Wayfair service lets customers track furniture deliveries

The waiting is the hardest part when it comes to furniture deliveries, but a new delivery truck tracking feature from Wayfair could ease the pain.

By Dan O'Shea • Sept. 27, 2017

PredictSpring, M.Gemi launch store associate app

M.Gemi becomes the latest retailer to mobilize store associates with a new app that helps them assist customers face-to-face.

By Dan O'Shea • Sept. 27, 2017

Explore the Trendline➔

The state of retail returns

Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

By Retail Dive staff

Walmart taps Facebook's Workplace to boost productivity

It's part of the retailer's drive to "be a better place to work" and comes on the heels of its new planned corporate campus intended to facilitate teamwork.

By Daphne Howland • Sept. 27, 2017

Bed, Bath & Beyond invests 40% of capex in digital efforts

The home goods retailer has seen digital sales growth and continues to invest on that front, despite overall struggles.

By Dan O'Shea • Sept. 25, 2017

Walmart testing home delivery direct to the fridge

Customers who use the service, which requires a keyless lock, can request that delivery people put their groceries away while they are not home.;

By Daphne Howland • Sept. 22, 2017

Target adds Restock to 8 more cities

The move expands next-day delivery from the mass merchant to about one-fifth of the U.S. population.

By Daphne Howland • Sept. 22, 2017

Amazon expands NYC-based operations

Hundreds of full-time jobs will be created as the online giant moves into a Hudson Yards location, but it's still looking for a second HQ.

By Daphne Howland • Sept. 22, 2017

Exclusive: Retailers don't think fast, free shipping is important to consumers

A Flexe survey shows a severe gap between consumer expectations and retailer assumptions, but retailers still might not be able to deliver.

By Kate Patrick Macri • Sept. 21, 2017

Walmart ends overnight shifts at 430 Neighborhood Markets

It's a move aimed to boost customer service, according to the retailer, but workers are complaining that stocking and cleaning is difficult when stores are busy.

By Daphne Howland • Sept. 20, 2017

Report: Heidi Klum collection gives Lidl a boost

The line poses a challenge to fast-fashion retailers in the U.K., but in the U.S., the discovery of Lidl could threaten even Walmart.

By Daphne Howland • Sept. 19, 2017

Kohl's to accept free Amazon returns

It's a daring move that may signal a new partnership ethos among e-commerce and legacy retailers.

By Daphne Howland • Sept. 19, 2017

Same-day delivery services tripled in a year

More than half of retailers now offer same-day delivery, and within two years 65% plan to offer the service, which consumers increasingly expect, according to a recent study.

By Daphne Howland • Sept. 19, 2017

Irma could hit holiday inventories

Planalytics says some $2.75 billion in sales could be lost to Irma, in addition to costs incurred by damage.

By Daphne Howland • Sept. 14, 2017

Target employees migrate to mobile Zebra device

The Apple iPod Touch is no longer the tool of choice for Target's store associates, as the retailer switches over to an Android mobile device.

By Dan O'Shea • Sept. 14, 2017

Postmates cuts delivery fees pre-holiday season

The delivery provider is edging up its challenge to Amazon Prime with new upgrades, as it tries to lure in more Unlimited subscribers.

By Cara Salpini • Sept. 12, 2017

Pitney Bowes boosts delivery offerings with Newgistics acquisition

After at least three logistics-related acquisitions in as many years, the technology company's shipping sector ambitions have become increasingly clear.

By Dan O'Shea • Sept. 11, 2017

Walmart opens 1,000th grocery pickup spot

The first location debuted in Denver in 2013 and the latest opened in Seattle on Thursday, as the world's largest retailer prepares for a holiday battle with Amazon with a new "hot toys" list. 

By Daphne Howland • Sept. 7, 2017

Office Depot brings supply chain management to the cloud

Still recovering from its failed merger with Staples, the retailer is partnering with Elementum to smooth out its supply chain.

By Dan O'Shea • Sept. 6, 2017

Amazon reportedly expanding Prime Now to Canada

The e-commerce giant plans to expand the delivery service to Vancouver and Toronto — the same cities with Whole Foods locations.

By Daphne Howland • Sept. 5, 2017

Macy's, Best Buy expand same-day delivery ahead of holidays

Both retailers are nearly doubling the number of cities that will offer same-day delivery, a critical service in the race to catch up to Amazon.

By Corinne Ruff • Sept. 1, 2017

Payless is the first of its peers to exit bankruptcy. Now what?

The discount shoe seller filed for Chapter 11 prepared and is now a smaller, healthier retailer. But it still has to win customers in a chaotic retail world.

By Ben Unglesbee • Aug. 30, 2017

Ford, Domino’s pilot driverless vehicles for pizza delivery

Are driverless delivery vehicles the future of pizza delivery? Residents of Ann Arbor, MI, are about to answer that question.

By Dan O'Shea • Aug. 30, 2017

4 ways to compete with Amazon as a small business

Retailers are better off touting their consumer experiences than going after the e-commerce giant’s massive infrastructure, writes Deliv CEO Daphne Carmeli.

By Daphne Carmeli • Aug. 29, 2017

Inside Amazon + Whole Foods: The first day

As Amazon started running the upscale grocer on Monday, special sales were the main draw. But the changes go beyond just low prices.

By Jeff Wells • Aug. 29, 2017

Sears reportedly losing suppliers as vendor insurance rises

Some vendors have pulled back from the struggling department store retailer as the cost of insuring their orders has spiked, Reuters reports.

By Ben Unglesbee • Aug. 29, 2017