Operations: Page 16


  • Puffy clouds and green trees frame a suburban department store building.
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    Daphne Howland/Retail Dive
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    Under new ownership, Lord & Taylor revives old logo and comeback dreams

    The chief strategy officer at Regal Brands Global, which now runs the venerable department store, talks to Retail Dive about what comes next.

    By Dec. 10, 2024
  • Shoppers walk through a Macy's department store on Black Friday. A sign reads, "Give Love."
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    Kamil Krzaczynski via Getty Images
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    How retailers prepped their supply chains for 2024’s holiday crunch

    Companies adjusted inventory and marketing strategies to accommodate the shorter Black Friday to Christmas timeframe.

    By Philip Neuffer • Dec. 10, 2024
  • Trendline

    Gen Z and millennials

    If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

    By Retail Dive staff
  • Bloomingdale's flagship in New York City, at night.
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    Daphne Howland/Retail Dive
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    Activist firms demand Macy’s consider options for Bloomingdale’s

    The department store is winding up the year as it began, with investors on its case — this time it's Barington Capital Group and Thor Equities.

    By Dec. 9, 2024
  • Merrell steps up definition of hiking to match versatile shoe design
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    Courtesy of Merrell
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    Merrell taps Under Armour veteran as chief product officer

    In addition to spending nearly 11 years at the athletics brand, Noreen Naroo-Pucci also has experience from Mizzen+Main and Calvin Klein.

    By Howard Ruben • Dec. 9, 2024
  • Best Buy expands delivery options.
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    Courtesy of Best Buy
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    Best Buy launches scheduled parcel delivery

    The capability, live in several U.S. markets, allows customers to select a two-hour delivery window up to a week in advance.

    By Max Garland • Dec. 9, 2024
  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy shuffles C-suite, elevates Depop CEO to chief growth officer

    At the same time, the marketplace named a new chief marketer and chief financial officer, and is searching for a new chief technology officer.

    By Tatiana Walk-Morris • Dec. 6, 2024
  • A person holds a sweater taken out of a ThredUp box.
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    Courtesy of ThredUp
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    Column

    The Weekly Closeout: ThredUp sells Remix for $1 and who really won Black Friday?

    The resale business sold most of the European company to Florin Filote for one euro, while early reports suggest On and Amazon scored sales during the holiday.

    By Retail Dive Staff • Dec. 6, 2024
  • An employee moves a cart of packages at a Target sortation center.
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    Courtesy of Target
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    Court blocks Target’s attempt to move, dismiss DEI-related shareholder suit

    The lawsuit argued that Target’s “DEI/ESG mandates” had a “known risk of adverse customer reactions,” and should have therefore been disclosed in investor statements.

    By Caroline Colvin • Dec. 6, 2024
  • DoorDash bag
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    Courtesy of DoorDash
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    David’s Bridal, Five Below among new DoorDash partners

    The additions are part of the on-demand delivery service’s plan to expand its retail offerings.

    By Dec. 5, 2024
  • The exterior of a Five Below store during the daytime with a blue sky
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    Courtesy of Five Below
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    Five Below taps Forever 21 exec as CEO

    Retail vet Winnie Park will take the top spot. Meanwhile, the teen retailer increased its guidance.

    By Dec. 5, 2024
  • Exterior of Dollar General store in York, Pennsylvania
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    Sam Silverstein/Retail Dive
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    Shrink down at Dollar General after backing away from self-checkout

    Hurricanes took a toll in the third quarter and into the fourth, leading the discounter to lower its guidance slightly for the year.

    By Dec. 5, 2024
  • A store display featuring basketball-style flooring and mannequins, with walls of basketball shoes and "Home Court" written on the ceiling.
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    Courtesy of Foot Locker
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    Facing Nike ‘softness,’ Foot Locker sales fall 1.4%

    CEO Mary Dillon said the retailer has made progress on its strategy, but was hurt by a more cautious consumer.

    By Dec. 4, 2024
  • A delivery van, door open, parked on a city street.
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    Daphne Howland/Retail Dive
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    Amazon says these areas of Washington, DC, are too dangerous for Prime delivery

    The e-commerce giant faces a lawsuit from the District’s attorney general, alleging that Prime members in two zip codes aren’t receiving promised benefits.

