EBay pop-up uses biometrics to ease gift-buying stress

A study from eBay and analytics firm Lightwave suggests the pressure of holiday shopping stress is akin to running a marathon, and that 60% of shoppers hit a "wall of disenchantment" after only about 32 minutes, feeling too fatigued to go on.

By Dan O'Shea • Nov. 29, 2016

Shopping via mobile popular on Black Friday, paying by mobile definitely wasn't

Mobile payments were used for only 0.6% of in-store purchases nationwide, according to data from payments firm Cayan.

By Dan O'Shea • Nov. 29, 2016

Explore the Trendline➔

How retailers can win over shoppers during the holidays

Retailers are pulling all the levers to drive loyalty during the industry’s all-important quarter.

By Retail Dive staff

Report: iPhones in highest demand for holiday gifts

Analysts have worried that Apple didn’t innovate its devices much, but Piper Jaffray’s fifth annual Holiday Spending Intentions Survey found that the iPhone remains the most requested gift this year.

By Daphne Howland • Nov. 29, 2016

H&M unveils Wes Anderson holiday short starring Adrien Brody

The fast-fashion retailer's hire of idiosyncratic filmmaker Anderson is quite a coup. 

By Daphne Howland • Nov. 29, 2016

Under Armour app tracks how much people ate — and exercised — on Thanksgiving Day

MyFitnessPal app users across the country burned more calories on Turkey Day than on an average non-holiday Thursday, the athletic gear retailer found.

By Dan O'Shea • Nov. 28, 2016

UPDATE: Cyber Monday sales surge to record $3.45B

Sales topped forecasts of $3.36 billion, which would have just edged past Black Friday's record-setting $3.34 billion in online purchases, according to Adobe Digital Insights.

By Corinne Ruff • Nov. 28, 2016

The winners and losers of Black Friday 2016

Online shopping scaled new highs, and civility plunged to new lows. Here's what you need to know.

By Jason Ankeny • Nov. 28, 2016

More than 122M plan Cyber Monday shopping after record Black Friday

But many more consumers this year are still saving up for their holiday spending, so it could be a late-breaking season for retailers.

By Daphne Howland • Nov. 28, 2016

A retailer's guide to Black Friday 2016

The biggest shopping weekend of the year has arrived. Here are the trends to watch, the Twitter accounts to follow and much more.

By Jason Ankeny • Nov. 23, 2016

Google Maps update steers shoppers during Black Friday traffic frenzy

The new Maps update is designed to help consumers more efficiently manage their time as they plan to visit stores, bars and other businesses likely to be crowded during the holiday season.  

By Dan O'Shea • Nov. 23, 2016

Pilot strike threatens Amazon, DHL holiday fulfillment

About 250 pilots flying for a subsidiary of ATSG’s ABX Air say they won't fly the scheduled 35 daily flights for Amazon and 45 daily flights for DHL, among others.

By Daphne Howland • Nov. 22, 2016

Patagonia planting Black Friday profits in grassroots environmentalism

CEO Rose Marcario said the outdoor retailer will give away 100% of its profits from the holiday, adding that protecting the environment “is not in conflict with running a successful business.”

By Daphne Howland • Nov. 22, 2016

6 shopping trends that will dominate Black Friday 2016

Black Friday still looms large on the retail calendar, but digital disruptions and pre-holiday sales are redefining its role. Here's what merchants need to know.

By Jason Ankeny • Nov. 22, 2016

Report: Amazon Echo to lead record-setting tech sales on Black Friday

Consumer demand for the voice-activated speaker is surging thanks to increased awareness over its range of capabilities, audio quality and exclusive deals.

By Daphne Howland • Nov. 21, 2016

5 mistakes from Black Fridays past — and how retailers can avoid them

Retailers won't bask in the bounty of Black Friday sales before first navigating these pitfalls.

By Corinne Ruff • Nov. 21, 2016

Lowe's promotes Black Friday deals via Facebook Live

The event, hosted by Drew and Jonathan Scott of the HGTV show "Property Brothers," revealed deals between comedy bits and interactions with viewers.

By Dan O'Shea • Nov. 20, 2016

EBay offers #GiftGoals guide to help with holiday shopping

The e-commerce marketplace is combining social media capabilities with practical advice for engaging friends and family in conversation to come up with holiday gift ideas mapped to 12 different personality types.

By Dan O'Shea • Nov. 17, 2016

What US retailers can learn from Alibaba's record-setting Singles Day

China's annual marketplace sales event once again shattered sales and volume milestones. What does its success mean for retailers on this side of the Pacific?

By Daphne Howland • Nov. 17, 2016

Target enhances in-store order pickup program for holiday season

More than 90% of pick-up orders will be ready in an hour, up from last year thanks to program enhancements, team efforts and deployment of new technology. 

By Dan O'Shea • Nov. 16, 2016

EBay overhauls mobile shopping apps in sync with holidays

The digital marketplace has updated both its iOS and Android applications with new browsing capabilities, product viewing options and other features.  

By Dan O'Shea • Nov. 15, 2016

Macy's taps social media to spread the Santa spirit

The campaign signals an attempt by the retailer to counteract some of the negativity on the internet after the presidential election.

By David Kirkpatrick • Nov. 15, 2016

How UPS stays steady in center of e-commerce shipping storm

Despite Amazon's shipping ambitions and myriad other forces driving market upheaval, UPS continues to invest in a future defined by e-commerce opportunities and obstacles.

By Dan O'Shea • Nov. 15, 2016

Amazon expands Home Services to 20 more US cities

Customers can request services like house cleaning, which can be helpful during the busy party season, as well as assembly or installation of products.  

By Daphne Howland • Nov. 14, 2016

Study: Most retailers duplicating last year's Black Friday deals

Some shoppers could get turned off by higher prices for year-old electronics, according to research.

By Daphne Howland • Nov. 14, 2016

Alibaba's Singles Day shatters expectations with $18B in sales

Sales across Alibaba's China and international retail marketplaces increased 32% over last year's shopping event, with mobile gross merchandise volume accounting for 82% of that total, compared to 69% in 2015.

By Daphne Howland • Nov. 14, 2016