Not your father's POS: What 2019 will bring to payments and mobility

From "payments anywhere" to mobile receipt printing, retailers are embracing new formats that enable a better customer experience, writes Brad Fick, president, Direct Source. 

By Brad Fick • Sept. 27, 2018

Study: 47% of consumers prefer email messages from retailers

Email remains a dominant force in digital marketing, but retailers have their work cut out for them.

By Dan Alaimo • Sept. 27, 2018

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Fashion measuring app debuts for iOS

MySizeID aims to give customers the right fit, and reduce returns for retailers, by syncing a shopper's measurements with brand-specific sizes.

By Dan Alaimo • Sept. 26, 2018

Walgreens to sell Boots beauty products on Alibaba's Tmall

Not long after investing in a large operator of pharmacies in China, the company is beefing up its e-commerce presence in the country.

By Dan O'Shea • Sept. 26, 2018

AT&T set to open retail store, cafe hybrid

The Lounge will feature AT&T products, as well as coffee, and comes just a few days after the company announced plans to open 1,000 new retail stores.

By Dan O'Shea • Sept. 25, 2018

Survey: 80% of shoppers plan to spend at least as much as last year on holidays

Mobile is likely to dominate the 2018 holiday retail season, as consumers spend more time on devices than watching TV. 

By Erica Sweeney • Sept. 25, 2018

FabFitFun debuts Facebook video programming

The launch coincides with the subscription box service's new fall box, and future content will be pegged to seasonal sales.

By Dan Alaimo • Sept. 25, 2018

Snapchat links with Amazon on visual search function

If successful, the new feature could help generate much sought after m-commerce revenue for parent company Snap.

By Chris Kelly • Sept. 24, 2018

Zebra unveils new in-store mobile scanner for retailers

In the latest move in the industry's race toward frictionless checkout, Zebra Technologies has introduced a new in-store mobile device. 

By Dan O'Shea • Sept. 24, 2018

Amazon Go stores threaten the economy, UFCW chief says

Millions of Americans will lose jobs as cashierless stores catch on, warns Marc Perrone, United Food and Commercial Workers International Union president.

By Daphne Howland • Sept. 24, 2018

Top retailers focus more on data

On average, retailers and brands reporting at least a 10% revenue bump in their latest fiscal year focus on data twice as much as "underperformers," according to Deloitte Digital.

By Daphne Howland • Sept. 24, 2018

Many shoppers would use AI tech if it saves time and money

Artificial intelligence is a hot-button technology issue, but consumers are pragmatic about its potential, a recent Gartner survey found.

By Dan Alaimo • Sept. 24, 2018

Cosmo teams with Macy’s, Juicy Couture on print-to-mobile shoppable AR ad

Readers can scan a QR code in the print magazine to virtually sample and purchase makeup.

By Robert Williams • Sept. 21, 2018

Connekt joins with Sony for TV-enabled commerce

The reality of shopping directly on TVs is hastened by a deal between Connekt and Sony.

By Dan Alaimo • Sept. 21, 2018

Study: Less than 20% of people have made purchases on social media

Security and privacy concerns bar many consumers from trusting social commerce, even though 80% are familiar with the technology.

By Robert Williams • Sept. 21, 2018

From DTC to IRL: Why Dirty Lemon is taking the retail plunge

The Instagram darling has thrived online, but CEO Zak Normandin believes the brand’s new cashierless "Drug Store" will yield stronger customer relationships — and better shopper data.

By Emma Liem Beckett • Sept. 20, 2018

Amazon unveils new Echo devices, Alexa features

The company rolled out 15 new Alexa-enabled products Thursday, including microwaves, clocks, amplifiers and car gadgets, among other devices.

By Dan O'Shea • Sept. 20, 2018

Amazon Scout gamifies shopping recommendations

The personalization service is currently limited to furniture, home decor and women's shoes, though the company promises "more categories coming soon."

By Dan O'Shea • Sept. 20, 2018

Bloomberg: Amazon reportedly mulling 3K Amazon Go stores by 2021

Up to 10 of the cashierless convenience stores could open this year, and 50 may be slated for 2019, sources told Bloomberg.

By Dan O'Shea • Sept. 20, 2018

CommerceHub debuts last-mile delivery solution for big ticket items

Active Delivery Management is expected to streamline last-mile delivery of large merchandise for the supply chain platform and its retailer clients.

By Dan Alaimo • Sept. 20, 2018

4 Walmart execs to join e-commerce acquisition Flipkart

India is the hottest country in retail and Walmart doesn't want to be left behind. It is installing new leaders months after it bought the e-commerce marketplace.

By Dan Alaimo • Sept. 19, 2018

Victoria’s Secret’s Pink revamps loyalty with mobile app

The app's redesign includes links to Campus Rep brand ambassadors, first looks at new products, games and member-only shopping events.

By Natalie Black (Koltun) • Sept. 19, 2018

Amazon reportedly plotting 8 new Alexa devices this year

New voice assistant-enabled devices could be unveiled before the month is over, CNBC reports.

By Dan O'Shea • Sept. 18, 2018

Shopify brings AR features to mobile commerce platform

More small businesses can now offer immersive experiences for shoppers to closely inspect products before buying.

By Robert Williams • Sept. 18, 2018

Chicago Amazon Go store becomes first outside Seattle

The e-commerce giant takes the cashierless concept beyond its home turf. 

By Dan O'Shea • Sept. 18, 2018