No free returns? More than half of shoppers won't buy

Retailers need to step up their payments options, returns experience and product descriptions, according to a report by payments company Klarna.

By Tatiana Walk-Morris • April 23, 2019

Decathlon trades registers for iPhones at new store

The sports retailer is opening its first full-scale store in California and will bypass traditional checkout for NewStore's mobile POS.

By Lisa Rowan • April 22, 2019

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Adidas, Donald Glover drop short films for new shoe deal

The actor also used Apple's AirDrop feature to give away pairs of the new sneakers to Coachella attendees.

By Robert Williams • April 22, 2019

55% of US mobile users can’t live without cash

While cashless payments promise security and convenience, many businesses are reluctant because of higher costs and some lack of consumer interest, according to a recent study.

By Robert Williams • April 22, 2019

Facebook is building a voice assistant

The new technology will work with the company's AR/VR products including Portal smart displays and Oculus headsets.

By Robert Williams • April 18, 2019

Dote launches live shopping app parties

The new feature allows creators to broadcast to followers while shopping on the app.

By Lisa Rowan • April 18, 2019

Shutterstock brings AR shopping to life in updated iOS app

The virtual imaging feature targets retailers and restaurant owners who use the company's photos for interior decorating.

By Robert Williams • April 17, 2019

Best Buy, Target jump into at-home medical device market

The partnerships give both medical device companies an opportunity to reach a broader audience through mass merchant retailers, and tightens the relationship between healthcare and retail.

By Daphne Howland • April 17, 2019

As supply chains get tech savvy, is cybersecurity keeping pace?

With interconnected supply chains, a hack on one supplier can jeopardize an entire business.

By Deborah Abrams Kaplan • April 17, 2019

Smart speakers to top tablet use by 2021, forecast says

Category stalwarts like Google Home, Amazon's Echo and Apple's HomePod will lead the charge, according to research firm Canalys.

By Robert Williams • April 17, 2019

Can chatbots charm consumers?

Years after the technology looked like the next big thing in customer engagement, retailers and brands still need to be careful how it is employed.

By Dan O'Shea • April 17, 2019

Study: Mobile games better for brand safety than social media

They're also more effective at driving purchases, with 25% of respondents saying they bought a product after seeing an in-game ad.

By Robert Williams • April 16, 2019

Salesfloor enables consumers to shop stylists’ Instagram posts

Neiman Marcus has already integrated the mobile app's latest feature, SocialShop, to better connect with customers.

By Lisa Rowan • April 16, 2019

A majority of retailers struggle with inventory forecasting

A survey by Wakefield Research and Bossa Nova Robotics found 87% of respondents believe inaccurate inventory contributes more to revenue loss than theft.

By Matt Leonard • April 15, 2019

YSL journeys to Coachella with ‘beauty station’ pop-up

Along a highway near the festival, the activation includes virtual product sampling, lipstick customization, makeup tutorials and influencer content.

By Laura Klepacki • April 15, 2019

Target enters the shoppable recipe game with Cooklist

The pilot program in Dallas will allow shoppers to order ingredients for same-day delivery via Shipt.

By Jennifer Sweeney • April 15, 2019

Amazon buys robotics company Canvas Technology

The company specializes in autonomous carts and represents one of several deals focused on automating various aspects of e-commerce fulfillment.

By Matt Leonard • April 15, 2019

Puma’s latest sneakers come to life in AR app

Scanning the limited-edition sneakers unlocks photo and video filters, games and special effects that users can share on social media.

By Robert Williams • April 12, 2019

Walmart to acquire ad-tech startup Polymorph

The big box chain hopes to help brands connect with consumers in more cutting-edge ways as it tries to keep up with Amazon's quickly growing ad business.

By Chantal Tode • April 12, 2019

Walmart adds nearly 4K robots to stores

More retailers are adding machines to their workforces as automation gains traction.

By Caroline Jansen • April 10, 2019

Ikea, Sonos unveil 1st products in collaboration

The collection, which will be available beginning in August, further adds to the furniture retailer's tech offerings.

By Caroline Jansen • April 9, 2019

Bose brings audio AR shades and festival content to Coachella

Through the festival's core app, users can unlock exclusive content and hear concert lineups and updates.

By Robert Williams • April 9, 2019

Gen Z favors Vans, Lululemon and Amazon

American teens spend some $77 billion annually and many care about social issues, making them a powerful consumer group, per a Piper Jaffray survey.

By Daphne Howland • April 9, 2019

WhatsApp Business rolls out for iOS

An Android version of the app debuted last year and is currently used by more than five million businesses worldwide.

By Kaarin Moore • April 8, 2019

Report: Amazon readies Alexa-powered earbuds

The e-commerce giant seeks to rival Apple's popular AirPods with its own voice-enabled wearables.

By Robert Williams • April 8, 2019