Whole Foods to offer pickup from nearly all of its stores by end of month

The retailer has tripled click-and-collect availability since March and intends to have the service at 480 stores within a few weeks.

By Jeff Wells • Sept. 8, 2020

Fashion rental startup Wardrobe launches nationwide

The peer-to-peer rental company, which is backed by Airbnb co-founder Nate Blecharczyk, partners with local dry cleaners to sanitize items. 

By Tatiana Walk-Morris • Sept. 8, 2020

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Credit Suisse: Ralph Lauren works to clean up North American business

Digital sales grew just 3% in the region as the brand tries to limit sales on the gray market and shift its focus to more high-end customers.

By Tatiana Walk-Morris • Sept. 4, 2020

The future of retail is same-day delivery: Are you ready?

What can a retailer do to ensure a seamless transition from in-store only to fast and reliable delivery?

By Kelly Caruso • Sept. 3, 2020

Neiman Marcus replaces Fall Book with digital content campaign

Customers can shop through editorial stories about product inspiration, designer collections and the season's trends via the digital experience.

By Tatiana Walk-Morris • Aug. 31, 2020

How to shift your brick-and-mortar business to e-commerce

The pandemic has made online shopping indispensable. Here’s how to ease the transition when bringing your business online.

By Alise Bailey, Editor at Square • Aug. 31, 2020

Ulta's net income falls 95% as e-commerce grows by more than 200%

The beauty retailer is preparing for the holiday season by pushing up the opening of a new fulfillment center to handle a higher mix of digital sales.

By Cara Salpini • Aug. 28, 2020

Walmart teams with Microsoft on TikTok bid, eyeing e-commerce, advertising opportunity

The deal has the potential to seriously shake up the digital media sector, as Walmart would gain access to a powerful wedge against rivals like Amazon. 

By Peter Adams • Aug. 28, 2020

How Sephora prepped for an e-commerce onslaught

With its biggest sale of the year in April, the retailer was ready for surging volume when stores closed in March, SVP for Supply Chain Mike Racer said.

By Emma Cosgrove • Aug. 26, 2020

Report: Nike shutting down 9 wholesale accounts in shift to DTC

Among those closing are Belk, Dillard's and Zappos, according to an analyst note from Susquehanna Financial Group.

By Cara Salpini • Aug. 25, 2020

Best Buy online comps grow 242% in Q2

While it won't last forever, working, learning and cooking at home spurred sales throughout the quarter and into the third, even when stores were closed.

By Daphne Howland • Aug. 25, 2020

TikTok unveils first shoppable livestream with Ntwrk

The social video app will let viewers this week buy apparel sporting defiant messages against a possible U.S. ban.

By Robert Williams • Aug. 24, 2020

Amazon retail chief to retire

Jeff Wilke has spent more than two decades at the e-commerce giant, and was widely viewed as a possible successor to Jeff Bezos as CEO.

By Daphne Howland • Aug. 24, 2020

BJ's Wholesale notches 300% digital growth

The club retailer is expanding its BOPIS and contactless pickup options, and has hired a chief digital officer to help scale the business.

By Tatiana Walk-Morris • Aug. 24, 2020

Estée Lauder will close up to 15% of its stores, exit some department stores

The beauty giant announced a pandemic-related restructuring plan that shifts its priorities toward digital and away from unproductive locations.

By Cara Salpini • Aug. 21, 2020

Toys R Us online sales now supported by Amazon

The e-commerce giant has taken over a role that Target stepped into during the holiday period last year. 

By Ben Unglesbee • Aug. 21, 2020

Modell's brand sold to owner of Dressbarn, Pier 1 IP

The sporting goods retailer's trademarks and other assets sold for $3.6 million after it filed for bankruptcy and moved to liquidate its stores.

By Ben Unglesbee • Aug. 20, 2020

Long Tall Sally snapped up by UK apparel conglomerate

North American fans of the apparel brand for taller customers already provide half its sales, and new owner AK Retail says it will focus on the region.

By Daphne Howland • Aug. 19, 2020

Report: When sites load too slowly, 41% of shoppers head to Amazon

Almost 100% of consumers say they've left a website if it took too long to load. That's even more important in the pandemic era.

By Tatiana Walk-Morris • Aug. 19, 2020

The strategy behind turning department stores into warehouses

Rumors are circulating about Amazon converting vacant department store space into fulfillment centers — a move experts say would round out its omnichannel approach.

By Jen A. Miller • Aug. 19, 2020

Payless relaunches online, with plans for hundreds of stores

The company's value proposition is in keeping with the priorities of today's apparel consumer, but its brick-and-mortar plans may be a stretch.

By Daphne Howland • Aug. 18, 2020

Kohl's Q2 digital sales spike nearly 60% amid omnichannel push

CEO Michelle Gass went so far as to say that the department store is poised to take market share in the COVID-19 era, despite its difficulties.

By Daphne Howland • Aug. 18, 2020

Fossil reports 'triple-digit' e-commerce growth

Sales through its own online channel and third-party platforms like Amazon grew to account for nearly half of the company's total in Q2.

By Tatiana Walk-Morris • Aug. 18, 2020

Rent the Runway ditches stand-alone locations

The company will focus on its dropbox network in order to serve more customers, who tend to live outside the major cities where it ran stores.

By Daphne Howland • Aug. 17, 2020

USPS will raise commercial parcel rates for peak season

The temporary rate hikes will take effect Oct. 18 and be removed Dec. 27. 

By Shefali Kapadia • Aug. 14, 2020