Consumer Trends: Page 3


  • Smiling young family looking at candy and Christmas presents in a store window.
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    RgStudio via Getty Images
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    Retail trends that shaped the holidays in 2023

    From new marketing techniques to consumers spending despite inflation, here are the big takeaways from the latest holiday season. 

    By Retail Dive Staff • Jan. 2, 2024
  • A person in a blue shirt holding a package.
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    BongkarnThanyakij via Getty Images
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    Consumers could return $82.1B worth of holiday merchandise, survey finds

    To address the rising cost of returns, 44% of retailers have increased return or restocking fees, according to CBRE and Optoro.

    By Tatiana Walk-Morris • Dec. 29, 2023
  • Trendline

    The latest in experiential retail

    With customers returning to in-store shopping, retailers are testing out new store concepts, exiting others and otherwise refining their brick-and-mortar touchpoints.

    By Retail Dive staff
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Doug Stephens’ retail predictions for 2024

    The retail and branding expert discusses the state of the consumer, the habits companies should leave behind in 2023 and what lies ahead in the new year.

    By Retail Dive Staff • Dec. 28, 2023
  • An Amazon driver loads packages into a delivery van at an Amazon delivery station on November 28, 2022 in Alpharetta, Georgia.
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    Justin Sullivan via Getty Images
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    Free shipping is more important to shoppers than same-day delivery: Forrester

    The costs of implementing same-day and next-day delivery might not be worth it given the level of consumer interest in the service.

    By Tatiana Walk-Morris • Dec. 28, 2023
  • Perfume bottles sit on a desk with an open book.
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    NastyaSensei. Retrieved from Pexels.
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    Fragrance sees online boost during early part of holiday season: report

    Online sales of prestige fragrance brands were nearly double the rate of in-store sales in the early part of Q4, according to Circana.

    By Tatiana Walk-Morris • Dec. 26, 2023
  • Brown paper wrapped gifts with string ties.
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    Vadym Petrochenko via Getty Images
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    Deep Dive

    Can retail sell hygge?

    The Scandinavian concept of cozy gatherings and togetherness fits in well with the holidays. Until the excessive purchasing begins.

    By Dec. 24, 2023
  • The inside of the Ecco store in SoHo with shoes and accessories on shelves and tables.
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    Courtesy of Ecco
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    Column

    The Weekly Closeout: Ecco opens in SoHo and will Something Navy be sold for $1?

    The footwear brand opened in New York City as it celebrates its 60th anniversary, while the blogger-founded apparel company reportedly will be sold.

    By Retail Dive Staff • Dec. 22, 2023
  • A family walks down a Walmart aisle.
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    Courtesy of Walmart
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    Walmart outpaces Target, Macy’s for most recent holiday purchases: report

    A fourth of respondents to a new survey said their last holiday shopping stop was at the big box retailer, followed by Target and Kohl’s. 

    By Tatiana Walk-Morris • Dec. 21, 2023
  • A Miniso storefront
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    Permission granted by Miniso Group
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    Miniso opens 100th US store

    The new location in Orlando, Florida, is part of the retailer's strategy to become a lifestyle super brand known for joyful and fun products.

    By Dec. 18, 2023
  • Grocery bags in a car trunk.
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    Courtesy of Walmart
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    More households are making mass retailers their primary grocery source, report finds

    In November, 42% of households used a mass retailer for most of their in-store or online grocery shopping, per a Brick Meets Click and Mercatus survey.

    By Catherine Douglas Moran • Dec. 18, 2023
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    bernie_photo via Getty Images
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    Half of US consumers expect to take on holiday debt: survey

    Over a third of consumers expect to pay their holiday bills in two or more months, according to a new report. 

    By Tatiana Walk-Morris • Dec. 18, 2023
  • Two women strolling down a crosswalk smiling
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    Permission granted by Stitch Fix
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    Sponsored by Stitch Fix

    The real impact of pop culture moments on style

    Findings from Stitch Fix’s 2024 Style Forecast report illuminate how cultural phenomena are influencing our decisions when getting dressed.

