Alibaba CTO touts analytics, doesn't see Amazon as competition

Jeff Zhang said Alibaba's primary business model is different from Amazon's, and that his company is not "terribly clear on Amazon China's plans."

By Dan O'Shea • Aug. 7, 2016

Wal-Mart rolls out new staffing software to hone peak-hour scheduling

The Customer First Scheduling system is designed to assign workers more rational, predictable hours and cut down on last-minute calls to work.

By Daphne Howland • Aug. 5, 2016

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

NCR uncovers new security flaw in EMV chip cards

The transaction technology firm warns that cybercriminals could exploit the flaw to commit counterfeit fraud.

By Dan O'Shea • Aug. 4, 2016

Amazon Dash Replenishment adds more connected devices, brand partners

The program leverages Wi-Fi sensors embedded in appliances and other items to enable automatic re-ordering of supplies for these products when customers run out of them.

By Dan O'Shea • Aug. 4, 2016

PlaceIQ taps MasterCard shopper insights to beef up location data

The partnership promises to deliver the customer information retailers need to create compelling omnichannel experiences.

By Dan O'Shea • Aug. 3, 2016

Pokemon Go set to expand paid sponsorships

The blockbuster mobile game has been downloaded more than 100 million times and generates more than $10 million each day in revenue, according to analytics company App Annie.

By Dan O'Shea • Aug. 3, 2016

MasterCard: 80% of our US credit cards now have EMV chips

Only about 30% of merchants have adopted EMV-enabled card readers, but merchants argue the lag is caused by card issuers dragging their feet to help retailers adopt the technology.

By Corinne Ruff • Aug. 3, 2016

White House voices support for 'safe integration' of drones

Project Wing, Google's drone delivery project, will also be tested at an FAA-appoved site in the U.S.

By Dan O'Shea • Aug. 2, 2016

Nike debuts revamped app featuring shopping, fitness services

The new app is one of the first offerings released under its new chief digital officer Adam Sussman. 

By Dan O'Shea • Aug. 2, 2016

Magento snaps up RJMetrics to strengthen analytics offering

RJMetrics' cloud-based analytics offering will become part of the Magento Core platform, providing retailers with expanded insights into customers, merchandising and channels.

By Dan O'Shea • Aug. 1, 2016

Report: IBM mulling acquisition of POS player Revel

Big Blue sold its own point-of-sale division in 2012 for more than $800 million.

By Dan O'Shea • Aug. 1, 2016

UPS rides e-commerce rocket to higher profit, revenue

The shipper's Q2 revenue climbed 3.8%, reaching $14.63 billion. Profit rose 3.2% to $1.27 billion.

By Dan O'Shea • July 31, 2016

Target CIO grows IT staff, tightens budget, hones tech focus

Mike McNamara has hired more than 700 new engineers while refocusing on a streamlined list of high-priority IT projects.

By Dan O'Shea • July 31, 2016

Wal-Mart now accepting WeChat Pay in China

The retailer is furthering its relationship with the popular instant messaging service in the country. 

By Dan O'Shea • July 28, 2016

Sam's Club overhauls membership processes with Salesforce cloud

The wholesale chain is migrating from manual, paper-based processes to a more flexible, automated digital model.

By Dan O'Shea • July 28, 2016

DHL earmarks $137m to expand e-commerce logistics footprint in US

The German shipping firm will build eight new distribution centers in the U.S. to accommodate cross-border e-commerce demands.

By Dan O'Shea • July 27, 2016

Survey: Shoppers want omnichannel, but unwilling to share personal data

A majority of U.S. and U.K. shoppers say they don’t want to divulge data essential to optimizing omnichannel experiences.

By Dan O'Shea • July 27, 2016

Study: Mobile dominates retail-related online searches

More than half of retail-related online searches are done via smartphones and tablets.

By Dan O'Shea • July 26, 2016

Nordstrom makes social media push to promote anniversary sale

The retailer is posting Instagram photos of apparel combinations with the hashtag #OOTD (Outfit of the Day) and engaging with customers on Snapchat.

By Dan O'Shea • July 26, 2016

DHL, Daimler test e-commerce deliveries to smart car trunks

Online shoppers specify product delivery to their parked vehicle, and DHL delivery drivers are given one-time keyless access to the trunk of the drop-off car through a dedicated app.

By Dan O'Shea • July 25, 2016

Staples testing Easy Button with ordering, customer service capabilities

The office supplies retailer also is testing chatbots in its mobile applications to manage customer interactions.

By Dan O'Shea • July 25, 2016

MasterCard inching closer to entering China market

The Chinese government last month announced new rules enabling foreign payment providers to enter the market.

By Dan O'Shea • July 24, 2016

7-Eleven beats Amazon to first FAA-approved drone delivery

The convenience retailer teamed with drone operator Flirtey to bring Slurpees, donuts, coffee and a chicken sandwich to a family in Nevada.

By Dan O'Shea • July 24, 2016

Acapture now processing payments for Boatsters, Crowdyhouse

The Acapture platform handles 60 alternative payment methods and supports more than 160 transaction currencies.

By Dan O'Shea • July 21, 2016

Visa: 28% of US merchants now accept EMV cards

There are now 326.8 million EMV chip-based cards in the U.S., and 1.3 million merchant locations able to process them.

By Dan O'Shea • July 21, 2016