Study: Costco and Tractor Supply beat Amazon on customer experience

The e-commerce giant came in fourth in a review of in-store, web and mobile channel experiences, according to customer insights firm ForeSee.

By Daphne Howland • April 20, 2018

Retail Therapy: The 'Loo-uis Vuitton' is here to flush $100K down the toilet

The luxury toilet, made from scraps of Louis Vuitton bags, makes a trip to the bathroom look a lot more like a trip to the royal throne.

By Cara Salpini • April 20, 2018

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Target diversifies beauty offering with new brands

Eight new lines aim to elevate Target's appeal to women of color, at a time when singer Rihanna’s year-old Fenty beauty line is taking the industry by storm.

By Daphne Howland • April 20, 2018

Amazon edging closer to No. 1 in US apparel

Prime members and brands themselves are increasingly turning to Amazon, and away from department stores, in this key category.

By Daphne Howland • April 20, 2018

The rise of surveillance commerce

Consumers feel spied on as data are bought, sold and stolen. Lee Peterson of WD Partners asks, "Is this good for brands?" 

By Lee Peterson • April 19, 2018

What will Prime loyalty look like at Whole Foods?

The grocer is discontinuing its current rewards program on May 2, setting the stage for Amazon's membership platform to take over. 

By Jeff Wells • April 19, 2018

Hudson's Bay replaces marketing chief after just 5 months

Bari Harlam was named chief marketing officer this week, replacing Milton Pappas, who had been appointed to the role in November.

By Daphne Howland • April 19, 2018

Only 32% of shoppers find loyalty rewards relevant

Customers are also looking for more personalization and immediacy from loyalty programs, according to a new study by Oracle.

By Cara Salpini • April 18, 2018

Amazon's app goes abroad with new international shopping feature

Consumers can browse more than 45 million items in their preferred language and currency and more easily move items through customs.

By Robert Williams • April 18, 2018

Bon-Ton hits the end of the road as judge approves liquidation

A bid by creditors and liquidators to wind down the retailer has a court's OK, setting in motion the end of the retailer's run. 

By Ben Unglesbee • Updated April 19, 2018

Meijer expands 'Shop & Scan' mobile checkout app

The grocery chain lets shoppers scan bar codes with a smartphone as they shop to cut down on checkout times.

By Robert Williams • April 17, 2018

Amazon beats Best Buy as top electronics retailer

Best Buy still reigns if its Canada operations are counted, but Amazon's dominance of the space is inevitable, according to a Dealerscope report.

By Daphne Howland • April 17, 2018

Retailer spending for IT, cloud on the rise

A Retail Systems Research report finds that 72% of retailers plan on increasing their IT-related spending over the next three years.

By Dan O'Shea • April 16, 2018

Retail Therapy: It ain't over till the Walmart kid yodels

Boys who break out into a yodel in the aisles of a big-box retailer don't come around every day, so Walmart is milking Mason Ramsey for all the brand capital he's worth.

By Cara Salpini • April 13, 2018

Sneaker brand Greats opening SoHo store

The shoe brand, riding a wave of streetwear demand by consumers, is just the latest with a cult following to expand into brick and mortar.

By Daphne Howland • April 13, 2018

Amazon expands Prime Wardrobe

Invitations to the etailer's try-before-you-buy program appear to be easy to get, but it hasn't officially launched.

By Daphne Howland • April 13, 2018

NRF: 98% of Gen Z shop in stores 'some or most of the time'

With their third report on the young cohort, the National Retail Federation and IBM's Institute for Business Value found tech is more important than ever.

By Daphne Howland • April 12, 2018

Two-thirds of millennials shop in stores every week

It's not just tech that delights this group, according to a new report by Euclid. People, service and experience matter a lot. 

By Daphne Howland • April 11, 2018

Nike tops teen lists, but Adidas is catching up

Spending by consumers in the huge Gen Z cohort is up — and streetwear is still a favorite, according to asset management firm Piper Jaffray.

By Daphne Howland • April 11, 2018

Brookstone opens up stores to inventors

The gadget retailer is partnering with store analytics firm RetailNext to help makers and entrepreneurs develop new products.

By Daphne Howland • April 11, 2018

Mattel to shutter New York office

The move, part of an ongoing $650 million cost savings plan, will affect roughly 100 employees.

By Corinne Ruff • April 10, 2018

Can Amazon and its marketplace rivals fix their counterfeits problem?

Counterfeiting could soon be a $1 trillion criminal enterprise. As fakes proliferate online, the government is taking notice and brands are taking their arguments public — and to court.

By Ben Unglesbee • April 9, 2018

Nine West wins $300M bankruptcy loan and a bid for flagship brand

Authentic Brands, which recently picked up Nautica, has offered $200 million for Nine West's flagship intellectual property, while the remaining business would be taken over by lenders. 

By Ben Unglesbee • April 9, 2018

UPDATE: Nine West files for bankruptcy

The women's shoe and fashion retailer had been preparing a plan with creditors that would sell its namesake brand property to Authentic Brands, Reuters reported. 

By Ben Unglesbee • April 6, 2018

Retail Therapy: WArby's April Fools' prank fails to catch the eye

On April 1st, many retailers were funny and many retailers tried to be funny, but REI's ZipAll takes the jester's crown this year.

By Cara Salpini • April 6, 2018