Boxed tests driverless carts to improve warehouse efficiency

The e-commerce wholesaler continues its campaign to automate fulfillment processes, with an autonomous cart that enables 80% more picks per hour.

By Dan O'Shea • Oct. 6, 2017

Amazon reportedly piloting long-anticipated delivery service

Warehouse space and delivery costs have vexed the e-commerce giant, but a delivery service could, like its cloud business, eventually compete with FedEx, UPS, DHL and the Postal Service, some analysts believe.

By Daphne Howland • Oct. 5, 2017

Explore the Trendline➔

The state of retail returns

Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

By Retail Dive staff

Supply chain might be the biggest retail disruptor

The difference between the companies that thrive and those that fail will be which ones master the modern supply chain — and which don’t, writes Karl Siebrecht, co-founder and CEO at FLEXE.

By Karl Siebrecht • Oct. 4, 2017

Walmart buys same-day delivery company Parcel

The acquisition will add new delivery capabilities to Walmart's e-commerce operations in New York, where the retail giant sees the potential for sales growth. 

By Daphne Howland • Oct. 3, 2017

Target expands new ‘Drive Up’ pickup program

The pilot is the retailer's second attempt at curbside pickup and is now available to shoppers at Twin Cities locations Target's Minneapolis headquarters.

By Daphne Howland • Oct. 3, 2017

Nearly 70% of shoppers aware of BOPIS, mobile payments

When it comes to in-store technologies, these capabilities have the broadest awareness among shoppers, according to research from the NRF.

By Dan O'Shea • Oct. 2, 2017

Gap's Intermix deploys new cloud solutions

Gap has tapped frequent partner Oracle to bring cloud capabilities to its Intermix brand in what could be the first step of a broader cloud migration across all Gap banners.

By Dan O'Shea • Oct. 1, 2017

Walmart's Jet is testing free same-day delivery in NYC

Walmart is testing grocery delivery in several markets for a fee, but testing free same-day delivery with Jet in New York, a spokesperson told Retail Dive. 

By Daphne Howland • Sept. 29, 2017

DSW plans 'warehouse' store redesign

The shoe retailer says the new layout will allow it to showcase 70% more merchandise and is set to expand in 2018.

By Daphne Howland • Sept. 28, 2017

Amazon reimagines Echo and expands device family

The e-commerce giant announced six new, voice-enabled products, including a much-anticipated revamped version of the original Echo smart speaker.

By Dan O'Shea • Sept. 28, 2017

Retailers prep for the holidays with new e-commerce services

Radial meets the holiday rush head on with a new suite of services to help e-commerce retailers do more for their customers.

By Dan O'Shea • Sept. 28, 2017

Wayfair service lets customers track furniture deliveries

The waiting is the hardest part when it comes to furniture deliveries, but a new delivery truck tracking feature from Wayfair could ease the pain.

By Dan O'Shea • Sept. 27, 2017

PredictSpring, M.Gemi launch store associate app

M.Gemi becomes the latest retailer to mobilize store associates with a new app that helps them assist customers face-to-face.

By Dan O'Shea • Sept. 27, 2017

Walmart taps Facebook's Workplace to boost productivity

It's part of the retailer's drive to "be a better place to work" and comes on the heels of its new planned corporate campus intended to facilitate teamwork.

By Daphne Howland • Sept. 27, 2017

Bed, Bath & Beyond invests 40% of capex in digital efforts

The home goods retailer has seen digital sales growth and continues to invest on that front, despite overall struggles.

By Dan O'Shea • Sept. 25, 2017

Walmart testing home delivery direct to the fridge

Customers who use the service, which requires a keyless lock, can request that delivery people put their groceries away while they are not home.;

By Daphne Howland • Sept. 22, 2017

Target adds Restock to 8 more cities

The move expands next-day delivery from the mass merchant to about one-fifth of the U.S. population.

By Daphne Howland • Sept. 22, 2017

Amazon expands NYC-based operations

Hundreds of full-time jobs will be created as the online giant moves into a Hudson Yards location, but it's still looking for a second HQ.

By Daphne Howland • Sept. 22, 2017

Exclusive: Retailers don't think fast, free shipping is important to consumers

A Flexe survey shows a severe gap between consumer expectations and retailer assumptions, but retailers still might not be able to deliver.

By Kate Patrick Macri • Sept. 21, 2017

Walmart ends overnight shifts at 430 Neighborhood Markets

It's a move aimed to boost customer service, according to the retailer, but workers are complaining that stocking and cleaning is difficult when stores are busy.

By Daphne Howland • Sept. 20, 2017

Report: Heidi Klum collection gives Lidl a boost

The line poses a challenge to fast-fashion retailers in the U.K., but in the U.S., the discovery of Lidl could threaten even Walmart.

By Daphne Howland • Sept. 19, 2017

Kohl's to accept free Amazon returns

It's a daring move that may signal a new partnership ethos among e-commerce and legacy retailers.

By Daphne Howland • Sept. 19, 2017

Same-day delivery services tripled in a year

More than half of retailers now offer same-day delivery, and within two years 65% plan to offer the service, which consumers increasingly expect, according to a recent study.

By Daphne Howland • Sept. 19, 2017

Irma could hit holiday inventories

Planalytics says some $2.75 billion in sales could be lost to Irma, in addition to costs incurred by damage.

By Daphne Howland • Sept. 14, 2017

Target employees migrate to mobile Zebra device

The Apple iPod Touch is no longer the tool of choice for Target's store associates, as the retailer switches over to an Android mobile device.

By Dan O'Shea • Sept. 14, 2017