Technology: Page 163
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Forever 21 investigating POS security breach
Encryption and other protective measures used by the retailer may not have been operating on affected point of sale systems when the breach occurred.
By Dan O'Shea • Nov. 16, 2017 -
Nordstrom, Home Depot put Pinterest’s Pincodes in stores
Shoppers can use the app in brick-and-mortar locations to unlock content.
By David Kirkpatrick • Nov. 15, 2017 -
Trendline
Digital innovation and technology trends in retail
Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.
By Retail Dive staff -
Robot manufacturer gains $17.5 million in funding
Bossa Nova Robotics gets a financial boost as it looks to leverage growing interest in robots for retail.
By Dan O'Shea • Nov. 15, 2017 -
50% of store associates say shoppers have better tech tools
Consumers aren't the only ones who think store associates could use a little mobile help — store associates feel the same way, according to a new survey.
By Dan O'Shea • Nov. 14, 2017 -
Alibaba flaunts AI-powered touchscreen on Singles Day
The e-commerce giant debuted "FashionAI" in stores on the big shopping day to help consumers with clothing and style recommendations.
By Dan O'Shea • Nov. 14, 2017 -
Cyberthreats keep holiday shoppers off the web
Around 30% of consumers will not be shopping online this holiday season for fear of cyberthreats, according to a study by Sitelock.
By Dan O'Shea • Nov. 14, 2017 -
Most holiday shoppers are turning to mobile
Roughly 65% of shoppers plan to use a mobile device for some of their purchases this season.
By Dan O'Shea • Nov. 13, 2017 -
Social media-engaged shoppers spend more on purchases
According to a study from Shareablee, that number could be as much as 51% more over a given shopper's lifetime.
By Dan O'Shea • Nov. 13, 2017 -
Alibaba’s Singles Day rang up $12B in the first 2 hours
A whopping 90% of sales during the 24-hour holiday come from mobile. What's the lesson for other retailers?
By Daphne Howland • Nov. 13, 2017 -
Deep Dive
Why POS systems continue to compromise customer data
Point of Sale systems, digital treasure troves of consumer credit card data, continue to suffer from breaches at the hands of hackers. Companies need to improve baseline security practices to offset the constant risk.
By Alex Hickey • Nov. 13, 2017 -
Sponsored by Wirecard
The 3 tech innovations that will drive mobile wallet adoption
As the mobile lifestyle accelerates the pace of commerce, the demand for easier, more secure payment options is on the rise, too. Here’s how mobile wallets fill the gap - and how retailers stand to benefit.
By Mark Alsentzer • Nov. 13, 2017 -
Deep Dive
3 ways to reach Gen Z during the holidays
The youngest generation might not be the biggest spenders, but they have influence over family purchases — and they're growing up fast.
By Cara Salpini • Nov. 10, 2017 -
Amazon opening holiday pop-ups in Whole Foods
Alexa, tell me a Thanksgiving recipe. Now shoppers can ask holiday-related questions at staffed areas inside Whole Foods stores.
By Dan O'Shea • Nov. 10, 2017 -
Survey: ‘Tis the season to BOPIS
More shoppers are set to buy online and pick up in-store this holiday season as consumers make use of online tools.
By Dan O'Shea • Nov. 9, 2017 -
Walmart set to overtake Apple in mobile payments
The retailer is adding tens of thousands of new users every day, according to Daniel Eckert, senior vice president of Walmart Services.
By Robert Williams • Nov. 9, 2017 -
Athleta puts a personalized twist on holiday cards
The retailer is putting an e-commerce twist on the traditional gift card as it launches in-store GiftNow cards.
By Dan O'Shea • Nov. 9, 2017 -
Shopgate rolls out in-app chat tools
While some have hopes of chatbots becoming an increasingly common form of customer engagement, marketers aren’t yet sold on the idea.
By Dan O'Shea • Nov. 9, 2017 -
Kroger dodges Amazon, prefers Google and Microsoft cloud
The largest grocery store chain in the country chose to stay away from the No. 1 cloud provider, AWS, for "obvious reasons competitively," Kroger CIO Chris Hjelm told CNBC.
By Alex Hickey • Nov. 9, 2017 -
Nearly 60% of marketers say chatbots aren’t a priority
Despite marketer enthusiasm for chatbots, many don't have confidence in the current messaging platforms.
By Cara Salpini • Nov. 8, 2017 -
Whole Foods, Walmart and Target among the most transparent companies
A report by The Hartman Group ranked these retailers among the most transparent companies when it comes corporate environmental, economical and social responsibility.
By Jeff Wells • Nov. 8, 2017 -
Adidas ups its personalization game with new mobile app
The sportswear market is quickly becoming a battleground — and this time, Adidas is fighting back with a personalized mobile app.
By Dan O'Shea • Nov. 8, 2017 -
Shoppers more interested in free than fast shipping
In an era of expedited delivery, shoppers' expectations are rising when it comes to shipping, according to a Deloitte study.
By Dan O'Shea • Nov. 7, 2017 -
REI hires retail veteran CIO
Christine Putur, the second CIO in the company's history, is also the second woman to hold that position at the retailer.
By Dan O'Shea • Nov. 7, 2017 -
Lowe's taps into the smart home market for growth
The home improvement retailer is expanding the interactive b8ta in-store smart home displays to 70 stores.
By Dan O'Shea • Nov. 7, 2017 -
Home Depot tops major retailers in mobile web usability
Costco, on the other hand, has more work to do to improve the functionality, checkout, payment capability and content of its mobile website, according to a new report from Forrester.
By Robert Williams • Nov. 6, 2017
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