    By Dec. 4, 2024
  • Gymboree storefront in New Jersey
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    Retrieved from Gymboree on Dec. 4, 2024.

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    Gymboree marks brick-and-mortar return with New Jersey store

    Parent company The Children’s Place is refocusing on its store portfolio, even as profit was cut nearly in half in Q3. 

    By Tatiana Walk-Morris • Dec. 4, 2024
  • Gatik's autonomous box trucks will move Georgia-Pacific shipments to 34 Sam's Club locations in the Dallas Fort-Worth area as part of a multi-year commercial partnership.
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    Courtesy of Gatik
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    Walmart to close New Jersey Sam’s Club fulfillment center

    Operations at the Swedesboro center will be relocated to other facilities within the retailer’s fulfillment network, a spokesperson said.

    By Alejandra Carranza • Dec. 4, 2024
  • Off-price retailers aren’t too worried about tariffs

    Among the many advantages that stores like TJX, Ross and Burlington have over mainstream retail companies: some protection from protectionism.

    By Dec. 4, 2024
  • Mango storefront in Washington, D.C.
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    Courtesy of Mango
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    Mango achieves US expansion goal ahead of schedule, plans more store openings in 2025

    Next year the apparel company will launch 20 stores nationwide, including in Seattle, Chicago and Las Vegas. 

    By Tatiana Walk-Morris • Dec. 2, 2024
  • Exterior shot of a Dollar General store.
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    Courtesy of Dollar General
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    Dollar General hires technology, distribution execs

    Tom Hutchins has been appointed senior vice president of technology, while Kevin Pinchon takes on a role as senior vice president of distribution.

    By Howard Ruben • Dec. 2, 2024
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Amazon Haul and the state of retail

    Join Retail Dive Senior Reporter Daphne Howland and Rick Watson, founder and CEO of RMW Commerce, as they unpack recent retail stories including Amazon’s answer to Temu, Walmart’s progress and Target’s struggles.

    By Retail Dive Staff • Nov. 28, 2024
  • Dark clouds over a store entrance. A brick-red exterior wall with a "Kohl's" sign.
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    Daphne Howland/Retail Dive
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    Will Kohl’s have to close stores?

    Not long ago, in stark contrast to rival Macy’s, the department store was talking about expanding its fleet. That may be about to change, analysts say.

    By Nov. 27, 2024
  • Storefront of Abercrombie & Fitch in a mall. Store windows on the left and right have mannequins wearing long pants and shirts.
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    Courtesy of Abercrombie & Fitch
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    Abercrombie & Fitch Co. taps new CFO as sales surge 14%

    The Abercrombie and Hollister brands both saw strong double-digit growth in the third quarter, despite weather disruptions.

    By Nate Delesline III • Nov. 27, 2024
  • A sign hangs near a Walmart store.
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    Joe Raedle / Staff via Getty Images
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    Walmart DEI gives up the ghost, giving way to ‘belonging’

    A cultural moment all but forced employers to pivot to DEI in 2020. If the retailer's decision demonstrates anything, it is how far the pendulum has swung since then.

    By Ryan Golden • Nov. 27, 2024
  • Donald Trump speaks at a campaign event in Reading, Pennsylvania.
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    Chip Somodevilla via Getty Images
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    Trump calls for 25% tariffs on imports from Canada and Mexico

    The president-elect also called for an additional 10% tariffs on imports from China as part of his day one White House plans. 

    By Philip Neuffer • Nov. 26, 2024
  • Two people with shopping bags, walking down the street on a snowy day.
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    vgajic via Getty Images
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    Why stores still spark joy around the holidays

    Online shopping has surged over the years, but it’s hard to replicate the discovery — and fun — of going to stores.

    By Nov. 26, 2024
  • Gray clouds over a Kohl's store, with an entrance to Sephora.
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    Daphne Howland/Retail Dive
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    Kohl’s names new CEO

    The department store has tapped Michaels CEO Ashley Buchanan to lead the retailer beginning early next year, replacing Tom Kingsbury.

    By Nov. 25, 2024