Operations: Page


  • A child picking apples from a tree
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    Permission granted by The Sill
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    The Sill closes its final store, shifts back to online-only business

    The DTC plant company said that shuttering its brick-and-mortar locations was the best way to support product expansion and maximize customer reach.

    By Howard Ruben • Oct. 7, 2024
  • A delivery truck with the Aaron's logo and a cartoon dog is shown in a parking lot amogst other vehicles.
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    The image by Dwight Burdette is licensed under CC BY 3.0
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    The Aaron’s Company goes private in $504M deal

    Fintech company IQVentures acquired the lease-to-own retailer, which has seen revenue fall over the past year.

    By Nate Delesline III • Oct. 7, 2024
  • Trendline

    Inside retail supply chains

    Companies look to trim expenses and streamline operations during a crutial year for supply chain management. 

    By Retail Dive staff
  • Business executive breaks pencil after error.
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    Getty Images
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    After more than 3 decades, NRF won’t publish its annual shrink report this year

    The National Retail Federation’s surveys on inventory lost to crime, errors and more have provided statistics on an issue in focus for retailers.

    By • Oct. 7, 2024
  • Exterior of Whole Foods small-format Daily Shop on a NYC street
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    Peyton Bigora/Retail Dive
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    Why Whole Foods’ Daily Shops won’t feature Just Walk Out tech

    Display movement is “very restricted” when the tech is in use, a Whole Foods executive said during a store tour of the new format.

    By Peyton Bigora • Oct. 7, 2024
  • Blurry cars drive by a Macy's store entrance.
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    Daphne Howland/Retail Dive
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    Another rough year for department stores

    The segment is undergoing a quiet shakeup in 2024, with major players pursuing varying degrees of change to their operations.

    By • Oct. 7, 2024
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    Permission granted by Sezzle
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    Sponsored by Sezzle

    4 retailer must-haves for a successful 2024 holiday season

    Expect a more competitive holiday shopping season as discerning buyers will shop in a limited timeframe.

    Oct. 7, 2024
  • Graphic images of products and pricing
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    Permission granted by Feedonomics
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    Sponsored by Feedonomics

    Expanding your Feedprint is the key to unlocking ecommerce revenue

    Learn what enables businesses to reach their growth potential.

    Oct. 7, 2024
  • Phone checkout screen
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    Permission granted by Adyen
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    Sponsored by Adyen

    How Hugo Boss, Prada provide bespoke service with payments

    These retailers have focused on innovative ways to create tailored services that align with their overall luxury shopping experience.

    Oct. 7, 2024
  • A black shirt labeled Armani is counterfeit as evidenced by the misspelling of the brand name on the tag.
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    "A counterfeit Giorgio Armani t-shirt" by Max Ronnersjö is licensed under CC BY 3.0 / Edited by Nate Delesline/Retail Dive
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    AAFA pushes again for Facebook, Instagram to join the notorious markets list

    One association member said Meta’s social platforms “pose the most significant threat” to its IP and brand integrity of any global platform.

    By Nate Delesline III • Oct. 4, 2024
  • Belk storefront.
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    Kaarin Vembar/Retail Dive
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    Column

    The Weekly Closeout: Belk unveils fresh board of directors and Finish Line to disappear

    The regional department store has a new board while the athletics brand’s stores are being rebannered as JD locations. 

    By Retail Dive Staff • Oct. 4, 2024
  • Person holding a mobile phone with the Poshmark website pulled up.
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    Courtesy of Poshmark
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    Poshmark slashes seller fees

    The move comes a few months after rival resale marketplace Mercari cut fees entirely, eliminating a major source of seller frustration.

    By • Oct. 4, 2024
  • Dockworkers strike outside of the Port of Newark in Elizabeth, New Jersey.
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    Spencer Platt via Getty Images
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    ILA port strike ends through tentative deal

    The agreement, which extends the parties’ master contract, comes three days after the strike disrupted East and Gulf Coast ports.

    By Alejandra Carranza • Oct. 4, 2024
  • An Amazon worker places a delivery on a residential porch
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    Permission granted by Amazon
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    Amazon wants to hire 250K for the holidays again

    For the second consecutive year, the company is planning a major round of hiring to sustain its operations during retail's busiest quarter.

