5 tech trends that transformed retail in 2016

Artificial intelligence and related breakthroughs steered retailers toward more effective customer engagement, while virtual reality and augmented reality redefined how shoppers experience the world.

By Dan O'Shea • Dec. 15, 2016

How Amazon Go will revolutionize retail convenience

Eight retail experts share their perspectives on Amazon’s checkout-free grocery store and what it means for the future of brick and mortar.

By Jason Ankeny • Dec. 13, 2016

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Panasonic unveils automated store checkout machine

The smart shopping basket detects merchandise placed in it, calculates the bill with each item added and empties the contents into a plastic bag.

By Dan O'Shea • Dec. 12, 2016

MasterCard, Wells Fargo team on service for merchants to send money to customers

Merchants can leverage the global personal payments platform to send customer rebates, e-marketplace payouts, shared economy payouts to sellers and more.

By Dan O'Shea • Dec. 6, 2016

Visa to acquire payment authenticator CardinalCommerce

The deal will enable Visa to expand Cardinal’s products and services globally and to boost fraud protection as digital payments expand to additional channels.

By Daphne Howland • Dec. 2, 2016

MasterCard, Verifone team to offer instant financing at point of sale

Mastercard Installments, built on the open, cloud-based Verifone Commerce Platform, allows shoppers to activate an installment payment plan while at checkout.

By Dan O'Shea • Dec. 1, 2016

Shopping via mobile popular on Black Friday, paying by mobile definitely wasn't

Mobile payments were used for only 0.6% of in-store purchases nationwide, according to data from payments firm Cayan.

By Dan O'Shea • Nov. 29, 2016

Forecast: Mobile payments to reach $314B by 2020, boosted by broad retail acceptance

Average annual spending per user employing proximity mobile payments is expected to increase from $721 this year to more than $1,230 next year, exceeding $4,133 by 2020, a new report suggests.

By Dan O'Shea • Nov. 27, 2016

Stripe raises more funding to pursue acquisitions, expansion

The startup surpasses a $9 billion valuation as it continues to chase PayPal, Square and other merchant payment platforms.

By Dan O'Shea • Nov. 27, 2016

Chase Pay ready for download, comes to Best Buy, Starbucks

Support for the mobile payment application is slated to expand to retailers including ShopRite, The Fresh Grocer, Shell, Phillips 66 and Conoco.

By Dan O'Shea • Nov. 21, 2016

Samsung rolls out rewards program to Samsung Pay users

Enrollees earn points that may be redeemed for retailer gift cards, prepaid Samsung Rewards Visa gift cards, Samsung products and more.

By Dan O'Shea • Nov. 14, 2016

Sears, Activehours team to give Shop Your Way members, store associates paycheck advances

The mobile paycheck advance application allows rewards members and Sears and Kmart staffers to purchase products and services right when they need them.

By Dan O'Shea • Nov. 14, 2016

Citibank latest to unveil digital wallet with Citi Pay

Citi will launch online, in-app and in-store tap-and-pay capabilities in the U.S. in early 2017, with other markets to follow.

By Dan O'Shea • Nov. 13, 2016

Wal-Mart in talks to expand mobile wallet options

Comments from Wal-Mart exec Daniel Eckert are fueling speculation the retail giant could accept any or even all of the three major mobile wallets — Apple Pay, Android Pay and Samsung Pay.

By Daphne Howland • Nov. 8, 2016

Stripe looks to pump up payment ecosystem with new apps directory

The online payments platform is spotlighting about 300 different applications supporting a variety of merchant services and functions.

By Dan O'Shea • Nov. 7, 2016

Wal-Mart will accept Chase Pay online, in stores

The announcement comes as little surprise considering that Chase Pay has become the de facto replacement for CurrentC, the failed mobile payment app that was under development by a Wal-Mart-led consortium of retailers.

By Daphne Howland • Nov. 4, 2016

Primark finds payment card skimmers at US stores

Devices for stealing payment card data were illegally placed on "a limited number of card payment machines" in two of the retailer's Pennsylvania locations.

By Dan O'Shea • Oct. 31, 2016

Samsung Pay gains in-app payments, instant coupons

Samsung Pay users can now complete transactions through MasterCard's Masterpass digital wallet.

By Dan O'Shea • Oct. 26, 2016

PayPal adds new payment features through Facebook Messenger

The payments company will make it easier for consumers to link their PayPal accounts to the social networking giant's services.  

By Dan O'Shea • Oct. 24, 2016

Google teams with Visa, MasterCard to expand Android Pay checkout

Starting next year, Android Pay will be available at online merchants that already accept Visa Checkout and Masterpass digital wallet platforms.

By Dan O'Shea • Oct. 24, 2016

PayPal calms investor fears with positive third quarter earnings

The relief comes not just in the form of earnings numbers and improved future guidance, but also from its growth in users and mobile and global payment transactions.

By Daphne Howland • Oct. 21, 2016

Stripe strikes back at rising e-commerce fraud with AI monitoring

With EMV chip card and terminal protections starting to reduce in-store payment fraud, the retail sector's attention is turning toward the growing issue of e-commerce fraud.

By Dan O'Shea • Oct. 20, 2016

CVS rolls out mobile payments to Pharmacy app nationwide

The company is going all-in on its app after piloting the feature for just two months earlier this year in the New York City metro area.

By Dan O'Shea • Oct. 19, 2016

Vera Bradley suffers hack of in-store payment systems

The women's accessories retailer revealed that customer payment cards used at its brick-and-mortar locations this summer may have been compromised.

By Dan O'Shea • Oct. 12, 2016

Alibaba's Ant aims to let virtual reality users pay with a nod

VR Pay users can enter password text through head movements, touch or simply staring at a point on virtual display.

By Dan O'Shea • Oct. 12, 2016