Technology

Virtual world shopping is not the metaverse: report

Forrester’s latest report predicts how virtual shopping will be highly immersive 10 years from now.

By Dani James • July 1, 2022

Enjoy Technology files for bankruptcy with plans to sell itself

Centered around mobile stores that bring retail service inside homes, the company has been burning cash and suffering supply shortages. 

By Ben Unglesbee • June 30, 2022

Explore the Trendline➔

How marketplaces are evolving

From regulation and counterfeits to the launch of new platforms, here's where marketplaces are cropping up in retail.

By Retail Dive staff

The Backroom: Enjoy Technology set out to disrupt retail. But it got disrupted instead.

Led by former J.C. Penney CEO Ron Johnson, the now-bankrupt “commerce-at-home” company has suffered from constrained supply and high costs.

By Retail Dive Staff • June 30, 2022

Walmart to acquire AR optical tech firm Memomi

The tech company has provided its digital measurement tools to Walmart and Sam’s Club optical customers since 2019.

By Tatiana Walk-Morris • June 30, 2022

Enjoy Technology to 'pause' on selling Apple products

The cash-strained company said it is halting its “commerce-at-home” services for the tech maker to focus on business priorities. 

By Ben Unglesbee • June 29, 2022

Pinterest names Google president of commerce as CEO

The image-sharing platform continues its push into social retail as co-founder and former CEO Ben Silbermann transitions to the executive chairman role.

By Dani James • June 29, 2022

Self-checkout shipments could surpass 300K by 2027: report

Cashless systems are growing in popularity, and retailers are testing new features like facial recognition.

By Tatiana Walk-Morris • June 28, 2022

Amazon unveils first fully autonomous mobile robot

The company aims to automate the handling of heavy, package-carrying carts with its Proteus robot, allowing employees to focus on other tasks.

By Max Garland • June 28, 2022

Ikea adds space visualization tool to its app

Following the disruption of the COVID-19 pandemic, the company has worked to turn its e-commerce business around.

By Tatiana Walk-Morris • June 28, 2022

PayPal changes up its pricing

In a move that could increase or decrease charges for merchants, the company said it aims to better distinguish between personal and commercial payments on its system.

By Lynne Marek • June 27, 2022

Instacart and Walmart Canada launch virtual convenience store

Walmart Now offers delivery of around 4,000 grocery, pantry and household items, which are fulfilled through a handful of the retailer’s stores.

By Catherine Douglas Moran • June 27, 2022

Why your omnichannel strategy needs to include a meaningful digital in-store experience

Leverage devices to delight customers and up-level your staff.

June 27, 2022

The Weekly Closeout: Nike exits Russia and tech firms unite around the metaverse

The athletics giant won’t reopen its stores in the region. Meanwhile, Meta, Microsoft and others teamed up to develop standards for the virtual concept.

By Retail Dive Staff • June 24, 2022

American Eagle Outfitters launches NFT Apparel Shop

The collection features limited-edition shirts and hoodies with designs from NFT artists.

By Dani James • June 24, 2022

Walmart invests in supply chain AI company Symbotic

The retailer is deploying the company’s technology to increase capacity, accuracy and productivity at its distribution centers.

By Ben Unglesbee • June 24, 2022

Walmart to release at-home and in-store AR tools

New features will use the retailer’s iOS app to create more personalized experiences for shoppers, and include benefits to store employees as well.

By Dani James • June 24, 2022

Macy's takes July Fourth bonanza to Web3 with free NFT drop

The collectibles are available via Macy’s new Discord channel, suggesting the brand wants to establish a stronger foothold in the popular chat app.

By Peter Adams • June 23, 2022

Alo Yoga accepts crypto payments, allows crypto paychecks

The DTC lifestyle brand is betting big on Web3 technology, although U.S. data suggests minimal usage of crypto for purchasing goods.

By Dani James • June 22, 2022

Lowe's releases limited-edition NFT collection, digital assets for builders

The retailer wants to focus on its digital offerings as its pandemic-induced boom declines.

June 22, 2022

EBay acquires NFT marketplace KnownOrigin

The deal will usher in “a new era of digital collecting to the world’s top destination for collectibles,” according to eBay.

By Kaarin Vembar • June 22, 2022

Simon tests digital search tool for mall shoppers

Visitors can locate in-stock items on site at participating stores using the property’s interactive directory, or online before they head out.

By Daphne Howland • June 21, 2022

Shoppers who use AR less likely to return purchases: Snap

A new study by the social commerce platform shows that 66% of shoppers who use augmented reality tech are less likely to return items. 

By Tatiana Walk-Morris • June 21, 2022

Retail tech is elevating CX unlocking efficiencies

The COS smart store in California is leveraging the gStore digital retail app to combine the ideal aspects of e-commerce and in-store shopping to provide unique and personalized experiences customers want but can only get in person.

By Omar Sofradzija • June 21, 2022

Walmart, Roku partner to evolve shoppable streaming ads 'beyond the QR code'

The retailer is the exclusive partner on a new feature that allows people to purchase products with a few taps of their remote.

By Peter Adams • June 17, 2022

Maybelline launches mental health podcast

The new show “I’m Fine, You?” is part of the brand’s efforts to destigmatize conversations around anxiety and depression.

By Tatiana Walk-Morris • June 17, 2022