Consumer Trends: Page 3
-
Deep Dive
How couponing communities are still thriving
Though it's been over a decade since TLC aired Extreme Couponing, shoppers are still deal-hunting — the methods have just changed.
By Xanayra Marin-Lopez • Sept. 18, 2024 -
Shoppers want personalization online, in-store and on customer service calls
Personalization doesn’t end on the website or app. Customers are looking for personalized assistance from in-store associates and customer service agents as well, an Incisiv and Talkdesk study found.
By Bryan Wassel • Sept. 16, 2024 -
Trendline
The state of small business
Disruptions from the pandemic, e-commerce and broader economic trends continue to bedevil operations for small businesses.
By Retail Dive staff -
Shoppers to pull back on everyday purchases to prioritize holiday budgets
Most consumers this year are also discovering offers and discounts solely through digital sources including email and social media, Coveo found.
By Tatiana Walk-Morris • Sept. 16, 2024 -
Holiday retail sales growth projected to increase 2.3% to 3.3%
The pace of increase in holiday sales will be slower than 2023, but e-commerce will likely grow, according to Deloitte.
By Tatiana Walk-Morris • Sept. 13, 2024 -
33% of holiday shoppers plan to spend less this year: Bankrate
Concerns around high interest rates and inflation are stressing consumers’ budgets, according to a recent report.
By Howard Ruben • Sept. 9, 2024 -
Column
The Weekly Closeout: Under Armour hires (another) Adidas vet and Bluemercury turns 25
The athletics retailer appointed a new leader in its Europe, the Middle East and Africa division, while the beauty company refreshed its online presence.
By Retail Dive Staff • Sept. 6, 2024 -
Virtual try-on offers more sales: Perfect Corp.
The report found that over 38% of respondents identified virtual fitting rooms and try-ons as the most effective use case of AI and AR tech.
By Xanayra Marin-Lopez • Sept. 3, 2024 -
Off-price retailers poised to take even more market share from department stores
TJX, Ross and Burlington all enjoyed higher sales and profits in the second quarter.
By Daphne Howland • Sept. 3, 2024 -
Shoppers’ online fraud fears escalate
Four in five consumers are worried about identity theft or someone stealing their credit card numbers, according to an August report from the credit monitoring agency Experian.
By Patrick Cooley • Sept. 3, 2024 -
Sponsored by Mars Wrigley
Ready for Halloween? The “Mars Tricks, Treats and Trends” report illuminates consumer behaviors around the season
As the authority on Halloween, Mars Wrigley is helping retailers unpack consumer behaviors and purchase patterns around candy’s biggest season.
By Mars Wrigley • Sept. 3, 2024 -
Best Buy revenue falls 3% in Q2
The electronics retailer is updating in-store merchandising across multiple categories as it increasingly competes with big-box rivals for market share.
By Nate Delesline III • Aug. 30, 2024 -
Podcast
The Backroom: Under Armour’s past — and future — under Kevin Plank
The executive earlier this year returned to the athletics brand he founded nearly 30 years ago. What does that mean for the company?
By Retail Dive Staff • Aug. 29, 2024 -
Gen Z more likely to buy holiday gifts via social media: report
Instagram and Facebook are forecast to be the most popular platforms for gift purchases during the season.
By Tatiana Walk-Morris • Aug. 28, 2024 -
With new leaders and a new plan will Beyond’s ‘gallery of brands’ succeed?
The company is leveraging Bed Bath & Beyond’s deep name recognition and plans to develop a gallery of retail brands ranging from luxury to off-price.
By Nate Delesline III • Aug. 26, 2024 -
Nearly 40% of consumers return an online purchase ‘at least’ once a month: report
The majority of consumers are open to exchanges or store credit instead of full refunds if the returns process is easy, according to Narvar.
By Tatiana Walk-Morris • Aug. 26, 2024 -
Mobile shopping forecast to drive over half of online holiday sales: report
With more people shopping on mobile devices, a “tipping point” with consumer behavior is on the horizon, according to Adobe Analytics.
By Tatiana Walk-Morris • Aug. 23, 2024 -
Amazon launches annual grocery subscription plan
The yearly option’s debut comes just a few months after the company rolled out its monthly subscription offering.
By Peyton Bigora • Aug. 23, 2024 -
Survey: 31% of back-to-school shoppers will take on debt
While that’s relatively flat to 2022, there are fewer shoppers this year opting for cheaper brands or using other money saving strategies, Bankrate found.
By Nate Delesline III • Aug. 22, 2024 -
Deep Dive
Kevin Plank can’t let go of Under Armour. Is that hampering a turnaround?
Three CEOs have come and gone in the four years since Plank stepped down. Now, the sportswear brand’s founder is back with another plan to revive the brand amid flagging sales and relevance.
By Cara Salpini • Aug. 19, 2024 -
Sponsored by SPS Commerce
5 ways retailers can excel at change management
Learn how top retailers adapt to consumer trends and market shifts with these five proven strategies.
Aug. 19, 2024 -
Toy sales stabilize in first half of year
“The tide is turning for the industry,” according to a new report from Circana. But there are no guarantees for the second half of 2024.
By Kaarin Moore • Aug. 13, 2024 -
Amazon Prime Day drives the most loyalty among summer sales events
Over 80% of shoppers who made purchases during the recent spate of sales only bought items at Amazon, Earnest Analytics found.
By Tatiana Walk-Morris • Aug. 12, 2024 -
Column
The Weekly Closeout: Amazon delivery speeds up in Canada and Gap Inc. changes its ticker
Prime members in parts of Canada will have faster same-day delivery and the apparel company will trade on the NYSE under the new symbol GAP.
By Retail Dive Staff • Aug. 9, 2024 -
Prestige beauty sales continue to outpace mass with 8% growth in the first half of the year
High-end fragrance was a bright spot, rising 12%, but its popularity is also driving sales of mass products and private-label dupes.
By Tatiana Walk-Morris • Aug. 7, 2024 -
Q&A
How Liquid Death cuts through marketing noise without big media buys
Vice President of Creative Andy Pearson explained how the billion-dollar beverage brand helps consumers “murder” their thirst in an expanding market.
By Chris Kelly • Aug. 6, 2024