Shopify aims to protect merchants from fraudulent chargebacks

The e-commerce platform’s new feature is intended to protect merchants at a time when the volume and cost of retail fraud have risen dramatically.

By Dan Alaimo • Oct. 10, 2018

Google launches Echo Show rival with Home Hub

Google's new device joins the smart display ranks, challenging Amazon's Echo Show with access to YouTube content.

By Dan O'Shea • Oct. 9, 2018

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

H&M invests $20M in payments firm Klarna

The retailer aims to streamline payments, deliveries and returns both online and in stores.

By Dan Alaimo • Oct. 9, 2018

Facebook enters smart speaker race with video-calling device

The company's long-awaited move into consumer electronic devices adds a visual dimension to the smart speaker market.

By Dan O'Shea • Oct. 8, 2018

Square opens up to installment programs

The payment company's new installment offering allows merchants to set up flexible payment programs that customers once would have found only at the biggest retailers.

By Dan O'Shea • Oct. 8, 2018

New tech uses product 'fingerprints' to detect counterfeits

Entrupy's new solution is based on data in the cloud to verify the authenticity of designer and luxury goods.

By Dan Alaimo • Oct. 8, 2018

Lane Bryant, Vibes win 2 awards for mobile engagement

The apparel retailer and their partner marketing firm received prizes for engagement by the Mobile Marketing Association.

By Dan Alaimo • Oct. 5, 2018

Extreme makeover: Lowe's edition

CEO Marvin Ellison takes the first steps in a massive remodel of the retailer's supply chain.

By Emma Cosgrove • Oct. 4, 2018

Report: Amazon captures 30% of online grocery spending

The company's market share is equal to that of all other supermarkets combined, according to Brick Meets Click, but it will struggle to grow if it doesn't do a better job selling perishable goods.

By Jacqueline Renfrow • Oct. 4, 2018

Skip takes aim at Amazon Go with plans for 3K stores

The mobile checkout app provider is racing Amazon Go to 3,000 stores — whether the e-commerce giant is planning to open that many or not.

By Dan O'Shea • Oct. 4, 2018

Rebecca Minkoff, Afterpay offer interest-free installment pay plans

The luxury brand launched a payment partnership aimed at increasing conversion and reducing shopper indecisiveness.

By Dan O'Shea • Oct. 4, 2018

Facebook Marketplace expands AI features

The social platform's Marketplace is currently a destination for Craigslist-style one-to-one transactions, but it's now adding content from local and e-commerce businesses.

By Dan Alaimo • Oct. 4, 2018

16% of consumers to use smartphones for holiday shopping

A new PwC study shows how a shift in buying habits will particularly benefit Instagram, Pinterest and Snapchat, who have boosted their mobile commerce tools in the past year.

By Robert Williams • Oct. 3, 2018

Apparel group wants some Amazon sites listed as 'notorious' counterfeit markets

The e-commerce giant faces criticism again as sales of counterfeit products continue to be a problem across the entire global sector of online marketplaces.

By Dan O'Shea • Updated Oct. 3, 2018

One Door connects legacy planograms to cloud data

There's a missing link in the planning process for brick-and-mortar stores that the software company is trying to fill. 

By Dan Alaimo • Oct. 3, 2018

Lowe’s will test sharing transactional data with Pinterest

The goal is to better map the customer journey and deliver more relevant content, an executive said at Advertising Week New York on Monday.

By Natalie Black (Koltun) • Oct. 2, 2018

Smart checkouts will process $45B in transactions by 2023, study says

But it could take until 2021 before at least 2,000 stores have smart checkout technology implemented, according to Juniper Research.

By Dan O'Shea • Oct. 2, 2018

Fraud attacks on retailers rose 13% in 2017

E-commerce and growing fraudster sophistication are driving increased attacks, according to the Forter Fraud Attack Index report.

By Dan Alaimo • Oct. 2, 2018

Will AR bring joy to holiday marketing?

The immersive tech is likely to play a more prominent role this holiday season across advertising, mobile shopping and even in stores.

By Dianna Christe • Oct. 1, 2018

Walmart files patent for stress-tracking cart handle

The retail giant is looking to track stress and health levels of customers in their stores.

By Dan Alaimo • Oct. 1, 2018

Nearly a quarter of households now have smart speakers

About four in 10 of those homes have two such devices, according to a recent Nielsen survey.

By Dan O'Shea • Sept. 30, 2018

Shein says data breach affected 6.4M customers

The fashion retailer is just the latest to discover stolen customer data in a cyberattack, as retail security incidents continue to be a problem.

By Dan O'Shea • Sept. 28, 2018

Amazon, Twitch add shopping, enhanced features to 'Thursday Night Football'

Viewers of the live-streamed games on Twitch can chat and buy NFL merchandise. 

By Robert Williams • Sept. 28, 2018

Study: Shopping habits can lead consumers to buy counterfeit shoes

Roughly 20% of consumers have bought fake footwear — and most were satisfied with its quality — according to a report from Red Points.

By Dan Alaimo • Sept. 28, 2018

Amazon locks in Alexa home integration with Plant Prefab investment

The e-commerce giant contributed an undisclosed amount to the home builder's $6.7 million Series A funding round.

By Dan O'Shea • Sept. 27, 2018