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Williams-Sonoma sues Amazon over alleged West Elm copies
The home goods retailer says the e-commerce giant's Rivet private label line sells "knockoffs" of products from its West Elm brand.
By Corinne Ruff • Dec. 20, 2018 -
Deep Dive
How Bonobos is growing up under Walmart's wing
Since CEO Micky Onvural took over in September, she says "Nothing has changed, but everything has changed."
By Corinne Ruff • Dec. 20, 2018 -
Explore the Trendline➔
gradyreese via Getty ImagesTrendlineWhat's shaping the e-commerce landscape?
From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.
By Retail Dive staff -
Adobe: Online spending hits $110.6B
Overall holiday sales between Nov. 1 and Dec. 31 are expected to reach $126 billion.
By Corinne Ruff • Dec. 20, 2018 -
Shoppers are judging retailers by their returns process
Almost all (95%) shoppers said the experience influences whether they shop there again, according to a study from Voxware.
By Daphne Howland • Dec. 19, 2018 -
Amazon reprises 'Digital Day' deals on content and devices
Digital content is an area of growth for the e-commerce giant and, like its Prime membership, is another way to lock in customers.
By Daphne Howland • Dec. 19, 2018 -
Walmart testing in-house visual search technology
A TechCrunch report revealed that Walmart Labs is collaborating with Hayneedle to scale search objectives.
By Dan O'Shea • Dec. 19, 2018 -
3 trends that pushed beauty retailers to new heights in 2018
As a category, beauty is often highlighted for its fresh retail approach, and this year was a big one for renovations and revamps.
By Cara Salpini • Dec. 19, 2018 -
Will retailers' last-minute shopping plans pay off?
Seasonal shipping and BOPIS promotions may not save Christmas, but they could ease the road for procrastinating shoppers.
By Caroline Jansen • Dec. 19, 2018 -
12 news stories that shaped retail in 2018
From Sears and Mattress Firm's bankruptcies to Walmart's $16 billion Flipkart buy, here's a look back at the biggest news from the last 12 months.
By Corinne Ruff • Dec. 18, 2018 -
Google sets up shop in India
The tech company rolls into the burgeoning India e-commerce scene with a new shopping home page and search tools.
By Dan O'Shea • Dec. 18, 2018 -
Amazon toy sales surge 30%
Retailers have been locked in battle for the $11.5 billion in sales left behind by Toys R Us, and Amazon isn't the only one grabbing market share.
By Daphne Howland • Dec. 18, 2018 -
Target makes Christmas Eve delivery guarantee on eligible orders
The mass merchant is offering free deliveries of qualified online orders placed by Dec. 20, the same cutoff at Walmart for orders from a broader assortment.
By Corinne Ruff • Updated Dec. 18, 2018 -
Paris retailers lose more than $1B in sales amid protests
As street protests continue, Amazon is being criticized as an enemy of the French worker, even while benefiting from shoppers' reluctance to visit stores.
By Daphne Howland • Dec. 17, 2018 -
California lays out new e-commerce tax requirements
In the wake of a landmark U.S. Supreme Court decision this summer, states across the country are passing their own laws to ensure e-commerce players collect taxes, too.
By Corinne Ruff • Dec. 14, 2018 -
Costco stokes e-commerce with little hit to margins
The wholesaler grabbed sales from more people who live further from stores, and healthcare and grocery competitors took bigger bites out of profits.
By Daphne Howland • Dec. 14, 2018 -
Walgreens to sell overstock, returns via B2B marketplace
The retailer will partner with liquidation platform B-Stock to rid itself of excess inventory.
By Dan O'Shea • Dec. 14, 2018 -
Zola plots NYC pop-up for engagement season
The location will include 2,000 of the company's most popular wedding registry gifts and products, as well as stations for couples to create wedding websites and 3D print custom cake toppers.
By Corinne Ruff • Dec. 13, 2018 -
Farfetch acquires Stadium Goods for $250M
Stadium Goods' short stint on the luxury marketplace was enough to sell Farfetch Founder José Neves on its long-term potential.
By Daphne Howland • Dec. 13, 2018 -
Nectar Home unrolls rug brand 'Wovenly'
The parent company of a mattress brand targeting Middle America is making a move to expand its merchandise beyond bedding.
By Daphne Howland • Dec. 13, 2018 -
Chico’s taps Salesfloor for store associate apps
The retailer is putting digital apps in the hands of store associates to help them better serve customers during and after store visits.
By Dan O'Shea • Dec. 12, 2018 -
Petco to offer BOPIS services
The pet retailer is the latest company to launch the benefit to customers.
By Dan O'Shea • Dec. 11, 2018 -
Amazon eyes private label toys
The e-commerce giant appears to be leveraging the popularity of its AmazonBasics private label to categories beyond consumer products.
By Daphne Howland • Updated Dec. 11, 2018 -
Online holiday spending so far tops $80B
Mobile and click-and-collect are helping American e-commerce smash records this year, according to Adobe's latest holiday shopping update.
By Daphne Howland • Dec. 10, 2018 -
Unboxing the holiday shipping race
For big brick-and-mortar retailers, shipping discounts are an easier cost to rationalize, but digitally focused companies can have a tougher time matching promotions.
By Caroline Jansen • Dec. 7, 2018 -
Walmart debuts tech accessories private label, Motile
The line appears to be a competitive move against Target's tech accessories private label, Heyday, which rolled out this summer.
By Corinne Ruff • Dec. 7, 2018