Report: Walmart developing facial-recognition tech

The retailer is looking to the technology to monitor shopper dissatisfaction and improve the store experience. 

By Dan O'Shea • July 19, 2017

Amazon app users can reportedly pay using TGI Friday account info

The company is getting closer to expanding Amazon Payments across retail with a new feature that allows users to order and pay for items at third-party merchants on its app.

By Dan O'Shea • July 19, 2017

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Survey: 25% of households use chatbots daily

A study from 3C Interactive paints a different picture of the chatbot trend from other recent studies, but that doesn’t necessarily mean chatbot usage is suddenly booming.

By Dan O'Shea • July 19, 2017

Amazon launches Spark, a shoppable social content feed

The company is dipping its toe into the social media pool with Spark, a feed in which users can "smile" at other users' posts and run product searches on items in photos.

By Dan O'Shea • July 18, 2017

NewStore lands $50M to fuel mobile expansion

Demandware founder Stephan Schambach's latest startup will use the funding to support its "Streaming Retail" mobile commerce vision.

By Dan O'Shea • July 18, 2017

Walmart opens massive e-commerce fulfillment center

The new center is part of the retailer's broader effort to ramp up digital operations and challenge Amazon.

By Dan O'Shea • July 18, 2017

Target +Techstars welcomes second wave of startups

Startups ranging from a meal delivery kit company to an online tailor service head to Minneapolis for a three-month program. 

By Corinne Ruff • July 18, 2017

Amazon Prime Day’s top tech successes: Echo and mobile

Technology devices registered big wins on Amazon Prime Day as mobile use skyrocketed.

By Cara Salpini • July 18, 2017

Nordstrom hones Snapchat strategy for annual anniversary sale

Snapcodes printed on coffee cups, catalogs, ad materials and at in-store locations unlock a custom branded lens. 

By David Kirkpatrick , Natalie Black (Koltun) • July 18, 2017

Retailers may need to incentivize mobile payment technology

More grocers are implementing these platforms, but research shows security concerns, among other issues, are slowing down adoption rates.

By Jeff Wells • July 18, 2017

Forrester: 5.5B mobile users globally by 2022

Mobile is becoming impossible for retailers and brands to ignore, as mobile users are expected to number more than 5.5 billion worldwide in five years.

By Dan O'Shea • July 17, 2017

Amazon picks nine startups for first Alexa Accelerator session

Nine startups are in line to get a six-figure check as well as development and management help in pursuing conversational commerce efforts.

By Dan O'Shea • July 17, 2017

Virtual fitting room startup Metail raises $12.9M

The concept of a virtual fitting room is not new, but Metail just raised close to $12.9 million in funding for its ability to personalize the concept for each customer trying on clothes.

By Dan O'Shea • July 17, 2017

Study: 80% of Gen Z purchases influenced by social media

Over 80% of the younger generation says social media influences their shopping behavior, particularly on mobile.

By Cara Salpini • July 17, 2017

Lowe’s develops ultra-realistic 3D

Lowe's Innovation Labs is among the most productive of retail innovation units, and its latest is a 3D scanning technology that delivers a more realistic shopping experience.

By Dan O'Shea • July 16, 2017

Bon-Ton Stores chases curated outfit craze

The retailer is launching weekly online events to showcase outfits curated by store stylists available for one-click purchasing.

By Dan O'Shea • July 16, 2017

Amazon Echo/Alexa chief departs after nearly 2 decades at the company

Mike George, who has been with the company since 1998, is stepping down just as the smart assistant and its devices begin to see explosive growth.

By Dan O'Shea • July 16, 2017

Amazon reportedly upgrading Echo device with new look, tech specs

Amazon's Echo could be getting a new look and audio updates just in time for Apple's HomePod to arrive.

By Dan O'Shea • July 14, 2017

Apple devices to support PayPal payments

In an uncharacteristic move, Apple is about to start letting users of iPhones and other Apple devices to use PayPal to pay for Apple services.

By Dan O'Shea • July 13, 2017

First-ever Neiman Marcus CISO departs

In 2014, the company became one of the first retailers to hire a chief information security officer, just months after a high-profile data breach.

By Dan O'Shea • July 13, 2017

Google updates Shopping features to compete with Amazon

Google is aiming to improve shopping search results by giving manufacturers more control over the product details that come up.

By Dan O'Shea • July 12, 2017

Apple brings smart home experiences to stores

The company is priming customers with interactive demonstrations for the release later this year of its HomePod smart home hub.

By Dan O'Shea • July 12, 2017

Walmart Store No 8 launches VR developer competition

As virtual reality lingers as a tech more promising than practical, Walmart and other partners are looking to breathe life into new VR concepts.

By Dan O'Shea • July 12, 2017

New tools from Salesforce to help retailers manage their field forces

As retailers increasingly put their own employees in the field to provide on-site support services for customers, Salesforce has come up with tools to help them.

By Dan O'Shea • July 12, 2017

Qubit revamps product discovery for mobile shoppers

The company has released a beta version of a platform intended to revitalize product discovery for shoppers who have grown weary of clunky mobile search.

By Dan O'Shea • July 11, 2017