6 e-commerce checkout pain points that are overlooked

Online shopping still isn’t as easy as it should be. Here’s what e-commerce retailers have yet to solve for.  

May 17, 2018

Most retailers say real-time payments will cut costs, cards

More than 75% of global retailers said "immediate" payment processing will reduce costs and eliminate payment cards, according to a study by ACI and Ovum.

By Dan Alaimo • May 15, 2018

Explore the Trendline➔

Gen Z and millennials

If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

By Retail Dive staff

How to reduce friction at checkout with alternative payments

The e-commerce journey isn’t just about getting shoppers to the payment page; it’s about engaging them in the entire process—across multiple channels—so that when they reach checkout, they’ll actually want to convert.

May 10, 2018

Macy's extends Star Rewards beyond store card holders

The department store retailer recently revamped its loyalty program and is now trying to expand its reach.

By Daphne Howland • May 10, 2018

Instagram tests in-app payment feature

Letting users buy products on the same platform on which they browse is the latest step in the app's push toward mobile commerce.

By Robert Williams • May 4, 2018

Samsung Pay adds image search to drive purchases

Bixby Shopping will now let users search for products via photo, and the company plans to add cash back rewards to the payment platform as well.

By Dan O'Shea • May 4, 2018

Report: Amazon will incentivize retailers to adopt payment system

The move, first reported by Bloomberg, fits into a broader strategy that demonstrates the e-commerce giant's commitment to boost use of Amazon Pay.

By Robert Williams • May 3, 2018

Digital wallet momentum stalls

After three years of being declared the next big thing in payments, digital wallets have shown little growth since their early adoption phase.

By Dan Alaimo • April 25, 2018

What retailers need to know about the future of payments

Payments — currencies, platforms, programs and systems — are ripe for change and, thanks to technology, at a tipping point. 

By Laura Heller • April 24, 2018

The future of payments will be fast, frictionless and convenient

Amazon Go may be the impetus, but a host of new technologies are about to change how shoppers pay for goods, writes Manolo Almagro, managing partner at Q Division.

By Manolo Almagro • April 23, 2018

What does the future of in-store payments look like?

Most major retailers are adopting scan-and-go options, but just walk out technology, facial recognition and personalization are all likely to guide the future of the tech.

By Corinne Ruff • April 23, 2018

China is paving the way for mobile payments in the US

As Alipay expands in North America, mobile payments players here have a lot to learn, and perhaps something to fear. 

By Dan O'Shea • April 23, 2018

Gen Z is about to kill cash

They love stores, they love experiences, they visit bank branches more often than Baby Boomers. So how likely are younger consumers to pay with their phones? Very, experts say. 

By Daphne Howland • April 23, 2018

Walmart files patents for expanded blockchain use

Two patents published last week would enable Walmart to use blockchain technology for behavior monitoring, in addition to vendor payments and digital shopping.

By Dan Alaimo • April 23, 2018

EMV payments in 2018: The state of the update

Less than three years after the EMV liability switch, and many retailers are still on the sidelines but already looking toward the next stage in the evolution of payments.

By Lara Ewen • April 23, 2018

Walmart arms Lawn & Garden staff with mobile POS

The retail giant is bringing another mobile tool to its in-store experience — a POS to help Lawn & Garden customers pay and exit more quickly.

By Dan O'Shea • April 20, 2018

Silicon Valley jeweler sees big growth from cryptocurrency

Stephen Silver Fine Jewelry now sees 20% of its sales coming from cryptocurrency payment processing, surpassing credit card purchase volume.

By Dan Alaimo • April 20, 2018

Amazon reportedly taking on Venmo in peer-to-peer payments

The Wall Street Journal suggests the move could be the e-commerce giant's next effort to enter the banking space.

By Dan O'Shea • April 9, 2018

2.1B consumers will use mobile payments by 2019

A new Juniper study estimates growth of 30% for mobile payments by next year as major players continue to jockey for market share.

By Dan O'Shea • April 4, 2018

Panera Bread’s 8-month long data breach affects millions

The event could impact up to 37 million customers signed up for online ordering. 

By Dan Alaimo • April 4, 2018

Forrester: Prepare for Amazon's banking invasion

As the e-commerce giant creeps closer to a potential banking offering, a new Forrester report suggests customer care should be top of mind.  

By Dan O'Shea • April 3, 2018

Hudson's Bay data breach among 'most damaging' in retail

The department store retailer's Saks and Lord & Taylor stores were hit with a massive security breach in their point-of-sale systems, adding to the company's ongoing woes.

By Dan O'Shea • April 2, 2018

Report: Amazon targeting Gen Z with checking accounts

The e-commerce company is turning to JP Morgan Chase and Capital One to help snag the youngest generation's banking business, according to Bloomberg.

By Daphne Howland • April 2, 2018

Newegg to take bitcoin in Canada

Since the electronics e-tailer started taking the digital currency in 2014, it has become a growing part of its transactions.

By Dan Alaimo • March 29, 2018

Walmart ditches Alipay for WeChat in Western China stores

The move intensifies competition between the top two mobile payment systems in China, Tencent and Alibaba.

By Dan O'Shea • March 28, 2018