Amazon 4-star opens in Berkeley, California

The store is the company's third of its kind to open in the last two months.

By Dan Alaimo • Nov. 6, 2018

Walmart, Microsoft building 'cloud factory' in Austin

The two corporate giants are taking the next step in a long-term partnership, bringing together tech talent from both firms under Walmart's roof.

By Dan O'Shea • Nov. 5, 2018

Explore the Trendline➔

How retailers are thinking about in-store experience

Complementary shop-in-shops, age-appropriate experiences and integrated technology are just a few ways retailers are reworking stores to suit shoppers.

By Retail Dive staff

Walmart app debuts AR scanner for product comparisons

The retailer has developed a feature for its app that enables shoppers to check prices and other information.

By Dan Alaimo • Nov. 5, 2018

Amazon, Western Union partner on global payments

The e-commerce giant aims to allow global shoppers to pay for their purchase in-person and in their own currencies.

By Dan O'Shea • Nov. 4, 2018

UK tech retailer expands to Neiman Marcus, Nordstrom

Soda Says, a women-focused tech retailer, is delving into a marketplace once dominated by Brookstone.

By Dan Alaimo • Nov. 2, 2018

Visa, Hudson Yards partner to showcase contactless cards

The credit card company has been looking to light a fire under contactless card payments in the U.S., and a new partnership with New York City's Hudson Yards project could help.

By Dan O'Shea • Nov. 1, 2018

Amazon, home builder partner for Alexa home installations

The e-commerce giant and TRI Pointe Group joined forces to install smart devices in new homes across the country.

By Dan Alaimo • Nov. 1, 2018

Half of mobile shoppers spend less than 3 minutes on sites

Retailers need to move mobile customers through the shopping process quickly and get them to add to cart or risk losing them, said a Mobify report.

By Dan Alaimo • Oct. 31, 2018

Amazon Go is attracting return shoppers, long visits

Shoppers are going, staying for a while and going back, according to new research from inMarket on the cashierless concept's consumer traffic. 

By Dan O'Shea • Oct. 31, 2018

5 issues most likely to cause holiday e-commerce outages

Sluggish third-party components, overburdened APIs and ill-equipped servers are leading issues threatening website performance, according to Catchpoint.

By Dan O'Shea • Oct. 30, 2018

Sam’s Club ‘close’ to unveiling cashierless Amazon Go rival

After hinting at the tech-heavy store concept this summer, the big-box club retailer said it will soon open a store that banks on scan-and-go tech.

By Corinne Ruff • Oct. 30, 2018

Study: One-third of discretionary income is now spent online

Amazon and e-commerce have grown, but physical stores remain an essential part of consumers’ shopping experience, according to a report from BigCommerce.

By Dan Alaimo • Oct. 30, 2018

Consumers to spend $96B on tech for the holidays

Sales of tech gifts will rise 3.4% this holiday season, as 66% of U.S. adults plan to buy them. Voice and video tech top consumer wishlists.

By Dan Alaimo • Oct. 29, 2018

Nike SNKRS shoe drop misfire angers iOS app users

A limited-edition Nike shoe release through the SNKRS mobile app appeared to let Android users have the first crack at buying, and iOS users aren't happy.

By Dan O'Shea • Oct. 29, 2018

Avenue Stores taps influencers, shoppable Instagram Stories in app refresh

The company's focus on mobile strategies emphasizes the importance of commerce features made specifically for today's on-the-go consumers.

By Robert Williams • Oct. 29, 2018

Levi’s, Disney test Snapchat social commerce

Shoppers at the jean maker's store in Orlando can "try on" a limited-edition Mickey Mouse hat using an AR lens and order through the image-messaging app.

By Robert Williams • Oct. 29, 2018

RedThread uses body scanning tech for best-fit clothing

The startup is trying to provide apparel with a more perfect fit with technology and a limited selection.

By Dan Alaimo • Oct. 26, 2018

What Gen Z wants for Christmas

It's a long list — and one that includes not just online and mobile shopping, but also in-store experiences and the ability to engage meaningfully with retailers on social.

By Cara Salpini • Oct. 26, 2018

Shopify introduces Venmo as checkout payment option

The e-commerce company embraces Venmo as a payment method as it looks to reach young, mobile shoppers.

By Dan O'Shea • Oct. 26, 2018

Indochino offers installment plans, faster delivery

The menswear company is cutting its previous delivery guarantee by one week, with the aim of enhancing the customer experience.

By Dan O'Shea • Oct. 25, 2018

The holidays mean higher sales — and more fraud

Digital goods, electronics, and food and beverage are all common category targets for rising fraud attacks, according to new research from Forter.

By Dan Alaimo • Oct. 25, 2018

H&M rolls out employee communication platform

By deploying social media-like technology to improve communications with and between workers, H&M aims for more customer satisfaction and sales.

By Dan Alaimo • Oct. 23, 2018

San Francisco gets its first Amazon Go store

The e-commerce giant has been quickly papering targeted metro areas with its cashierless convenience store, focusing on small footprints and meal offerings.

By Dan O'Shea • Oct. 23, 2018

Forget customer convenience, Amazon Go is really about customer data

With each subsequent visit, Amazon will know much more about not only customers' digital shopping habits and preferences, but also brick-and-mortar behaviors, writes Signal's Jason Ankeny.

By Jason Ankeny • Oct. 23, 2018

Mastercard unveils new card security push

The financial company aims to have all its cards ready to support digital token-based security by 2020, the latest in a major push by traditional credit card networks to increase sector-wide support for tokenization. 

By Dan O'Shea • Oct. 22, 2018