Operations

  • A person walks past a Peloton store.
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    Joe Raedle via Getty Images
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    Peloton names fourth chief marketing officer in 5 years

    With past experience at Apple, Amazon and Netflix, Megan Imbres’ background aligns with how Peloton is looking to grow its business.

    By Peter Adams • June 13, 2025
  • A yellow cab drives past a traffic cop as people walk near a big 19th century building.
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    "Bergdorf Goodman" by ajay_suresh is licensed under CC BY 2.0
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    Saks Global says it’s back on track with vendors, won’t close stores

    The company told BMO Capital Markets it has mostly repaired supplier relationships, though luxury brands tell other analysts its ability to pay remains a top concern.

    By • June 13, 2025
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    Shutterstock.com

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    Trendline

    How marketplaces are evolving

    From regulation and counterfeits to the launch of new platforms, here's where marketplaces are cropping up in retail.

    By Retail Dive staff
  • A woman in a bright red suit stands with a hand in her long, curly hair.
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    Courtesy of Isima
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    Column

    The Weekly Closeout: Michaels rolls out Summerween and Shakira’s beauty brand debuts

    The crafts retailer is releasing Halloween decor earlier than ever, while the pop star’s Isima line will launch at Ulta Beauty.

    By Retail Dive Staff • June 13, 2025
  • Headshot of Elliott Hill
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    Courtesy of Nike
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    How Nike CEO Elliott Hill is building out his turnaround team

    Eight months in, Hill has changed leadership structures and brought in new hires. At the same time, several long-time executives have retired.

    By • June 12, 2025
  • A Nordstrom Rack store in Seattle, across the street from the flagship Nordstrom store.
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    Daphne Howland/Retail Dive
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    Off-price domination continues as department stores yield more share

    Sales, profits and margins have been stronger at off-pricers, and that won’t change any time soon, according to a UBS report this week.

    By • June 12, 2025
  • A colorful, floral pink room display features tote bags and games.
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    Erika Goldring via Getty Images
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    Vera Bradley CEO, CFO to depart

    The company, which posted a 24% net revenue decline in the first quarter, suspended guidance and announced the creation of a strategy and transformation committee.

    By Lara Ewen • June 12, 2025
  • Outside the Ashley store in Las Vegas.
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    Courtesy of Ashley
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    Ashley’s new Las Vegas store is its largest in North America

    The location boasts an 88,000-square-foot showroom and a 218,000 square-foot warehouse, and is meant to be a community hub.

    By Tatiana Walk-Morris • June 12, 2025
  • Lori's Gifts is a chain of gifts shops that use checkout-free payments systems
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    Permission granted by Lori's Gifts
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    Deep Dive

    Checkout-free payments may yet rise

    Rapidly advancing AI could let cashierless payment companies succeed where Grabango failed, industry insiders and observers say.

    By Patrick Cooley • June 11, 2025
  • A large sign in light pink block capital letters says "Pink," just above a smaller sign in darker pink that says "Victoria's Secret."
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    Daphne Howland/Retail Dive
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    Victoria’s Secret expects $10M hit to Q2 operating income from cybersecurity breach

    Newly arrived marketing chief Elizabeth Preis has been tasked with customer acquisition as the lingerie giant continues to lose market share.

    By • June 11, 2025
  • A street-side GameStop storefront.
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    Daphne Howland/Retail Dive
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    GameStop sales drop in key categories amid ongoing strategic shift

    However, the company swung to a net income in Q1 and reported an improvement in its operating loss.

    By Dani James • June 11, 2025
  • A grey Pet Supplies Plus storefront with white wording on it.
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    "Pet Supplies Plus, Rocky Hill, CT, 8/2014" by Mike Mozart is licensed under CC BY 2.0
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    Franchise Group exits Chapter 11

    The company leaves bankruptcy having sold The Vitamin Shoppe, shut down American Freight and restructured its remaining banners under a new entity.

    By Howard Ruben • June 11, 2025
  • A general view of the exterior of the branch of retailer Marks and Spencer at Westfield White City on October 20, 2020 in London, England. Marks & Spencer said customer data was accessed in an April 2025 cyberattack.
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    Leon Neal via Getty Images
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    Marks & Spencer restores some online-order operations following cyberattack

    The department store chain six weeks ago was one of the first targets in an international spree of attacks disrupting retailers.

