How Amazon Go went from press release to a real live store

Machine learning, computer vision and people are the secret sauce making Amazon Go go, executives said during a keynote at Shoptalk Sunday. 

By Laura Heller • March 19, 2018

Starbucks launches 'Tryer' location to encourage new ideas

The company is already a tech pioneer when it comes to payments and ordering, and wants to encourage more experimentation.

By Daphne Howland • March 19, 2018

Explore the Trendline➔

Gen Z and millennials

If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

By Retail Dive staff

Meet Bread: Helping retailers reduce friction with POS financing

Despite the fast-paced growth in online retail sales, checkout conversions and cart abandonment are still huge problems for many retailers.

March 14, 2018

Amazon reportedly mulling small business credit card

Another report surfaces about Amazon's growing interest in financial offerings, this time about a potential store credit card for small businesses.

By Dan O'Shea • March 13, 2018

21% of US shoppers are using voice or chatbots for commerce

A recent study from Mastercard and Mercator shows a 60% acceptance of voice assistants and text-based chatbots for basic informational tasks.

By Dan Alaimo • March 8, 2018

Amazon could soon offer checking accounts

The e-commerce giant is in talks with JP Morgan Chase, among others, to create an Amazon-branded checking account, according to the Wall Street Journal.

By Dan O'Shea • March 6, 2018

Rakuten to launch 'borderless currency' Rakuten Coin

The company unveiled a blockchain-based cryptocurrency that will support global loyalty efforts and cross-border transactions.

By Dan Alaimo • March 5, 2018

Chinese tourists take mobile payments habits overseas

About 65% of Chinese tourists have used mobile payment platforms to pay while traveling abroad, and it may be time for merchants in other countries to take notice.

By Dan O'Shea • March 1, 2018

Lucky Brand to offer private label credit card

A great majority of U.S. consumers, including millennials, have store-branded cards in their wallets and say they're more likely to shop at that retailer because of it.

By Daphne Howland • Feb. 12, 2018

Alibaba pays $486M for 38% of Chinese big data firm

Competition is heating up in China's stalled retail market, so Alibaba bought into a retail data company hoping to jump start sales.

By Dan Alaimo • Feb. 9, 2018

81% of retailers will use unified commerce platforms by 2020

This marks a big increase from prior years as retailers step up efforts to create and support omnichannel operations.

By Dan Alaimo • Feb. 6, 2018

30 minutes with retail’s top executives

In this executive interview series, Retail Dive talks with industry thought leaders about everything from marketing strategy to in-store technology and the future of retail. 

By Retail Dive Staff • Updated April 21, 2022

Amazon Cash expands to Casey’s General Stores

The retailer partnered with Blackhawk Network to add the payment method to its 2,000 stores.

By Robert Williams • Jan. 30, 2018

Starbucks launches cashless store pilot

Last month, former CEO Howard Schultz predicted the company would soon be cashless, though he insisted real people would always brew and pour the coffee.

By Daphne Howland • Jan. 19, 2018

Online mall rings up cryptocurrencies

The Singapore-based MegaX is aiming to capture the hearts and wallets of millennial shoppers by allowing them to pay with Bitcoin and MGX.

By Dan O'Shea • Jan. 16, 2018

Retailers boost tech spending 3% as markets, operations grow

North American and global retail markets are expanding by trillions of dollars, and tech investment is rising with the growth.

By Dan O'Shea • Jan. 16, 2018

Retailers embracing in-store mobile, but still lack support

Store employees are increasingly being given mobile devices for in-store use, but they may not have all the apps and support needed to be successful, according to a new study. 

By Dan O'Shea • Jan. 15, 2018

App Annie: Shopping app use jumped 54% in 2017

App categories like shopping and media are growing rapidly as smartphones evolve to offer bigger, more vivid screens and frictionless mobile pay options.

By Robert Williams • Jan. 12, 2018

Forever 21 confirms POS breach captured customer card data

The incident, which was first discovered in November, compromised an unspecified amount of data and was due largely to device encryption being turned off.

By Dan O'Shea • Jan. 3, 2018

Over 75% of customers want to shop through their TV

"T-commerce" could be on the rise, as customers express interest in buying items from both TV ads and shows.

By Dan O'Shea • Dec. 22, 2017

JD.com planning hundreds of unmanned stores

In the race toward automated stores, China's e-commerce titan could get the jump on Amazon, according to new reports. 

By Dan O'Shea • Dec. 21, 2017

Holiday shoppers shift to long-term financing

Consumers are applying for financing even before they put items in their carts, and many want at least a year to pay, according to new research.

By Daphne Howland • Dec. 21, 2017

American Express writes an end to signature requirements

Authorizing transactions with a signature could soon become a thing of the past.

By Dan O'Shea • Dec. 13, 2017

The cost of fraudulent transactions is rising

For every dollar lost to fraud this year, retailers have suffered $2.77 in overall losses, up from $2.40 a year ago, according to a new report.

By Dan O'Shea • Dec. 8, 2017

Wired: 7 retail tech startups to watch

Stowga, a marketplace for warehouse space, Localisto and MishiPay are among the promising technology companies.

By Dan O'Shea , Cara Salpini • Dec. 7, 2017