E-commerce warehouse productivity could improve up to 20% with greater automation: Prologis

Researchers estimate that the adoption of automation could reduce the demand for industrial real estate as existing facilities become more productive.

By Matt Leonard • Feb. 11, 2021

Shopify adds Shop Pay to Facebook, Instagram

It's the first expansion of the service outside of Shopify's own platform, and seeks to offer a smoother buying process.

By Tatiana Walk-Morris • Feb. 10, 2021

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Retail tech startup Tulip launches fulfillment tool

As retailers look for more convenient services to offer, the company wants to help retailers manage, track and deliver online orders directly from stores.

By Tatiana Walk-Morris • Feb. 9, 2021

Tractor Supply offers on-demand vet advice via app

The service, which can also be accessed via chat or email, is part of the retailer's push to be a "more complete resource for pet parents." 

By Maria Monteros • Feb. 9, 2021

Nordstrom leans on off-price, digital to chase customers and profits

The department store is phasing out HauteLook and making sweeping changes to how it works with suppliers.

By Daphne Howland • Feb. 5, 2021

Hudson's Bay online marketplace will feature more than 500 third-party sellers

The retailer initially put a call out for Canadian vendors to become part of the digital initiative as it prepped to enter the space in February.

By Kaarin Moore , Daphne Howland • Updated March 22, 2021

What does a government reckoning with Google and Facebook mean for retail?

For many, the tech giants are key to customer acquisition online, and they dominate the market for digital advertising, making them all but unavoidable for retailers. 

By Ben Unglesbee • Feb. 4, 2021

Amazon posts a 'monster' Q4 with pandemic still driving demand

Sales in North America were up 40% as pandemic-wary shoppers tapped the e-commerce giant and its growing shipping empire. 

By Ben Unglesbee • Feb. 3, 2021

Casper taps Walmart e-commerce vet as COO

Charles Liu replaces Greg Macfarlane, who stepped down from the chief operating and CFO roles last May.

By Caroline Jansen • Feb. 3, 2021

UPS prepares for long-term capacity squeeze, moves toward 'personalized pricing'

The peak season capacity shortfall experienced in 2020 is expected to continue in the new year, CEO Carol Tomé said Tuesday.

By Matt Leonard • Feb. 3, 2021

What 2021 means for sports marketing — and how Foot Locker's approaching it now

Priorities have changed for sports retailers. Foot Locker has invested in digital-focused campaigns, but companies need more than a new marketing strategy to succeed.

By Cara Salpini • Feb. 3, 2021

DTC brand Native launches hair care line

The company, which primarily sells deodorants and soaps, is debuting its first line of hair products exclusively at Target.

By Maria Monteros • Feb. 3, 2021

8 DTC trends to watch in 2021

While the broader industry outlook remains uncertain, one thing is clear: Digitally native brands will continue to adapt and evolve in the year ahead.

By Caroline Jansen , Cara Salpini , Maria Monteros • Feb. 3, 2021

Jeff Bezos to step down as Amazon CEO

In the third quarter, the founder will be replaced by Andy Jassy, who now leads the company's profitable AWS cloud services unit.

By Daphne Howland • Updated Feb. 2, 2021

Why a manufacturer is launching a DTC investment arm

Gelmart, a 70-year-old intimates maker that incubated Lively, will offer funding and supply chain support to brands in its wheelhouse.

By Cara Salpini • Feb. 2, 2021

Crate and Barrel, Parachute team up for exclusive collection

The partnership will put the DTC bedding brand in 65 of Crate and Barrel's physical stores and on its website.

By Caroline Jansen • Jan. 29, 2021

Neiman's chief digital officer out amid e-commerce revamp

Katie Mullen is leaving, as alums from Apple and Victoria Beckham join the company's merchandising and customer experience team.

By Daphne Howland • Jan. 28, 2021

BuyBuy Baby debuts 3D nursery design tool

The feature joins a host of other digital-first shopping tools aimed at millennial and Gen Z parents. 

By Tatiana Walk-Morris • Jan. 28, 2021

ThirdLove unveils 3D online fit quiz

"The Fitting Room" is a new version of its Fit Finder quiz, and uses data from that earlier version to inform fit and style recommendations.

By Maria Monteros • Jan. 26, 2021

How DTC brands will approach physical retail in 2021

As cities empty and landlords look to ink deals, digitally native brands might have a chance to accelerate their brick-and-mortar strategies.

By Caroline Jansen • Jan. 26, 2021

Ipsy launches personal care brand Refreshments

The brand includes products like body cream and razor kits at a time when the makeup category has suffered due to a shift in consumer focus.

By Caroline Jansen • Jan. 25, 2021

42% of retailers expect to restructure as industry revenue declines persist, BDO says

While struggles and distress abound, many companies are investing in e-commerce and other channels as the pandemic reshapes retail. 

By Ben Unglesbee • Jan. 25, 2021

Away CEO exits barely a year in

Stuart Haselden, who arrived at the brand from Lululemon in January last year, is leaving just four months after he became sole CEO.

By Cara Salpini • Jan. 25, 2021

4 elements of the next phase of last-mile delivery

The technologies to move retail delivery forward already exist. The next step is fully weaving last-mile services into the retail landscape.

By Emma Cosgrove • Jan. 25, 2021

Getting omnichannel retail right in 2021 - what you should and should not do this tax season

Omnichannel retail is crucial in creating an immersive, personalized shopping experience for consumers both online and offline.

Jan. 25, 2021