Nordstrom picks Infor cloud POS to improve inventory awareness

Nordstrom is deploying a cloud-based Point-of-Sale from Infor to help improve customer engagement with inventory awareness and management across the cloud.

By Dan O'Shea • March 21, 2017

Study: Consumer adoption of major mobile payment apps stalls

A new study from PYMNTS and InfoScout warns that consumers who have the apps aren't using them when presented with the option.

By Dan O'Shea • March 19, 2017

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Visa may see bright future in pay-by-sunglasses concept

The prototype Ray-Bans integrate a payment-enabled chip to allow users to pay by tapping the eyewear on a Visa near-field communications payment terminal.

By Dan O'Shea • March 14, 2017

Survey: Consumers want more integration between in-store, mobile capabilities

About 43% of consumers are receptive to personalized prices based on their shopping patterns, and 39% would visit a mall or shopping center more often if they received alerts about products they are interested in purchasing.

By Dan O'Shea • March 13, 2017

JPMorgan Chase acquiring CurrentC developer MCX

MCX's myriad delays and hiccups left plenty of room for Apple Pay, Google Wallet and Samsung Pay to dominate and define the mobile payment space.

By Daphne Howland • March 13, 2017

Study: 70% of retailers planning IoT investments

By 2021, nearly 80% of retailers will be able to customize in-store experiences by leveraging location technology that tells them when specific customers are in their brick-and-mortar sites.

By Dan O'Shea • March 9, 2017

Starbucks' successful mobile ordering is causing in-store traffic jams

CEO Howard Schultz admitted the company's stores are getting congested with customers who have ordered and paid ahead of time via mobile.

By Dan O'Shea • Feb. 28, 2017

Mastercard, Oracle team up on digital payments for stores, e-commerce

The partnership aims to provide retailers with a unified approach to in-store and online payments, starting with a Qkr! and Masterpass mobile app.

By Dan O'Shea • Feb. 27, 2017

Survey: Digital transformation 2017's top priority for many retailers

Just over 50% of respondents have either not defined or not started implementing a digital transformation strategy, though progress varies by region.

By Dan O'Shea • Feb. 23, 2017

Alibaba, offline giant Bailian team up on far-reaching retail tech initiative

The companies will leverage big data capabilities to boost integration between offline stores, merchandise, logistics and payment tools to improve efficiency and enhance consumer experience.

By Dan O'Shea • Feb. 20, 2017

IBM, Visa partner to embed payment capabilities into Watson-enabled IoT devices

More than 6,000 companies with Watson-driven Internet of Things architectures can integrate payments across product lines using Visa Token Service technology.

By Dan O'Shea • Feb. 20, 2017

Rise of the learning machines: How AI is becoming the newest weapon in the fraud fight

While artificial intelligence is synonymous with customer interaction tools like chatbots and Amazon’s Alexa, it also can wage battle against payment and transaction fraud — both in stores and online.

By Dan O'Shea • Feb. 13, 2017

Square rolls out retailer-focused POS platform, toolbox

Square for Retail features a point-of-sale app with a search-based interface for faster checkout, as well as a smart customer directory, real-time inventory management tools and other features.

By Dan O'Shea • Feb. 8, 2017

Amazon Payments users hit 33M, transactions nearly double

Customers in more than 170 countries used the payment processing platform in 2016, with transaction volume peaking on Cyber Monday.

By Dan O'Shea • Feb. 7, 2017

Google ends pilot of Hands Free payment app

Hands Free relies on WiFi, Bluetooth and location services to help connect users to participating retailers, letting them complete purchases just by saying the phrase "I'll pay with Google."

By Dan O'Shea • Feb. 2, 2017

Target readying in-store mobile payment services

Chief Information and Digital Officer Michael McNamara suggested payment features would be added to Target's popular Cartwheel app.

By Daphne Howland • Jan. 25, 2017

5 technologies reshaping retail in 2017

Robotics and drone delivery are just two of the innovations poised to wield greater influence on retail operations this year.

By Dan O'Shea • Jan. 19, 2017

Equinox embeds support for Android Pay into all terminals

The terminal provider also claimed to be first to bring the latest version of the Google-backed payment solution to all its product lines, including the L5300 multi-lane terminals used by drugstore chain Walgreens.

By Dan O'Shea • Jan. 18, 2017

Verifone, FIS team to let consumers pay for purchases with rewards points

When shoppers present a loyalty-linked card payment on a Verifone device, it will prompt them if enough points are available to pay for items.   

By Dan O'Shea • Jan. 12, 2017

Wal-Mart tries Scan and Go again to bypass checkout lines

The relaunched smartphone app only works at the mega-retailer's Rogers, AR location, but could revolutionize the way people shop across all of its stores.

By Keith Loria • Jan. 12, 2017

PayPal taps into Discover's tokenization, Cashback Bonus program

The new agreement allows Discover cardholders to use their Cashback Bonus at PayPal's online and mobile merchant partners.

By Dan O'Shea • Jan. 11, 2017

Diebold Nixdorf unveils small-footprint self-checkout system

The Extreme Self-Checkout Concept is less than 10 inches wide, supports cash card and contactless payments, and integrates an EMV chip reader to help mitigate card fraud.

By Dan O'Shea • Jan. 9, 2017

How Amazon Go will transform the grocery experience

The online behemoth's register-free store disrupts the landscape, but does more convenience take away from what food shopping has always been?

By Keith Loria • Jan. 9, 2017

MasterCard, Visa team up on tokenization

Digitizing or tokenizing card credentials is an important step to enabling payments on a massive scale through connected devices, wearables and the billions of machines that will make up the Internet of Things.

By Dan O'Shea • Dec. 15, 2016

PayPal aligns with Citigroup, FIS in bid to grow in-store mobile payment opportunities

While PayPal has been a major online player and has expanded into mobile in general, it historically lacked the relationships to make it a payment force in stores.

By Dan O'Shea • Dec. 15, 2016