Consumer Trends: Page 3


  • A screenshot of Krazy Coupon Lady's YouTube video.
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    Retrieved from YouTube on September 18, 2024
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    Deep Dive

    How couponing communities are still thriving

    Though it's been over a decade since TLC aired Extreme Couponing, shoppers are still deal-hunting — the methods have just changed.

    By Sept. 18, 2024
  • A Lowe's associate helps a customer in a store
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    Spencer Platt via Getty Images
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    Shoppers want personalization online, in-store and on customer service calls

    Personalization doesn’t end on the website or app. Customers are looking for personalized assistance from in-store associates and customer service agents as well, an Incisiv and Talkdesk study found.

    By Bryan Wassel • Sept. 16, 2024
  • Trendline

    The state of small business

    Disruptions from the pandemic, e-commerce and broader economic trends continue to bedevil operations for small businesses.

    By Retail Dive staff
  • A Woman in Plaid Blazer Using Her Laptop
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    Photo by Tima Miroshnichenko from Pexels

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    Shoppers to pull back on everyday purchases to prioritize holiday budgets

    Most consumers this year are also discovering offers and discounts solely through digital sources including email and social media, Coveo found. 

    By Tatiana Walk-Morris • Sept. 16, 2024
  • Three boxes stacked with a bow on top in a holiday scene.
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    svetikd via Getty Images
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    Holiday retail sales growth projected to increase 2.3% to 3.3%

    The pace of increase in holiday sales will be slower than 2023, but e-commerce will likely grow, according to Deloitte. 

    By Tatiana Walk-Morris • Sept. 13, 2024
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    Joe Raedle via Getty Images
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    33% of holiday shoppers plan to spend less this year: Bankrate

    Concerns around high interest rates and inflation are stressing consumers’ budgets, according to a recent report.

    By Howard Ruben • Sept. 9, 2024
  • Bluemercury storefront.
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    Kaarin Vembar / Retail Dive/Retail Dive
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    Column

    The Weekly Closeout: Under Armour hires (another) Adidas vet and Bluemercury turns 25

    The athletics retailer appointed a new leader in its Europe, the Middle East and Africa division, while the beauty company refreshed its online presence. 

    By Retail Dive Staff • Sept. 6, 2024
  • Perfect Corp. YouCam
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    Courtesy of Perfect Corp.
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    Virtual try-on offers more sales: Perfect Corp.

    The report found that over 38% of respondents identified virtual fitting rooms and try-ons as the most effective use case of AI and AR tech.

    By Sept. 3, 2024
  • A "coming soon" banner.
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    Daphne Howland/Retail Dive
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    Off-price retailers poised to take even more market share from department stores

    TJX, Ross and Burlington all enjoyed higher sales and profits in the second quarter.

    By Sept. 3, 2024
  • A person displays their open wallet and cards
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    Joe Raedle / Staff via Getty Images
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    Shoppers’ online fraud fears escalate

    Four in five consumers are worried about identity theft or someone stealing their credit card numbers, according to an August report from the credit monitoring agency Experian.

    By Patrick Cooley • Sept. 3, 2024
  • Mars Wrigley candy and snacks line up.
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    Permission granted by Mars
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    Sponsored by Mars Wrigley

    Ready for Halloween? The “Mars Tricks, Treats and Trends” report illuminates consumer behaviors around the season

    As the authority on Halloween, Mars Wrigley is helping retailers unpack consumer behaviors and purchase patterns around candy’s biggest season.

    By Mars Wrigley • Sept. 3, 2024
  • Billowy clouds in a blue sky above a storefront.
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    Daphne Howland/Retail Dive
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    Best Buy revenue falls 3% in Q2

    The electronics retailer is updating in-store merchandising across multiple categories as it increasingly competes with big-box rivals for market share. 

    By Aug. 30, 2024
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Under Armour’s past — and future — under Kevin Plank

    The executive earlier this year returned to the athletics brand he founded nearly 30 years ago. What does that mean for the company?

    By Retail Dive Staff • Aug. 29, 2024
  • Woman looking at mobile device.
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    iStock Photo/ Inside Creative House

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    Gen Z more likely to buy holiday gifts via social media: report

    Instagram and Facebook are forecast to be the most popular platforms for gift purchases during the season. 

