Millennial, Gen Z shoppers lead contactless payment adoption

However, while 84% of businesses accept debit or credit card EMV contactless payment options, only 37% of consumers are aware of the technology.

By Tatiana Walk-Morris • Jan. 17, 2020

Shoppers want to use mobile payment in stores

Mobile wallet adoption is on the rise, but U.S. retailers have been slower to adopt the technology than companies in other parts of the world, a study found.

By Krishna Thakker • Jan. 17, 2020

Explore the Trendline➔

How retailers are deploying in-store technology

Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

By Retail Dive staff

Visa, Mastercard hold fast to gas stations' chip-card deadline

Fuel retailers were given an extra five years to upgrade to EMV technology, but 70% of convenience store owners in a survey said they still haven't done so.

By Dan Ennis • Jan. 10, 2020

Amazon broadens in-car services with major Alexa expansion

The e-commerce giant is collaborating with carmakers, gas stations and tech firms to give drivers more voice-powered services.

By Robert Williams • Jan. 7, 2020

Sneakers, cosmetics among top US holiday purchases

A new report from Afterpay found that nearly 80% of seasonal shoppers used mobile devices — an increase of 12% from 2018. 

By Tatiana Walk-Morris • Jan. 6, 2020

Mastercard introduces mobile wallet gift card in the UK

The move, which comes in time for the holiday season, enables recipients to easily access and spend funds across dozens of retailers. 

By Tatiana Walk-Morris • Dec. 17, 2019

Banks eye a bigger helping of holiday retail point-of-sale pie

Citi, JPMorgan Chase and Mastercard have expanded their loan options this year to fend off upstarts and entice interest-averse buyers.

By Hillary Richard • Dec. 4, 2019

Over half of consumers plan to buy gifts via smartphone this year

Additionally, 41% of consumers have a better perception of brands that offer multiple payment options, according to a BillTrust study.

By Tatiana Walk-Morris • Nov. 25, 2019

PayPal buys rewards app Honey for $4B in e-commerce push

As the payment company's largest acquisition to date, the deal adds product discovery to its platforms and expands merchant services.

By Robert Williams • Nov. 22, 2019

Macy's suffers another data breach

The hack, which went undetected for about a week, comes at a particularly inopportune time for the department store.

By Daphne Howland • Nov. 20, 2019

Facebook debuts new payments system across its suite of apps

The launch of Facebook Pay comes just one month after the exodus of major companies from the Libra cryptocurrency project.

By Anna Hrushka • Nov. 13, 2019

More than half of consumers may go into credit card debt for the holidays

The attitude toward holiday credit card debt varies across each generation. 

By Tatiana Walk-Morris • Nov. 8, 2019

Consumer incentives insights, part 3: Winning customer loyalty

In today's era of unprecedented consumer choice, having a digital loyalty program may be the key to distinguishing yourself from the competition.

Nov. 4, 2019

ShopRunner to offer free, 2-day shipping through Apple Pay

The announcement comes as more retailers vie for consumers seeking faster delivery options.

By Tatiana Walk-Morris • Nov. 1, 2019

Walmart, Green Dot renew prepaid card deal, launch fintech accelerator

The new accelerator, TailFin Labs, will develop products, services and technology at the intersection of retail and consumer financial services. 

By Dan Ennis • Oct. 31, 2019

Venmo kicks off rewards program with offers at Target, Sephora

The move comes as the peer-to-peer payments platform prepares to launch a credit card next year.

By Tatiana Walk-Morris • Oct. 30, 2019

How the $160B gift card market can catch up to the modern age of retail

Retailers risk losing revenue and customers unless they upgrade the gift card experience, writes Loop Commerce CEO and co-founder Roy Erez.

By Roy Erez • Oct. 25, 2019

Apple Pay surpasses Starbucks as most popular mobile payment app

The number of people who use smartphones to make in-store payments will grow 9.1% this year to 64 million, eMarketer estimates.

By Robert Williams • Oct. 25, 2019

Affirm launches mobile app for payment installments

Half of the payment platform's users are millennials or Gen Z shoppers. 

By Tatiana Walk-Morris • Oct. 18, 2019

Venmo to roll out credit card through Synchrony next year

The deal gives the bank access to a quickly growing customer base outside the retail sphere, where a messy split with Walmart dealt Synchrony a blow.

By Dan Ennis • Oct. 18, 2019

Most Americans still have reservations on going cashless, survey finds

Although mobile payments might streamline retail operations, most Americans believe stores should be required to accept cash, according to the report. 

By Anna Hrushka • Oct. 15, 2019

Abercrombie & Fitch, Hollister launch Instagram Checkout

The in-app checkout feature adds to the retailer's growing slate of diverse payment methods.

By Lisa Rowan • Oct. 10, 2019

Lands' End launches branded credit card with customer perks

The apparel company is among the latest to introduce a credit card to boost consumer loyalty. 

By Tatiana Walk-Morris • Oct. 7, 2019

Stein Mart revamps loyalty program

In addition to doubling the number of points earned through its credit card, a pilot program is also in the works to expand rewards beyond cardholders.

By Lisa Rowan • Oct. 2, 2019

Each dollar of fraud costs retailers $3.13

Mid-to-large retailers offering mobile commerce services saw a spike in fraud volume in the last year, per a LexisNexis Risk Solutions study.

By Lisa Rowan • Oct. 1, 2019