Study: Mobile dominates retail-related online searches

More than half of retail-related online searches are done via smartphones and tablets.

By Dan O'Shea • July 26, 2016

Nordstrom makes social media push to promote anniversary sale

The retailer is posting Instagram photos of apparel combinations with the hashtag #OOTD (Outfit of the Day) and engaging with customers on Snapchat.

By Dan O'Shea • July 26, 2016

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

DHL, Daimler test e-commerce deliveries to smart car trunks

Online shoppers specify product delivery to their parked vehicle, and DHL delivery drivers are given one-time keyless access to the trunk of the drop-off car through a dedicated app.

By Dan O'Shea • July 25, 2016

Staples testing Easy Button with ordering, customer service capabilities

The office supplies retailer also is testing chatbots in its mobile applications to manage customer interactions.

By Dan O'Shea • July 25, 2016

MasterCard inching closer to entering China market

The Chinese government last month announced new rules enabling foreign payment providers to enter the market.

By Dan O'Shea • July 24, 2016

7-Eleven beats Amazon to first FAA-approved drone delivery

The convenience retailer teamed with drone operator Flirtey to bring Slurpees, donuts, coffee and a chicken sandwich to a family in Nevada.

By Dan O'Shea • July 24, 2016

Acapture now processing payments for Boatsters, Crowdyhouse

The Acapture platform handles 60 alternative payment methods and supports more than 160 transaction currencies.

By Dan O'Shea • July 21, 2016

Visa: 28% of US merchants now accept EMV cards

There are now 326.8 million EMV chip-based cards in the U.S., and 1.3 million merchant locations able to process them.

By Dan O'Shea • July 21, 2016

India clears way for first Apple store after delays

An exemption on local-sourcing requirements will enable foreign single-brand retail companies with “cutting-edge technology" to open Indian storefronts.

By Corinne Ruff • July 21, 2016

Report: Square expands into UK market

The payment company may be trialing its Square Register app with U.K. merchants. 

By Dan O'Shea • July 20, 2016

Macy's puts Watson-powered virtual assistant on call for shoppers

Customers will be able to ask natural language questions about stores and products with their smartphones.

By Dan O'Shea • July 20, 2016

P&G challenges retailers with Tide detergent subscription service

Procter & Gamble is also rolling out Tide Spin, a smartphone app supporting on-demand laundry pickup-and-delivery services.

By Daphne Howland • July 20, 2016

McDonald's goes for Pokemon Go sponsorship in Japan

The fast food giant's Japanese business unit reportedly is set to become Pokemon Go's first corporate retail sponsor as the hit mobile game launches there this week.

By Dan O'Shea • July 19, 2016

Apple Pay arrives in France, as European expansion continues

Carrefour, Fnac and Total are among the French retailers supporting contactless payments from Apple devices.

By Dan O'Shea • July 19, 2016

GameStop sales double, courtesy of Pokemon Go craze

The retailer is a longtime licensee of Pokemon products and is the world's single largest distributor of Pokemon games and collectibles.

By Dan O'Shea • July 18, 2016

Facebook adds tools to help mobile apps attract active users

Retail marketers use the social media empire's tools to find new users most likely to buy on their apps.

By Dan O'Shea • July 18, 2016

Wal-Mart loses key analytics exec to Neustar

Venkat Achanta played a major role in evolving how Wal-Mart leveraged analytics to better address changing e-commerce customer behaviors. 

By Dan O'Shea • July 17, 2016

UPS testing Saturday residential deliveries

The shipping giant is exploring options to adapt its business to an environment reshaped by e-commerce trends.

By Dan O'Shea • July 17, 2016

Amazon Prime Day plagued by shopping cart snafus

Many Amazon Prime subscribers hoping to score deals and discounts took to Twitter to complain about “add to cart fail” messages.

By Jason Ankeny • July 12, 2016

EBay adopts new Google tech to improve mobile shopping experience

The online marketplace is also acquiring Israeli predictive analytics startup SalesPredict to boost its machine-learning capabilities.

By Daphne Howland • July 12, 2016

Why retail has a growing reverse supply chain problem—and how to fix it

As consumers move online to order goods, retailers are grappling with the growing problem, and cost, of return waste. 

By Kelsey Lindsey • July 12, 2016

Retailers cash in on Pokemon Go phenomenon

While some retailers are kicking players out of their stores, others are taking advantage of the flow of people trying to catch 'em all.

By Daphne Howland • July 12, 2016

Eyeing e-commerce efficiencies, Nordstrom buys stake in software platform

The department store has promised cost-cutting and investments to improve its e-commerce margins.

By Daphne Howland • July 11, 2016

Nike releases open source code on GitHub

The athletic apparel and products giant may be looking to boost its technology image to lure new tech talent.

By Dan O'Shea • July 7, 2016

NRF survey: Many retailers EMV-ready, but waiting on card companies

Among retailers that have yet to support EMV chip-enabled card payments, 57% said they already installed the necessary equipment, but were still waiting for certification by the card networks.

By Dan O'Shea • July 7, 2016