    By David Jones • June 11, 2025
  • A two-legged mobile robot is shown handling a container in a warehouse.
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    Courtesy of Amazon
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    Amazon delivery robots offer $7.1B annual savings opportunity: report

    The tech could position Amazon retail as an AI play, according to Bank of America Securities analysts.

    By Alexei Alexis • June 11, 2025
  • Packages move down a conveyor belt at an Amazon same-day delivery facility in Orlando, Florida, on Dec. 2, 2024.
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    Miguel J. Rodriguez Carrillo via Getty Images
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    Amazon to shutter Nevada fulfillment center in August

    The previously announced closure comes as the e-commerce giant builds a same-day delivery facility in the region. 

    By Philip Neuffer • June 11, 2025
  • Someone wearing a helmet rides by a store on a motorcycle.
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    Daphne Howland/Retail Dive
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    Designer Brands pulls guidance but is ‘cautiously optimistic’ about back to school, holiday

    Tariffs have scrambled supply and demand more than anticipated. But its confusing value proposition isn’t helping, one analyst says.

    By • June 10, 2025
  • The exterior of one of Oofos' first brick-and-mortar stores
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    Courtesy of Oofos
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    DTC footwear brand Oofos opens first stores

    A location in Virginia has already opened and the active recovery brand will open locations in Georgia and Florida later this month.

    By Howard Ruben • June 10, 2025
  • Dollar General debuts new home products.
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    Courtesy of Dollar General
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    Dollar General expands home offering with celebrity brands, designers

    The company is focusing on affordable prices from recognizable, national brands, including Ki by Kathy Ireland. 

    By Tatiana Walk-Morris • June 10, 2025
  • A person walking by a Bark sign
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    Courtesy of Bark
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    Bark eyes price increases to offset tariffs

    The company delivered its first adjusted EBITDA positive year, after the company “lost $58 million and burned nearly $200 million in cash” three years ago, according to its CEO.

    By • June 10, 2025
  • A blurry figure walking into a store.
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    Courtesy of Amazon
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    Amazon confirms layoffs in books business

    A move to streamline some roles affects fewer than 100 people and doesn’t reflect downsizing in the books organization, the company said.

    By • June 9, 2025
  • External shot of an Ollie's.
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    The image by JJBers is licensed under CC BY 2.0
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    Ollie’s takeover of Big Lots leases ‘off to a very strong start’

    The company took over dozens of leases at the start of the year, and openings have been “smoother than we had anticipated,” executives said. 

    By • June 9, 2025
  • A beige Kirkland's storefront.
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    "Kirkland’s Hialeah" by Phillip Pessar is licensed under CC BY 2.0
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    Kirkland’s appoints UpWest, Richer Poorer vet as COO

    James Schisler takes on oversight of the home retailer’s operations. Meanwhile, Beyond has tapped a former Kirkland’s CEO for the board.

    By Dani James • June 9, 2025
  • A mall store with a "JC Penney" banner in white letters on a wood-paneled background.
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    Daphne Howland/Retail Dive
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    Retail job cuts surge in 2025’s first half

    In the U.S., job losses were up 274% from last year, while hiring plans remain “historically low,” according to Challenger, Gray & Christmas.

    By Howard Ruben • June 9, 2025
  • A red "Petco" sign adorned with a blue cat and red dog.
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    Daphne Howland/Retail Dive
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    Petco reaffirms full-year guidance even as Q1 sales fall

    While its owned brands are more directly exposed to tariffs, executives said the retailer can deliver on its outlook if levies remain at current levels.

    By • June 9, 2025
  • A drone in the sky carries a Walmart-branded package.
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    Courtesy of Walmart
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    Walmart to expand drone delivery to 5 more cities

    Customers in Atlanta, Houston and more will be able to tap into the technology by next year as part of the retailer's deepening collaboration with Wing.

    By Max Garland • June 9, 2025
  • A mall entrance to a clothing store named "Torrid."
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    Daphne Howland/Retail Dive
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    Torrid to close as many as 180 stores, 30% of its fleet

    The plus-size apparel retailer already keeps about 60% of sales and customers from shuttered locations, and plans to invest in retention efforts. 

    By • June 6, 2025