Sam’s Club launches Q&A app for associates

Employees can use the new tech to obtain information about product availability and staff schedules.

By Lisa Rowan • July 1, 2019

Sally Beauty launches app to showcase loyalty rewards

The app's official launch comes as Amazon announced plans to enter the market for professional beauty products.

By Robert Williams • June 28, 2019

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Lowe's announces new Charlotte tech center, up to 2K hires

With the tech hub and additional employees, the home improvement retailer wants to update its tech to improve customer experience.

By Tatiana Walk-Morris • June 28, 2019

Alibaba launches English-language site to lure brands

The portal is poised to open up the Chinese market as the trade war drags on.

By Tatiana Walk-Morris • June 27, 2019

Instagram to place ads within Explore

Analysts forecast the new advertising inventory could generate $1.2 billion in revenue for the platform by 2021.

By Robert Williams • June 27, 2019

Apple expands Business Chat to Shopify’s online stores

Shopify is offering the service to more than 800,000 merchants that use its platform to run their online shops. 

By Robert Williams • June 27, 2019

Walmart Labs builds out its candidate pipeline with 'returnships'

The retailer is looking to expand its tech talent pool.

By Ryan Golden • June 27, 2019

‘Toy Story 4’ comes to life in AR on Walmart-exclusive party supplies

Characters from the film appear on a mobile screen when kids scan special party supplies with AliveLab's Mardles app.

By Robert Williams • June 26, 2019

Betting on a Prime Day outage, eBay announces 'Crash Sale'

The sales event is the online marketplace's latest attempt to take market share away from Amazon.

By Tatiana Walk-Morris • June 26, 2019

Who benefits from an Apple, Best Buy partnership?

The technology company last week announced that its authorized repair services will now be available at the retailer's nearly 1,000 U.S. locations.

By Caroline Jansen • June 26, 2019

'Harry Potter: Wizards Unite' players encouraged to visit Simon malls

In an effort to boost traffic, the property group — along with AT&T and Cricket Wireless — will host sponsored game spots to entice guests to linger.

By Lisa Rowan • June 25, 2019

Louis Vuitton, Bulgari lead luxury push on China’s WeChat

Seventy percent of high-end fashion brands have adopted the social app's mini programs, up from 40% last year, Gartner L2 found.

By Robert Williams • June 25, 2019

Samsung introduces 3 new smart home products

A security camera, smart plug and smart light bulb add to the company's internet-connected device offerings.

By Tatiana Walk-Morris • June 25, 2019

7-Eleven adds location-based delivery option

The convenience store's latest in-app feature lets consumers order cosmetics, snacks and other items from a public place like a park.

By Julie Littman • June 24, 2019

Google Pay expands PayPal integration

A company blog post said the move allows customers to "enjoy fewer steps at checkout, which often leads to higher conversion rates."

By Lisa Rowan • June 24, 2019

Uniqlo launches TikTok’s 1st multimarket brand campaign

Participants that post videos of themselves wearing the retailer's clothing could appear on store screens and on social media.

By Robert Williams • June 24, 2019

EBay rolls out AI-based personalization features

The e-commerce company is using machine learning to further support individual shopping patterns.

By Tatiana Walk-Morris • June 21, 2019

Neiman Marcus rolls out Alipay

The retailer is the latest to partner with the mobile payments company to draw in international customers.

By Tatiana Walk-Morris • June 20, 2019

Shopify launches fulfillment network

The latest development from the commerce platform solves third-party logistics headaches but it's unclear what it means for Amazon.

By Daphne Howland • June 20, 2019

Hollister taps Twitch, gaming influencers for experiential event

The teen retailer will host in-store programs to connect with a new generation of gaming fans around a "Crash Bandicoot" relaunch.

By Robert Williams • June 20, 2019

MAC Cosmetics tries on YouTube’s newest AR ad formats

In a test earlier this year, 30% of viewers virtually sampled lipstick in the platform's app, which has a "Shop" button to drive direct purchases.

By Robert Williams • June 19, 2019

Outdoor Voices rolls out new tech

The fulfillment, inventory and payment upgrades come after the company has opened stores and raised $34 million in funding.

By Tatiana Walk-Morris • June 19, 2019

Banana Republic embraces waterless denim dyeing

Gap Inc.'s upscale apparel brand joins Wrangler in using a new foam process that took a decade to develop.

By Daphne Howland • June 19, 2019

Amazon takes down Spark discovery platform

The retailer will encourage users to save items on #FoundItOnAmazon instead.

By Lisa Rowan • June 18, 2019

Walmart expands wireless experts to 3K stores

To make it easier for customers to upgrade their cellphones, the big-box retailer will add wireless experts to an additional 600 stores.

By Tatiana Walk-Morris • June 18, 2019