Digital personal shopping assistant VERA debuts at NRF’s Big Show

Piktorlabs launched shopping assistant technology that can be integrated across retail touchpoints, including in fitting rooms.

By Dan O'Shea • Jan. 15, 2019

Bebe revamps e-commerce and loyalty program

The brand is making a steady return after avoiding bankruptcy, despite years of struggles.

By Daphne Howland • Jan. 15, 2019

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Nordstrom's Trunk Club fights fast fashion with new campaign

The styling service has given the department store some trouble, but is now hoping to train Americans to try, buy and care for better apparel.

By Daphne Howland • Jan. 14, 2019

Tempur Sealy ponies up $14M to aid bankrupt mattress brands

Sleep Outfitters, Mattress Warehouse and Mattress King are the latest to falter in a market that has been thoroughly disrupted by e-commerce startups.

By Daphne Howland • Jan. 14, 2019

Armed with tech, Goodwill joins fight against designer fakes

The nonprofit's e-commerce site is using Entrupy's AI solution to ensure that high-end goods found among its donations are the real deal.

By Daphne Howland • Jan. 10, 2019

Amazon uses customer data to send free samples

The e-commerce giant's programs are poised to help grow its increasingly important advertising business.

By Daphne Howland • Jan. 9, 2019

Amazon adds keyless garage entry for parcel deliveries

Digital locks can prevent package theft and encourage e-commerce orders, but consumer privacy concerns linger.

By Emma Cosgrove • Jan. 8, 2019

Amazon Go could generate $4.5B with plan for 3K stores

An RBC report suggests the cashierless store's sales are higher than typical convenience stores, meaning an ambitious expansion could generate billions.

By Dan O'Shea • Jan. 7, 2019

Amazon sets up virtual furniture showroom online

The e-tailer's latest step in its pursuit of furniture sales is a virtual showroom that lets users build their own room scenes.

By Dan O'Shea • Jan. 7, 2019

Foot Locker passes $3M investment to kids' shoe startup

Super Heroic, a children's footwear retailer, has now raised $10 million since its founding in 2016, and plans to start selling in Kids Foot Locker stores.

By Cara Salpini • Jan. 4, 2019

NRF 2019: Six steps for navigating BOPIS with ease in 2019

Improve your buy online, pick-up in store (BOPIS) model to thrive in today’s dynamic retail environment.

Jan. 4, 2019

Gap shuttering flagship 5th Avenue store in New York

The move to close down a store on one of Manhattan's premier retail blocks demonstrates that there will be no sacred cows as the struggling brand shutters "hundreds" of its global locations.

By Daphne Howland • Dec. 28, 2018

Amazon is struggling to make online grocery profitable

Households that order from the online retailer spend three times less per month than those that use supermarket services, according to Brick Meets Click.

By Jeff Wells • Dec. 20, 2018

Study: Website users want fresh content, reviews, security and privacy

Online shoppers are hungry for the benefits of the digital world, but that doesn't mean they are easy marks.

By Dan O'Shea • Dec. 20, 2018

Williams-Sonoma sues Amazon over alleged West Elm copies

The home goods retailer says the e-commerce giant's Rivet private label line sells "knockoffs" of products from its West Elm brand.

By Corinne Ruff • Dec. 20, 2018

How Bonobos is growing up under Walmart's wing

Since CEO Micky Onvural took over in September, she says "Nothing has changed, but everything has changed."

By Corinne Ruff • Dec. 20, 2018

Adobe: Online spending hits $110.6B

Overall holiday sales between Nov. 1 and Dec. 31 are expected to reach $126 billion.

By Corinne Ruff • Dec. 20, 2018

Shoppers are judging retailers by their returns process

Almost all (95%) shoppers said the experience influences whether they shop there again, according to a study from Voxware.

By Daphne Howland • Dec. 19, 2018

Amazon reprises 'Digital Day' deals on content and devices

Digital content is an area of growth for the e-commerce giant and, like its Prime membership, is another way to lock in customers.

By Daphne Howland • Dec. 19, 2018

Walmart testing in-house visual search technology

A TechCrunch report revealed that Walmart Labs is collaborating with Hayneedle to scale search objectives. 

By Dan O'Shea • Dec. 19, 2018

3 trends that pushed beauty retailers to new heights in 2018

As a category, beauty is often highlighted for its fresh retail approach, and this year was a big one for renovations and revamps.

By Cara Salpini • Dec. 19, 2018

Will retailers' last-minute shopping plans pay off?

Seasonal shipping and BOPIS promotions may not save Christmas, but they could ease the road for procrastinating shoppers.

By Caroline Jansen • Dec. 19, 2018

12 news stories that shaped retail in 2018

From Sears and Mattress Firm's bankruptcies to Walmart's $16 billion Flipkart buy, here's a look back at the biggest news from the last 12 months.

By Corinne Ruff • Dec. 18, 2018

Google sets up shop in India

The tech company rolls into the burgeoning India e-commerce scene with a new shopping home page and search tools.

By Dan O'Shea • Dec. 18, 2018

Amazon toy sales surge 30%

Retailers have been locked in battle for the $11.5 billion in sales left behind by Toys R Us, and Amazon isn't the only one grabbing market share.

By Daphne Howland • Dec. 18, 2018