Rue La La and Dunkin’ co-design online fall fashion boutique

"Girl on the Go: Fall Style" highlights the DD Perks loyalty program with special offers to drive customers to the flash sale site and mobile app.

By David Kirkpatrick • Sept. 15, 2017

It’s time for retailers to invest in store associates

Frontline employees could be the key to saving the physical store model — provided they are armed with the right technology, according to RSR Research. 

By Dan O'Shea • Sept. 14, 2017

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Invertex launching new foot-scanning tech for shoe shopping

The Israeli fashion technology company aims to provide a lower-cost way for consumers to digitally match their feet to the right shoe sizes.

By Dan O'Shea • Sept. 14, 2017

Target employees migrate to mobile Zebra device

The Apple iPod Touch is no longer the tool of choice for Target's store associates, as the retailer switches over to an Android mobile device.

By Dan O'Shea • Sept. 14, 2017

Millennials find store associates 'extremely important'

As retailers explore ways to integrate robots in store, ChargeItSpot's report finds that young, tech-savvy shoppers greatly value the human element of the in-store experience. 

By Erika Kincaid • Sept. 14, 2017

Consumers wary of biometric payment tech

A majority of consumers believe they will be shopping without cash in a few years, yet many fear the authentication capabilities that will help them get there, according to a new study.

By Dan O'Shea • Sept. 13, 2017

Extreme personalization is the new personalization

Modern commerce brands are changing the game and marketers need artificial intelligence to compete, writes Brian Solis of Altimeter.

By Brian Solis • Sept. 13, 2017

Whole Foods is a 'pricing lab' for Amazon

The greatest value of Amazon's deal may not be the chance for grocery dominance, but the data the e-commerce giant will be able to leverage across its retail empire, according to consultant Hermann Simon.  

By Jeff Wells • Sept. 13, 2017

Amazon, eBay, Google lead surge in AI patents

Artificial intelligence-related patent filings have surged in recent years as the technology's retail uses have come to light.

By Dan O'Shea • Sept. 13, 2017

Apple expands on retail revamp, reveals iPhone X with Face ID

The technology company plans to unveil a store in Chicago that will reflect the new "town square" model, designed to create a more community-oriented retail experience. 

By Dan O'Shea • Sept. 12, 2017

Out of Milk debuts Google Assistant-powered shopping list

As the skill becomes available on Amazon's Alexa and Google Home, retailers need to rethink how they make it onto consumers' shopping lists. 

By Cara Salpini • Sept. 12, 2017

Postmates cuts delivery fees pre-holiday season

The delivery provider is edging up its challenge to Amazon Prime with new upgrades, as it tries to lure in more Unlimited subscribers.

By Cara Salpini • Sept. 12, 2017

Apple set to unveil Face ID and augmented reality features

The technology company's latest announcement should have more in store for retailers than just a new iPhone, including upgrades to payment authentication.

By Dan O'Shea • Sept. 12, 2017

Simon installs ‘concierge’ chatbots in 208 malls

The chatbot evolution has been on the move for quite some time — and now the technology has made it into shopping malls.

By Dan O'Shea • Sept. 12, 2017

Fraud attempts spiked after Equifax data breach

The data breach could have a ripple effect throughout the retail industry if consumers lose faith in handing over their personal data.

By Dan O'Shea • Sept. 11, 2017

Pitney Bowes boosts delivery offerings with Newgistics acquisition

After at least three logistics-related acquisitions in as many years, the technology company's shipping sector ambitions have become increasingly clear.

By Dan O'Shea • Sept. 11, 2017

Store openings drive a 52% jump in web traffic

Within six weeks of opening a brick-and-mortar location, online retailers experience significant traffic increases from the surrounding postal area, according to new research. 

By Dan O'Shea • Sept. 10, 2017

Lowe’s crams DIY microvideos into Instagram Stories

The move underscores the potential of mobile video marketing, especially as more brands begin to take advantage of smartphones' full-screen vertical format.

By Robert Williams • Sept. 8, 2017

Bloomingdale’s, Cotton Inc. roll out 1-minute shoppable fashion show

The interactive video targets "Generation App" — millennials and Gen Z — by merging a unique digital experience with e-commerce.

By David Kirkpatrick • Sept. 8, 2017

CVS brings vending machines to 25 non-store locations

The machines will dispense more than 70 CVS-brand products, from bandaids to batteries.

By Dan O'Shea • Sept. 8, 2017

Billabong migrates to the cloud for omnichannel support

Another struggling retailer looks to a new platform to better connect the physical and digital.  

By Dan O'Shea • Sept. 7, 2017

The Home Depot picks Google for voice shopping

The home improvement chain joins the voice-assistant fray this fall through a partnership with Google Express.

By Daphne Howland • Sept. 7, 2017

Walmart and Affirm: A match Amazon will find hard to beat

The importance of the partnership’s new financing options shouldn’t be underestimated, writes Christopher Walton, former VP, Target Store of the Future.  

By Christopher Walton • Sept. 7, 2017

Starbucks taps former Sam’s Club chief as COO

Brewer, formerly of Sam’s Club, has over 30 years of experience, including the top-notch omnichannel chops that Starbucks really needs right now.

By Daphne Howland • Sept. 7, 2017

DemandJump debuts cloud-based web traffic tracker

The tool allows retailers to see the path of an average website visitor, which could help retailers develop more appropriate marketing efforts.

By Dan O'Shea • Sept. 6, 2017