    By Nate Delesline III • Oct. 3, 2024
  • A red Levi's tab sign against a bright blue sky.
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    Daphne Howland/Retail Dive
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    As Levi’s pivots to DTC, Dockers may be sold

    CEO Michelle Gass said the khakis business “has underperformed for some time” and the company wants to focus on its denim and Beyond Yoga brands.

    By • Oct. 3, 2024
  • Journeys store front
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    "Journeys" by Bentley Mall is licensed under CC BY 1.0 / Edited by https://commons.wikimedia.org/w/index.php?title=User:BentleyMall&action=edit&redlink=1/Retail Dive
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    Genesco taps Tupperware vet as CFO

    Sandra Harris will oversee the company’s accounting, financial planning and analysis, investor relations, treasury, procurement and tax functions.

    By Howard Ruben • Oct. 3, 2024
  • Outdoor clothing on display racks inside a store
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    Courtesy of The North Face
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    The North Face expands secondhand program

    The brand’s Renewed program now allows customers to return used items online and in stores in exchange for credit.

    By Lara Ewen • Oct. 3, 2024
  • Blue, red and purple store sign saying Patagonia
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    Michael M. Santiago / Staff via Getty Images
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    Patagonia lays off 41 following corporate restructuring

    CEO Ryan Gellert said “some parts of our company need to be shaped differently” to position the business for the future.

    By Nate Delesline III • Oct. 2, 2024
  • A black-and-white closeup portrait of a person with short hair wearing a dark shirt.
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    Courtesy of Everlane
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    Fear of God, Pacsun veteran to lead Everlane

    Alfred Chang will take over as chief executive nearly a year after Andrea O’Donnell left the post to join footwear retailer Designer Brands.

    By • Oct. 2, 2024
  • A Nike storefront at The Grove shopping center in Los Angeles, California.
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    Cara Salpini/Retail Dive
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    Nike CFO notes that ‘a comeback at this scale takes time’ as revenue falls 10%

    With a new CEO set to take over, the sportswear giant pulled its guidance for the year and stressed the actions it’s already taking to reset the business.

    By • Oct. 2, 2024
  • Martha Stewart holds a football in a baking dish in a JCPenney ad
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    Courtesy of JCPenney
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    J.C. Penney names consulting chief marketing officer to bolster turnaround plan

    Veteran marketer Marisa Thalberg describes the 122-year-old retailer as “ripe for brand reinvigoration.”

    By Peter Adams • Oct. 2, 2024
  • Estée Lauder shuffles North America leadership

    Group President Mark Loomis will retire, with Tara Simon and Amber English succeeding him in the region as president and president of digital and online, respectively.

    By Howard Ruben • Oct. 2, 2024
  • A photo of a gas station and convenience store. Both the fuel canopy and store read "Circle K."
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    Permission granted by Circle K
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    Circle K adds e-commerce tools to 800 franchised stores

    Lula Commerce also named a new president and chief revenue officer as demand for c-store delivery grows.

    By Jessica Loder • Oct. 2, 2024
  • Glossier CEO Kyle Leahy speaking during the National Retail Federation's Big Show in January 2024.
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    Courtesy of The National Retail Federation
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    Top retail conferences in 2025

    Topics this year include AI, consumer trends and brand loyalty.

    By Retail Dive Staff • Updated Jan. 24, 2025
  • The brand name PetSmart, written as one word, with "pet" in red and "smart" in blue, is the banner on the outside of a store with a white clapboard entrance.
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    Daphne Howland/Retail Dive
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    PetSmart CEO steps down to lead Signet Jewelers

    J.K. Symancyk left the pet retailer on Monday, and was announced as the chief executive of Signet on Tuesday.

    By Nate Delesline III • Oct. 1, 2024
  • Shot of CVS Pharmacy logo
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    Mario Tama via Getty Images
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    CVS to lay off 2,900 employees amid reports of strategic review

    CVS is cutting 1% of its workforce as the healthcare behemoth pursues a massive cost-cutting plan — including a potential breakup of its businesses, according to reports.

    By Rebecca Pifer Parduhn • Oct. 1, 2024