Solve iOS 15 challenges with SMS this holiday season

To engage iOS 15 users and drive sales this holiday season, embrace the channel that is already privacy-first — SMS.

Oct. 11, 2021

Macy's updates app, launches live shopping

The redesigned app features new design and navigation features, while Macy's Live allows customers to interact with stylists and hosts. 

By Tatiana Walk-Morris • Oct. 8, 2021

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Target adds buy now, pay later options with Affirm, Sezzle

As the holiday season nears, the retailer has added payment services to make shopping fit within consumers' budgets. 

By Tatiana Walk-Morris • Oct. 7, 2021

Best Buy expands Totaltech subscription service nationally

The service, which costs about $200 a year, offers members access to Geek Squad support, special pricing, free delivery and standard installation.

By Tatiana Walk-Morris • Oct. 6, 2021

How the case for drone delivery expanded beyond parcels

The pandemic's effects on labor, demand and transport capacity have brought new attention to the potential use cases for drones for the last mile.

By Max Garland • Oct. 5, 2021

Gap Inc. acquires artificial intelligence startup CB4

The purchase is the latest in a series of technological investments by the retailer. 

By Tatiana Walk-Morris • Oct. 5, 2021

Snapchat looks to deepen ties between AR, e-commerce with WPP partnership

As part of the initiative, the Snapchat owner will run quarterly client competitions that provide funding to scale innovative campaigns on the app.

By Peter Adams • Oct. 5, 2021

Neiman Marcus warns 4.6M customers about data breach

Personal information and payment cards were exposed in the hack, which is not the first for the luxury department store. 

By Ben Unglesbee • Oct. 1, 2021

Gopuff plans to open a digital-first retail store

Planning documents filed in San Francisco outline a location that has digital ordering kiosks and is built to efficiently manage in-store and online orders.

By Jeff Wells • Oct. 1, 2021

Google adds visual search features for shoppers

Users will soon be able to make all images on a website searchable, in a continued effort to prompt discovery of products and brands. 

By Tatiana Walk-Morris • Sept. 30, 2021

Mastercard to launch new buy now, pay later service

Mastercard is teaming with some of the biggest companies in payments, including FIS, Synchrony, Barclays and Marqeta, to launch the service next year.

By Lynne Marek • Sept. 30, 2021

TikTok partners with Square, expanding its social commerce capabilities

The latest partnership follows previous ones with Shopify and Google aimed at connecting consumers with sellers.

By Tatiana Walk-Morris • Sept. 29, 2021

Etsy debuts shoppable virtual house

Using augmented reality to generate virtual products, the experience allows customers to tour a curated home and purchase products they like.

By Tatiana Walk-Morris • Sept. 28, 2021

Apple's privacy changes drive up ad prices for e-commerce marketers

The rising costs of mobile ads will push online retailers again to find ways to improve campaign performance, a report by ad-tech startup Moloco suggests.

By Robert Williams • Sept. 28, 2021

Square, PayPal mobile wallets attract funds

The payment companies have seen increases in the amount of money stored on their mobile wallets, but individual accounts still hold relatively small sums.

By Lynne Marek • Sept. 28, 2021

Livestream shopping platform NTWRK raises $50M

The funding round comes as the livestream market is forecast to reach $25 billion by 2023. 

By Tatiana Walk-Morris • Sept. 27, 2021

Whole Foods expanding $10 delivery fee nationwide

The add-on will take effect on Oct. 25 and comes less than a month after the grocer began piloting the charge in several cities.

By Jeff Wells • Sept. 27, 2021

A smart decision to switch to smart safe solutions

As they grew, Bob's Stores needed to upgrade their cash management practices. Learn how they found efficiency through new systems.

By Kerry Williams • Sept. 27, 2021

Boosted Commerce hires former Goop exec as CTO

Juan Paul Ramirez's experience with DTC, marketplaces and marketing tech will help the company acquire and grow digitally native brands.

By Tatiana Walk-Morris • Sept. 23, 2021

Roku unveils Shopify integration in quest to secure more SMB ad dollars

The partnership signals another step in the growth of streaming TV ads as well as the convergence between commerce and content. 

By Peter Adams • Sept. 23, 2021

Walmart simplifies shopping for eco-friendly and healthy products

The retailer has created an online shopping destination called Built for Better that includes items with independent certifications.

By Catherine Douglas Moran • Sept. 23, 2021

Macy's, Neighborhood Goods to participate in Coresight's 10.10 Shopping Festival

Citing the industry's growth in China, the firm's focus for this year's event is to speed up the adoption of live video shopping in the U.S.

By Tatiana Walk-Morris • Sept. 22, 2021

Albertsons jumps into livestreaming

The retailer teamed up with tech startup Firework to develop shoppable videos featuring food-related content designed to inspire customer purchases.

By Sam Silverstein • Sept. 22, 2021

Robomart launches store-hailing platform for retailers

The startup, which lets shoppers summon a mobile grocery or convenience store, is betting on more companies joining the instant-delivery trend.

By Jeff Wells • Sept. 22, 2021

How high is the ceiling for personalized beauty brands?

Function of Beauty, Proven and more have pinned their models to customizing products. But can you scale a business that's unique to each customer?

By Cara Salpini • Sept. 22, 2021