    By Tatiana Walk-Morris • Aug. 28, 2024
  • A Bed Bath & Beyond sign against a blue sky with puffy white clouds.
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    Daphne Howland/Retail Dive
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    With new leaders and a new plan will Beyond’s ‘gallery of brands’ succeed?

    The company is leveraging Bed Bath & Beyond’s deep name recognition and plans to develop a gallery of retail brands ranging from luxury to off-price.

    By Aug. 26, 2024
  • Mailed packaging pouches rest atop cardboard box packages on the front porch in front of a home
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    SDI Productions via Getty Images
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    Nearly 40% of consumers return an online purchase ‘at least’ once a month: report

    The majority of consumers are open to exchanges or store credit instead of full refunds if the returns process is easy, according to Narvar.

    By Tatiana Walk-Morris • Aug. 26, 2024
  • Mobile shopping.
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    Retrieved from Piqsels.
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    Mobile shopping forecast to drive over half of online holiday sales: report

    With more people shopping on mobile devices, a “tipping point” with consumer behavior is on the horizon, according to Adobe Analytics.

    By Tatiana Walk-Morris • Aug. 23, 2024
  • Amazon employee loading brown paper grocery bags into car trunk
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    Courtesy of Amazon
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    Amazon launches annual grocery subscription plan

    The yearly option’s debut comes just a few months after the company rolled out its monthly subscription offering.

    By Peyton Bigora • Aug. 23, 2024
  • Student seated at desk in classroom looks at laptop computer screen and holds a writing instrument in the right hand. Other students and an adult are in the background.
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    insta_photos via Getty Images
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    Survey: 31% of back-to-school shoppers will take on debt

    While that’s relatively flat to 2022, there are fewer shoppers this year opting for cheaper brands or using other money saving strategies, Bankrate found.

    By Aug. 22, 2024
  • Basketball star Steph Curry holds a basketball with Under Armour founder Kevin Plank.
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    Courtesy of Under Armour
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    Deep Dive

    Kevin Plank can’t let go of Under Armour. Is that hampering a turnaround?

    Three CEOs have come and gone in the four years since Plank stepped down. Now, the sportswear brand’s founder is back with another plan to revive the brand amid flagging sales and relevance.

    By Aug. 19, 2024
  • 6 people dressed in business casual clothing sitting around a conference table having a meeting
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    iStock.com/JLco - Julia Amaral

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    Sponsored by SPS Commerce

    5 ways retailers can excel at change management

    Learn how top retailers adapt to consumer trends and market shifts with these five proven strategies.

    Aug. 19, 2024
  • A young students in on the floor with head bent down toward and touching a colorful wood ring toy.
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    Marina Demidiuk via Getty Images
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    Toy sales stabilize in first half of year

    “The tide is turning for the industry,” according to a new report from Circana. But there are no guarantees for the second half of 2024.

    By Aug. 13, 2024
  • A large cardboard box sits on a welcome mat on the front porch of a house.
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    Courtesy of Amazon
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    Amazon Prime Day drives the most loyalty among summer sales events

    Over 80% of shoppers who made purchases during the recent spate of sales only bought items at Amazon, Earnest Analytics found.

    By Tatiana Walk-Morris • Aug. 12, 2024
  • A Gap storefront at a mall
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    Cara Salpini/Retail Dive
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    Column

    The Weekly Closeout: Amazon delivery speeds up in Canada and Gap Inc. changes its ticker

    Prime members in parts of Canada will have faster same-day delivery and the apparel company will trade on the NYSE under the new symbol GAP. 

    By Retail Dive Staff • Aug. 9, 2024
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    Justin Sullivan via Getty Images
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    Prestige beauty sales continue to outpace mass with 8% growth in the first half of the year

    High-end fragrance was a bright spot, rising 12%, but its popularity is also driving sales of mass products and private-label dupes.

    By Tatiana Walk-Morris • Aug. 7, 2024
  • Liquid Death animated character
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    Retrieved from Liquid Death on August 01, 2024
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    Q&A

    How Liquid Death cuts through marketing noise without big media buys

    Vice President of Creative Andy Pearson explained how the billion-dollar beverage brand helps consumers “murder” their thirst in an expanding market.

    By Chris Kelly • Aug. 6, 2024