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Deep Dive
How Toys R Us is letting Target and Amazon steal Christmas
The bankrupt toy seller is losing the pricing game and reportedly readying another round of store closures. Toys R Us is facing its biggest challenge yet.
By Ben Unglesbee • Dec. 21, 2017 -
Deep Dive
The retail winners and losers of 2017
Here are the companies, technologies and trends that soared or sank in 2017.
By Corinne Ruff • Dec. 20, 2017 -
Trendline
How the purpose of stores is evolving
Stores have always evolved in order to compete as times, technology and tastes change. And, most of all, to please customers.
By Retail Dive staff -
Deep Dive
12 news stories that shaped retail in 2017
From The Limited's bankruptcy to Terry Lundgren's Macy's retirement announcement, here's a look back at the biggest news events from the last 12 months.
By Corinne Ruff • Dec. 20, 2017 -
Macy's taps former Walmart exec for new digital role
Jill Ramsey has more than two decades of e-commerce experience and is tasked with connecting the digital and physical stores.
By Daphne Howland • Dec. 20, 2017 -
Only 8% of retailers have ‘mastered’ omnichannel
Almost all (90%) retailers are embracing omnichannel strategies, but very few feel they have the right plan or technologies in place.
By Dan O'Shea • Dec. 20, 2017 -
76% of online holiday shoppers headed to Amazon
The e-commerce giant is dominating this season thanks to free shipping perks and high conversion rates, according to CNBC's All-America Economic Survey.
By Daphne Howland • Dec. 20, 2017 -
Has Amazon Prime peaked?
The reach of the e-commerce giant's membership program is unknown, but there are signs that Prime's growth is slowing down.
By Daphne Howland • Dec. 20, 2017 -
Amazon plots physical stores in Germany
Up to 95% of German retail sales occur in stores and "it's not a question of if, but when" Amazon builds locations, according to the head of Amazon Germany.
By Daphne Howland • Dec. 20, 2017 -
John Lewis Partnership elevates company veteran to CIO
In a year of shuffling retail CIOs and CTOs, the U.K. operator of John Lewis and Waitrose stores is promoting Andrew Murphy to guide tech strategy.
By Dan O'Shea • Dec. 19, 2017 -
Amazon, Ralph Lauren, Gap show healthy overseas growth
Not surprisingly, the online giant has been the most popular U.S. website with international consumers this holiday season, according to a new report.
By Daphne Howland • Dec. 19, 2017 -
Deep Dive
Target's $550M purchase of Shipt buys time and talent
With two major acquisitions this year, Target massively expanded its same-day delivery fulfillment capabilities. Is this what finally gives its grocery business a boost?
By Daphne Howland • Dec. 19, 2017 -
Holiday 2017 may show strongest growth since 2010
Home-related purchases in particular are "way up," with home improvement sales up 11.6% and home furniture sales up 3.5% since November, according to a new report.
By Daphne Howland • Dec. 19, 2017 -
Pop Box brings subscriptions to brick-and-mortar
The storefront showcases the contents of subscription boxes, allowing customers to see items in person before they buy.
By Daphne Howland • Dec. 19, 2017 -
Retrieved from Amazon on December 19, 2017
Amazon is bringing back 'digital day'
The Dec. 29 sale is the second manufactured promotional event from Amazon, which uses Prime Day to boost sales in July.
By Daphne Howland • Dec. 19, 2017 -
Benebit aims to shake up fragmented loyalty environment
The startup plans to convert loyalty and rewards points across multiple retailers into a unified system of fiat currency using blockchain technology.
By Dan O'Shea • Dec. 18, 2017 -
Amazon, Target extend 'free shipping day' as Christmas approaches
Online sales have surged this holiday season and 94% have taken advantage of free-shipping offers.
By Daphne Howland • Dec. 18, 2017 -
Deep Dive
What nobody wants for Christmas: An Amazon-Walmart price war
The world's biggest retailer is closing the gap with Amazon in online prices and the technologies that control them. Can anyone keep up?
By Ben Unglesbee • Dec. 15, 2017 -
Costco's strong Q1 earnings prove it's still Amazon-proof
The club retailer posted higher-than-expected earnings while e-commerce sales jumped 42.1% in the first quarter of 2018.
By Jeff Wells • Dec. 15, 2017 -
75% of holiday tech shoppers bought online
Most of the research for consumer electronics purchases also took place online, too, according to a study by GfK.
By Dan O'Shea • Dec. 15, 2017 -
Online sellers could face $32B in returned goods this year
As e-commerce grows, so does the burden of reverse logistics.
By Jennifer McKevitt • Dec. 15, 2017 -
Retrieved from Amazon on December 14, 2017
Sears to sell DieHard on Amazon
The troubled department store chain is deepening ties with the e-commerce giant by peddling its famous battery line on the website.
By Ben Unglesbee • Dec. 14, 2017 -
Retail partners targeted by email phishing attacks
As retailers are migrating apps to the cloud, they could face more security threats, a study by Netskope finds — especially where they interface with third-party partners.
By Dan O'Shea • Dec. 14, 2017 -
Peapod rolls out text-to-order tool
The online grocer's new "Chat-to-Cart" feature also lets shoppers add items with emojis and share their list with family members.
By Jeff Wells • Dec. 14, 2017 -
Amazon expands same-day delivery for holiday procrastinators
The retailer will deliver holiday orders in 8,000 cities as late as 11:59 p.m. on Christmas Eve, and non-Prime customers can opt for a free trial in a bid to grow Prime.
By Daphne Howland • Dec. 14, 2017 -
Boxed aims to ease online bulk ordering with AR, chatbot tech
The online wholesaler is the latest to tap mobile for tech that allows customers to see if products fit in their homes before ordering.
By Dan O'Shea • Dec. 13, 2017