Amazon's delivery ambitions grow with thousands of new trailers

The company will continue to employ trucking firms to haul goods between warehouses and sorting centers in North America. 

By Ian P. Murphy • Dec. 7, 2015

Behind Target's Cyber Monday troubles—and how retailers can avoid them

The retailer was likely hampered by legacy systems and shoppers made impatient by their phones. But its metering solution was not half bad, tech experts say.

By Daphne Howland • Dec. 6, 2015

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

NJ town blames Amazon for traffic troubles

The town of Robbinsville, N.J., is threatening to shut down one of the retailer's busy fulfillment centers. 

By Ian P. Murphy • Dec. 4, 2015

Michael Kors partners with Tasting Table for shoppable content

Feature in the online magazine Tasting Table features cocktails, Kors click-throughs.

By Ian P. Murphy • Dec. 4, 2015

Slice: Amazon grabs one-third of Black Friday online sales

The marketplace dominated cybershopping over the holiday weekend, data measurement firm Slice says. 

By Ian P. Murphy • Dec. 3, 2015

Location-sharing apps show foot traffic down on Black Friday

Foursquare and Swarm found their users more often shopping online than in stores—but the whole story is a bit complicated.

By Daphne Howland • Dec. 2, 2015

Big discounts bring Target record-setting online traffic

The retailer had a big holiday weekend, thanks in large part to assertively promotional pricing.

By Daphne Howland • Dec. 2, 2015

Smartphones overtaking tablets as go-to mobile shopping device

Bigger screens on the iPhone 6 and other mobile features are helping consumers shop from their pockets.

By Daphne Howland • Dec. 2, 2015

Cyber Monday: What happened on the biggest e-commerce sales day ever

The big story this year? Mobile was "the dominant shopping trend."

By Kelsey Lindsey • Dec. 1, 2015

Amazon teases 'Prime Air' drone delivery fleet in video

The retailer plans to take to the skies worldwide with 30-minute deliveries. 

By Ian P. Murphy • Dec. 1, 2015

Target: Our site didn't 'crash' on Cyber Monday

The retailer said Monday that difficulties shopping on its site were due to tactical metering meant to keep traffic flowing, but many customers weren’t exactly appeased by the distinction.

By Daphne Howland • Dec. 1, 2015

Target site crashes Cyber Monday, while slow Wal-Mart site impedes some Black Friday doorbusters

Target seemed free and clear of website issues until Monday morning's Cyber Monday sales event.

By Daphne Howland • Nov. 30, 2015

Neiman Marcus website down for much of Black Friday weekend

Other retail sites saw crashes or significant slowdowns over the weekend, but nothing close to Neiman Marcus’ hours-long blackout.

By Daphne Howland • Nov. 30, 2015

Wal-Mart 'spending billions' on e-commerce overhaul

The retailer is building out its own technology and systems, but to what end?

By Daphne Howland • Nov. 30, 2015

A chilly Black Friday for some brick-and-mortar retailers

Investors and retailers are anxiously awaiting results as the line between in-store and online purchases continues to blur.

By Randy Lilleston • Nov. 27, 2015

The 'good' problem no one wants: How to avoid website crashes this holiday season

There are a few things that retailers can do to ensure that their sites have the capacities they need this season. 

By Daphne Howland • Nov. 25, 2015

Last-minute tips for holiday marketing campaigns

Retailers should segment customers and switch up content to sell beyond Black Friday. 

By Ian P. Murphy • Nov. 25, 2015

A retailer's guide to Black Friday

The biggest shopping weekend of the year is here. Here are three trends to watch, five Twitter accounts to follow, and more.

By Kelsey Lindsey • Nov. 25, 2015

Jet lands $350M Series B funding

 The funding values Jet at over $1 billion just four months after its July launch.

By Daphne Howland • Nov. 25, 2015

5 mistakes from Black Friday past—and how retailers can avoid them

The enormous opportunity that is Black Friday comes laden with potential pitfalls that retailers have experienced all too often. 

By Daphne Howland • Nov. 24, 2015

Taking a cue from Black Friday, retailers stretch Cyber Monday deals

The Black Friday wars are spilling into Cyber Monday as online days move to Sunday and beyond.

By Daphne Howland • Nov. 24, 2015

Amazon, Google speed up holiday deliveries in more markets

Prime Now and Google Express have expanded to new markets including San Diego. 

By Ian P. Murphy • Nov. 23, 2015

Lightspeed POS buys Dutch e-commerce startup

SEOShop a leading European producer of online storefronts. 

By Ian P. Murphy • Nov. 20, 2015

51% of Americans plan to shop on Amazon this holiday season

Amazon is looming over the holidays as Americans’ go-to choice for shopping online, according to a Reuters/Ipsos poll.

By Daphne Howland • Nov. 20, 2015

Google targets mobile-first shoppers with Shopping redesign

Product searches now deliver multiple results and inventory information. 

By Ian P. Murphy • Nov. 20, 2015