    By Loretta Choy, Chief Merchandising Officer, Stitch Fix • Dec. 18, 2023
  • Super Saturday timing means fewer expected shoppers this year, survey finds

    The National Retail Federation predicts 142 million people will shop that day, which falls on Dec. 23, down from 159 million last year.

    By Tatiana Walk-Morris • Dec. 15, 2023
  • A young person sits at a desk in front of a computer while a Christmas tree is in the background.
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    Krisada tepkulmanont via Getty Images
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    Black Friday, Cyber Monday saw ‘lackluster’ consumer tech sales, report finds

    Both unit and dollar sales declined year over year during Black Friday Week, and the average price of products was down during Cyber Monday Week.

    By Tatiana Walk-Morris • Dec. 14, 2023
  • Exterior shot of a Dollar General store.
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    Courtesy of Dollar General
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    Dollar General among fastest growing brands for Gen Z TikTok users: report

    Inflation and the pursuit of cheaper alternative products could be driving interest in the discount retailer, Morning Consult said.

    By Tatiana Walk-Morris • Dec. 12, 2023
  • Woman shopping online during holiday season
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    Tijana Simic via Getty Images
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    Half of U.S. consumers left most of their shopping for December: report

    Even though many retailers launched deals in October, a portion of holiday shoppers have waited until this month to start, according to a survey. 

    By Tatiana Walk-Morris • Dec. 8, 2023
  • A customer pays for a purchase with a mobile device
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    Creative via Getty Images
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    More holiday shoppers to buy with small businesses: survey

    Interest in buying gifts in-store is higher at independent businesses than at some large retailers like Macy’s and Best Buy, according to a report.

    By Tatiana Walk-Morris • Dec. 6, 2023
  • Ecommerce, credit card and woman on a couch, tablet or payment with an order, home or online shopping.
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    PeopleImages via Getty Images
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    Consumers state high intent to buy more online in 2024: survey

    While Amazon is the preferred e-commerce retailer overall, Walmart is the top pick for online grocery shopping, a Bank of America survey found.

    By Tatiana Walk-Morris • Dec. 5, 2023
  • A red "Petco" sign adorned with a blue cat and red dog.
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: Petco slashes outlook and what’s going on at Uoma Beauty?

    The pet retailer missed Q3 estimates, while the makeup brand could be at risk of closure by the UK government. 

    By Retail Dive Staff • Dec. 1, 2023
  • Overhead shot of a family eating a meal.
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    SeventyFour via Getty Images
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    Thanksgiving holiday weekend sees ‘record number’ of shoppers: NRF

    Over 200 million consumers shopped on Thanksgiving Day through Cyber Monday, surpassing expectations by more than 18 million. 

    By Tatiana Walk-Morris • Dec. 1, 2023
  • Dollar Tree's corporate logo and signage is shown at the organization's corporate headquarters.
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    Nate Delesline III/Retail Dive
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    Dollar Tree may shrink Family Dollar footprint: CEO

    Rick Dreiling said the company has initiated a comprehensive review of its Family Dollar banner after it missed expectations in Q3.

    By Nov. 29, 2023
  • Woman shopping online with a smart phone
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    oatawa via Getty Images
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    Cyber Monday shoppers spent $12.4B online: Adobe

    Digital sales during the holiday grew 9.6% year over year as shoppers embraced mobile and buy now, pay later.

    By Tatiana Walk-Morris • Nov. 29, 2023
  • A photo illustration of an ad seen on the JCPenney website for a Cyber Monday sale is displayed on laptop computers.
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    Justin Sullivan/Getty Images via Getty Images
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    Amazon Cyber Week sales surpass previous years

    The e-commerce giant is touting a successful Black Friday and Cyber Monday, despite declining to share exact figures.

    By Tatiana Walk-Morris • Nov. 29, 2023
  • A person sits on a couch holding a mobile phone next to a Christmas tree.
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    FreshSplash via Getty Images
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    Winners and losers of Black Friday 2023

    Data shows consumers turned to mobile to shop, while some analysts lowered their forecast for the season.

    By Nov. 25, 2023
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Retail Dive
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    Best Buy sales fall 8% as electronics demand stumbles

    The retailer lowered its guidance as a result of consumer uncertainty, but CEO Corie Barry said the sector should stabilize next year.

    By Nov. 21, 2023