Did Donna Karan just kill her brand?

Donna Karan came out in support of Harvey Weinstein. Her quick apology may not be enough to save her brand image, putting stores and retail accounts at risk. 

By Lara Ewen • Oct. 10, 2017

Forever 21 opens its first beauty stores

The fast-fashion retailer is breaking into a hot market with its Riley Rose stores, which are loaded with displays, technology and experts on hand. 

By Daphne Howland • Oct. 10, 2017

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How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

HGTV’s ‘Santa HQ’ experience adds mobile AR features for mall shoppers

Visitors at some Macerich malls can customize their experience by using augmented reality to view Santa's Workshop.

By Robert Williams • Oct. 10, 2017

Ikea launches 'Lurvig' line of pet furniture

The name means "shaggy" in Swedish and aims to capitalize on rising pet sales. 

By Daphne Howland • Oct. 10, 2017

How in-store social sharing can bring a little spark back to retail

Whether it's designated photo-taking spots, featured attractions or creative hashtags, brands thrive when they merge mobile and physical experiences.

By Erica Sweeney • Oct. 10, 2017

Millennials, Gen Z to account for 45% of luxury market

Gen X step aside: The two youngest generations will account for almost half of the luxury market by 2025, according to a new study. 

By Cara Salpini • Oct. 9, 2017

Wikibuy adds AR to comparison shopping app

The shopping service is going beyond mere price comparisons by allowing customers to see how an item looks in their living space.

By Dan O'Shea • Oct. 8, 2017

Why paper catalogs still matter

The paper catalog was the internet before the internet. While the sheer volume of mailers has declined over the past 10 years, savvy retailers are still using catalogs to push their brands — and make sales.

By Ben Unglesbee • Oct. 6, 2017

Mall developer rebrands amid rising vacancy rates

CBL Properties' new brand and marketing scheme reflects a push to include food, entertainment, fitness and other new uses as retailers falter.

By Daphne Howland • Oct. 6, 2017

Retail Therapy: The (robotic) cat is out of the bag

Yukai Engineering’s new product has no face, arms, or legs — but it does have all the positive energy you’d never get from a real cat.

By Cara Salpini • Oct. 6, 2017

Loop Commerce lands e-gifting patent

The system, currently used by Macy’s, Saks Fifth Avenue and Neiman Marcus, could help retailers reduce the likelihood of gifts being returned.

By Dan O'Shea • Oct. 4, 2017

At Gap, the new plan is Old Navy

The apparel maker conquered the world with its flagship Gap label, but the company is now pinning a revival on the lower-priced brand. Can Old Navy save Gap?

By Daphne Howland • Oct. 4, 2017

Nordstrom debuts 'Local' and a new LA flagship

The retailer opened a new flagship that includes its latest fashion shops and customer services in addition to the highly-anticipated merchandise-free boutique Nordstrom Local in West Hollywood.

By Daphne Howland • Oct. 4, 2017

Are hotels the new frontier in experiential retail?

West Elm, Shinola, Muji and others are eager to get into the hospitality business. Will they falter in an unfamiliar endeavor — or can these brand extensions create a retail experience that replaces the traditional flagship store?

By Lara Ewen • Oct. 3, 2017

Nordstrom closing the gap in women's apparel

Rather than relegating sizes to a petite or plus section, denim apparel will be featured together, with a sizing range beyond what most retailers offer.

By Daphne Howland • Oct. 3, 2017

Toys R Us launches ‘digital playground’ with AR app

The retailer, fresh from a Chapter 11 filing, is using augmented reality to bring the in-store experience to (virtual) life.

By Dan O'Shea • Oct. 3, 2017

70% of brands use Instagram influencers

Although the ROI of influencers has been hotly debated, L2 found they drive much higher engagement rates than do brand accounts.

By Cara Salpini • Oct. 3, 2017

Target expands new ‘Drive Up’ pickup program

The pilot is the retailer's second attempt at curbside pickup and is now available to shoppers at Twin Cities locations Target's Minneapolis headquarters.

By Daphne Howland • Oct. 3, 2017

Nearly 70% of shoppers aware of BOPIS, mobile payments

When it comes to in-store technologies, these capabilities have the broadest awareness among shoppers, according to research from the NRF.

By Dan O'Shea • Oct. 2, 2017

Online hijacking threatens retailers’ holiday plans

The growing problem, which involves unauthorized ads appearing on retailer websites to steal clicks and revenue, is set to peak this holiday season, according to a new report. 

By Dan O'Shea • Oct. 2, 2017

More retailers opt to close this Thanksgiving

A minority of Americans favor Thanksgiving openings and 60% disapprove of it, according to an early holiday report.

By Daphne Howland • Oct. 2, 2017

Study: Shoppers wary of connected devices

Worldpay found that consumers are worried and skeptical about chatbots and voice assistants, especially where their payment information is concerned.

By Daphne Howland • Oct. 2, 2017

Decking the halls and creating the holiday mood

Brands often overlook the atmospheric elements of the in-store experience, but everything from music to fragrance to visuals can have a serious impact on how holiday shoppers feel while in stores — and how much they spend. 

By Cara Salpini • Sept. 29, 2017

Jet.com will launch its own grocery line

The new brand, Uniquely J, will initially focus on consumables with pet, beauty and baby products coming soon as Walmart's e-commerce group steps up to compete with Amazon’s growing private label selection.

By Jeff Wells • Sept. 29, 2017

21% of shoppers make half of all purchases online

U.S. consumers favor stores these days as much or more than they did a year ago, according to a report from the National Retail Federation.

By Daphne Howland • Sept. 29, 2017