing.

    By Nov. 22, 2021
  • Glossier storefront in Los Angeles
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    Courtesy of Glossier
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    Glossier opens second store this year with new LA flagship

    The location in West Hollywood is just a few blocks away from where the DTC beauty brand had a previous store on Melrose Place.

    By Nov. 22, 2021
  • The boarded up entrance of a Saks Fifth Avenue Men's store.
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    Kaarin Vembar/Retail Dive/Retail Dive
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    Deep Dive

    This DC neighborhood used to be synonymous with high-end shopping. Now it's mostly abandoned.

    Friendship Heights was once known for luxury retail in the Washington, D.C. area, but retail options have dwindled.

    By Nov. 22, 2021
  • A Champs storefront
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    Courtesy of Champs
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    Foot Locker names COO as sales grow 13% over 2019

    Frank Bracken will take on the newly created role, overseeing global operations, including customer experience, technology and supply chain.

    By Nov. 19, 2021
  • Kohl's storefront
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    Courtesy of Kohl's
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    Kohl's enjoys some upside from inventory scarcity

    Margins spiked and inventory turn reached a 10-year high as product levels came in 25% below 2019 amid shipping delays. 

    By Nov. 19, 2021
  • Nordstrom New York
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    Daphne Howland/Retail Dive
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    Nordstrom employs drop-ship model in new Fanatics partnership

    Nordstrom says the deal reflects a departure from wholesale. But one analyst says it's more of an evolution, and a sign that department stores still matter.

    By Nov. 19, 2021
  • A closeup of a Macy's sign with a signature red star sits atop a store entrance overhang.
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    Daphne Howland/Retail Dive
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    Macy's hires the firm behind Saks' e-commerce spinoff

    With activist investors reportedly pushing the department store, Macy's CEO Jeff Gennette acknowledged how Wall Street values online-only retail.

    By Nov. 19, 2021
  • A picture of the exterior of a CVS Pharmacy with the logo and name in view.
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    Bruce Bennett via Getty Images
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    CVS plans to close 900 stores

    The drugstore retailer also announced new leaders of its retail business as it refocuses around omnichannel and health services.

    By Nov. 18, 2021
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    Courtesy of Bed Bath & Beyond
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    Bed Bath & Beyond launches holiday-inspired private label

    H for Happy, which features seasonal kitchen, bath and home decor, completes the retailer's goal of introducing at least eight private labels in fiscal 2021.

    By Nov. 18, 2021
  • Picture of Victoria's Secret store sign
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    Daphne Howland/Retail Dive
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    Nearly half of Victoria's Secret's merchandise is delayed as the holidays approach

    The retailer posted a solid Q3, but said it doesn't expect to get some orders in at all due to supply chain disruptions.

    By Nov. 18, 2021
  • Away luggage
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    Courtesy of Away
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    Away names its first operations and digital chiefs

    In addition to introducing two new positions to the C-suite, the luggage brand named a new chief marketing officer, Melissa Weiss.

    By Nov. 18, 2021
  • Against a blue sky, a street lamp to the side of a large department store building.
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    Daphne Howland/Retail Dive
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    Macy's to delay store closures, launch third-party marketplace next year

    The department store previously slated 125 stores to close, but now says that's under review as physical locations prove key to digital success.

    By Nov. 18, 2021
  • Deep Dive

    There may be more 'teeth' coming to board diversity efforts. What does that mean for retail?

    Nasdaq's diversity disclosure rule could be just the beginning as investors increasingly expect retailers to diversify their boards.

    By Nov. 18, 2021
  • Target holiday staffing
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    Courtesy of Target
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    Target addresses out-of-stock fears, raises holiday sales outlook

    With inventory levels up over $2 billion compared to last year, executives are confident the retailer can meet end-of-year demand.

    By Maria Monteros • Nov. 17, 2021
  • Kmart is closing its last store in birthplace of Michigan

    A decade ago, Kmart had more than 1,300 stores under its banner. Today it has less than two dozen — and counting.

    By Nov. 17, 2021
  • Shot of homepage of StockX.
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    Courtesy of StockX
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    StockX acquires inventory management company, Scout

    With its first acquisition, StockX aims to streamline the selling experience on its platform as the sneaker resale market heats up. 

    By Tatiana Walk-Morris • Nov. 17, 2021
  • Rue Gilt Groupe files for IPO

    The Simon Property-backed company has 1 million active shoppers and has experienced operating losses each year since its inception.

    By Nov. 16, 2021
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    "Old Pine" by PokemonaDeChroma is licensed under CC BY 2.0
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    Stockout notifications up 325% from 2019: Adobe

    Retailers are ordering extra inventory and adjusting their operations to meet this year's holiday demand.

    By Tatiana Walk-Morris • Nov. 16, 2021