Consumer Trends: Page 109
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Are Americans addicted to discounts?
Full-price retailers are suffering the effects of habits formed during recession.
By Ian P. Murphy • Nov. 17, 2015 -
Why Urban Outfitters is buying a pizza chain
While investors and some observers were dubious of the move, many retailers have long had eateries to keep customers in their stores.
By Daphne Howland • Nov. 17, 2015 -
Explore the Trendline➔
Zapp2photo via Getty ImagesTrendlineHow artificial intelligence is shaping retail
More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.
By Retail Dive staff -
Deep Dive
Does Black Friday need a makeover?
It’s not a day anymore. But even as a concept, Black Friday may no longer hold much purpose for retailers.
By Daphne Howland • Nov. 16, 2015 -
Creating wish lists is now a leisure-time activity
Retailers are responding with apps that help shoppers detail their holiday wants.
By Ian P. Murphy • Nov. 16, 2015 -
Experts say all retailers suffering as consumer habits shift
Changing shopping priorities, a shift to off-price approaches, and movement toward e-commerce are hurting retailers, experts say.
By Daphne Howland • Nov. 16, 2015 -
J.C. Penney maintains 'Black Friday creep' with earlier Thanksgiving opening
Opening at 3 p.m. on Thanksgiving this year, the chain will have a three-hour lead on competitors.
By Ian P. Murphy • Nov. 16, 2015 -
Wal-Mart CEO betting on a huge holiday season for toys this year
But competition is expected to be fierce in the market, with many retailers offering the same toys and shoppers using phones to find the best deals.
By Daphne Howland • Nov. 16, 2015 -
Nordstrom's 'ugly Hannukah sweater' sparks Internet protests
The sweater was seen as perpetuating Jewish stereotypes.
By Daphne Howland • Nov. 16, 2015 -
Deep Dive
Retail Therapy: Playboy wants to put the clothes back on (literally)
Every week we bring you the most interesting retail reads from around the Web.
By Kelsey Lindsey • Nov. 13, 2015 -
Retail sales see muted rise in October
More Americans seem to be spending their savings from lower gas prices on basics like rent and splurges like eating out.
By Daphne Howland • Nov. 13, 2015 -
Even Wal-Mart will ease up on Black Friday
With deals throughout the season, the retailer joins others in making Black Friday a less meaningful day for brick-and-mortar.
By Daphne Howland • Nov. 13, 2015 -
Deep Dive
How Amazon does the holidays: No Santa, but plenty of deals
There may be no store Santa to meet or even store shelves to decorate, but Amazon appears to be more than ready for the holidays.
By Daphne Howland • Nov. 11, 2015 -
Nordstrom putting the holidays on hold until Black Friday
Stores will stay closed on Thanksgiving, and the retailer won't unveil its holiday fare until the big shopping day.
By Ian P. Murphy • Nov. 11, 2015 -
Deep Dive
Retail Therapy: Overstock hoarding $10M in gold and silver for financial crisis
Every week, we bring you the best retail reads from around the Web.
By Kelsey Lindsey • Nov. 6, 2015 -
Report: Shoppers take their frustrations out on Black Friday/Cyber Monday
Consumers who have had bad experiences at retailers during the year are holding a grudge at the holidays.
By Daphne Howland • Nov. 6, 2015 -
Changes at Jos. A. Bank hurting Men's Wearhouse
Men's Wearhouse is scaling back some of Jos. A. Bank's aggressive discounts—and its customers aren’t happy.
By Daphne Howland • Nov. 6, 2015 -
The top reason Amazon Prime members pony up? Free shipping
The number of Amazon Prime members who say they prize the free shipping option is far outpacing those that are drawn by other perks.
By Daphne Howland • Nov. 6, 2015 -
Balmain x H&M collection ignites a frenzy in stores, online
People are starting to turn around and sell the discounted Parisian line for profit on eBay and other marketplaces.
By Daphne Howland • Nov. 6, 2015 -
Birchbox partners with Rent the Runway to open new shop
The partnership marks a new era in the online retailers' continued push into brick-and-mortar stores.
By Barbara Thau • Nov. 5, 2015 -
Survey: More affluent shoppers will buy on Black Friday, Cyber Monday
The findings run counter to perceptions that Black Friday is dominated by budget-minded shoppers.
By Barbara Thau • Nov. 5, 2015 -
Can delivery startups maintain their momentum?
A test by a New York Times blogger finds that a 30% markup is common when ordering through the likes of Instacart and Postmates, a vulnerability in a space where companies have yet to report profits.
By Daphne Howland • Nov. 5, 2015 -
Study: In-store pickup fails for 50% of consumers
Retailers struggle to satisfy customers while maintaining margins, a study from JDA Software Group, Inc. finds.
By Ian P. Murphy • Nov. 4, 2015 -
Deep Dive
Insider tips to capture mobile dollars this holiday season
From engaging apps to helpful inventory listings, retailers have multiple things to keep in mind when preparing for mobile holiday shopping.
By Barbara Thau • Nov. 4, 2015 -
Google gears up for drone delivery by 2017
The move comes as retailers from Amazon to Wal-Mart explore these unmanned aircraft systems as the answer to instant package delivery.
By Barbara Thau • Nov. 4, 2015 -
Holiday windows still help build brands, increase traffic
Lavish displays are a tradition that lives on in the digital age.
By Ian P. Murphy • Nov. 4, 2015