How EMV is fueling an e-commerce fraud frenzy

The rollout of EMV-enabled credit and debit cards is driving a sharp decline in brick-and-mortar transaction fraud. But now fraudsters have a different target: online retailers.

By Jason Ankeny • Sept. 14, 2016

BigCommerce adds support for Apple Pay transactions

Apple Pay eliminates manual entry of payment and shipping details when shopping on supported mobile or desktop devices.

By Dan O'Shea • Sept. 13, 2016

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Alibaba buys biometric authentication startup EyeVerify

Forget traditional passcodes, EyeVerify's EyePrint ID technology authenticates shopper identities through eye-vein patterns.

By Dan O'Shea • Sept. 13, 2016

Fanatics, NFL's Rams kick off on-demand delivery partnership with Uber

Los Angeles Rams fans can order Rams merchandise, signed memorabilia and game day food via the UberEATS LA tab of the Uber app.

By Dan O'Shea • Sept. 12, 2016

MasterCard: 88% of cards have EMV chips, 2M merchant locations chip-active

According to a survey MasterCard commissioned from Braun Research, 87% of U.S. consumers commonly use chip cards, up from 49% last year.

By Dan O'Shea • Sept. 12, 2016

Target testing Cartwheel app rewards program

Customers earn 10 points for every dollar spent at Target stores, and after collecting 5,000 points, they're eligible to select from 25 rewards ranging in value from $10 to $20.

By Daphne Howland • Sept. 12, 2016

Office Depot, Pocket Points to reward students for staying off phones

The Pocket Points program gives college students discounts on school supplies if they steer clear of their mobile devices during class time.

By Dan O'Shea • Sept. 11, 2016

Facebook fashion bot promotes Tommy Hilfiger's Gigi Hadid line

The bot allows users to type questions or select pre-made queries, shop for clothing and access behind-the-scenes content from the collection’s runway show.

By Dan O'Shea • Sept. 11, 2016

Amazon to make Prime Now tailgate deliveries to 49ers' stadium

Prime subscribers can order deliveries directly to the Levi's Stadium parking lot in the hours preceding San Francisco 49ers home games this football season.

By Dan O'Shea • Sept. 8, 2016

MasterCard sued for record $19B in UK over swipe fees

The class action lawsuit is based on allegations that MasterCard charged retailers excessive interchange fees which were then passed on to customers in the form of higher prices.

By Dan O'Shea • Sept. 8, 2016

Mercedes-Benz developing electric delivery vans with roof-mounted drones

The automated drones are designed to carry small online orders for a distance of up to six miles.

By Dan O'Shea • Sept. 7, 2016

Google unleashes Android Pay online, adds Uber, Chase as partners

The mobile wallet is expanding through Google's Chrome browser, allowing consumers to make purchases online.

By Dan O'Shea • Sept. 7, 2016

Google's new Shop the Look connects fashion bloggers, retail shoppers

The new feature pulls images of outfits that have been posted on social media by fashion bloggers into Google search results, along with relevant links for purchasing.

By Dan O'Shea • Sept. 7, 2016

Amazon expands smartphone lockscreen ad program

Customers can tap their discounted Android smartphone to learn more about a deal or product recommendation, or unlock the device to dismiss it.

By Dan O'Shea • Sept. 6, 2016

The Future of In-Store Kiosks: 3 Ways Endless Aisle Blends Full-Serve and Self-Serve

With advances in endless aisle technology, retailers can now offer a more three dimensional experience to customers than a simple self-serve checkout can achieve.  

Sept. 6, 2016

UPS plans shipping rate hikes after holiday shopping season

Ground and air shipping prices are increasing by an average of 4.9%, starting the day after Christmas.

By Dan O'Shea • Sept. 5, 2016

Report: Amazon lands one of eBay's top AI execs

Hassan Sawaf set up eBay's cognitive computing group and led its efforts to enable context translations for shoppers searching in foreign languages.

By Dan O'Shea • Sept. 5, 2016

Wal-Mart starts early layaway for 'Star Wars'-driven holiday season

Analysts suggest the layaway program, which allows shoppers to buy products by paying in installments, could account for as much as 15% of holiday revenues at Wal-Mart stores in poorer areas of the U.S.

By Dan O'Shea • Sept. 1, 2016

Trade groups: Alibaba still not doing enough to police counterfeits

While acknowledging that Alibaba has taken some steps to reduce sales of bootleg merchandise, such as outlawing blurred product images, trade organizations contend the measures aren't working.

By Dan O'Shea • Sept. 1, 2016

How back-to-school shopping season puts omnichannel strategies to the test

With the new school year looming, consumers are using smartphones for an increasing number of key shopping functions. Retailers need to do their homework.

By Dan O'Shea • Sept. 1, 2016

Alibaba-backed Indian payments juggernaut Paytm raises $60M

The new funding, made at a full valuation of more than $4.8 billion, reportedly is connected to an ongoing funding round that may total about $300 million.

By Dan O'Shea • Aug. 31, 2016

Ibotta lands Jet, Groupon for mobile shopping rewards launch

Shoppers start their shopping journey in the Ibotta app, where they unlock special offers, then go directly to partners' native apps to make their purchases.

By Dan O'Shea • Aug. 31, 2016

Wayfair snaps up Snapchat-like startup Trumpit

Trumpit's mobile messaging app could be plugged into to Wayfair's customer support efforts to allow shoppers to exchange photos and videos with staffers.

By Dan O'Shea • Aug. 30, 2016

LoweBot is ready to roll at Lowe's stores

The home improvement chain will deploy the retail service robot at 11 stores throughout the San Francisco Bay area over the next seven months.

By Dan O'Shea • Aug. 30, 2016

Experian: Personalization hikes retail email open rates 27%

Targeting email subscribers based on their social media interests can yield high engagement, Experian Marketing Services notes.

By Dan O'Shea • Aug. 28, 2016