How Michael Kors and Coach can capture the millennial customer

Both Michael Kors and Coach reported recent gains, but is either brand poised to win the hearts — and wallets — of younger shoppers?

By Lara Ewen • Feb. 9, 2016

Target to launch gender-neutral decor line for kids

Target says this move isn’t driven by a desire to make a political statement, but rather to meet demands from its customers.

By Daphne Howland • Feb. 9, 2016

Explore the Trendline➔

Gen Z and the next-generation consumer

If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

By Retail Dive staff

Checkout abandonment and what it means for today's retailers

Retailers are losing up to 42% of sales due to online checkout friction and payment processing declines, or checkout abandonment.

Feb. 9, 2016

How does a retailer stand the test of time?

There are a variety of reasons why a retailer may last for decades, even centuries.

By Daphne Howland • Feb. 8, 2016

Sears losing market share to Goodwill in women's clothing

Many younger women love shopping for second-hand clothes, but Sears risks falling farther behind as rivals pay attention to their women’s apparel lines.

By Daphne Howland • Feb. 8, 2016

Retail Therapy: Ikea knows—we're all just there for the food

And a look at the pants that stole the Super Bowl. 

By Kelsey Lindsey • Feb. 5, 2016

Shopping app Polyvore zeros in on menswear

The site told Retail Dive that it expects the expansion to be a growth opportunity.

By Daphne Howland • Feb. 4, 2016

Holiday shopping trends reveal digital shoppers' flexibility

More channels produce referrals, a new report from BI Intelligence says, and marketers must respond. 

By Ian P. Murphy • Feb. 4, 2016

Apps' most enthusiastic users are also their biggest critics

Segmentation from GfK MRI reveals different attitudes on apps and ads. 

By Ian P. Murphy • Feb. 3, 2016

In-store pickup gaining traction with US shoppers

The fulfillment option is slowly winning acceptance from consumers.  

By Ian P. Murphy • Feb. 3, 2016

Beyond walls: How retailers can bring back the magic of shopping

People have enjoyed the multisensory activity known as shopping for decades. It's up to physical stores to keep that alive.

By Daphne Howland • Feb. 2, 2016

The top result marketers look at when measuring engagement

While fewer look to customer service successes, it is a powerful differentiator. 

By Ian P. Murphy • Feb. 1, 2016

Retail Therapy: Kanye West's gift to retail (that isn't Yeezy)

Every week, we bring you the best retail reads from around the Web. 

By Kelsey Lindsey • Jan. 28, 2016

In-store only: Why it works for Primark and not other retailers

The unique strategy may work for Primark, but it isn't a smart move for most retailers according to industry experts.

By Melissa Anders • Jan. 28, 2016

American consumer sentiment remains steady

But there were enough contradictions in the Conference Board’s report to indicate that consumers’ iffy attitude toward spending could continue this year.

By Daphne Howland • Jan. 27, 2016

Who is the new Wal-Mart customer?

Accomplishing Wal-Mart's goal to appeal to a wealthier shopper may mean going against the company's very-ingrained corporate culture.

By Daphne Howland • Jan. 26, 2016

Survey: 84% of Americans admit to making an impulse buy

Despite apps and social media that would seem to encourage impulse buys on phones, most occur in stores.

By Daphne Howland • Jan. 26, 2016

Winter storm Jonas unlikely to hurt retailers

While retailers may see consumer spending shift to just before and after a major storm like the one we saw this past weekend, it’s usually a wash for retailers.

By Daphne Howland • Jan. 25, 2016

Retail Therapy: Debunking the Birkin bag myth

Every week, we bring you the most interesting retail reads from around the Web. 

By Kelsey Lindsey • Jan. 22, 2016

China's overseas luxury spending shifting to the web

Luxury retailers will increasingly be encountering a more sophisticated Chinese customer, who wants exclusivity and original design.

By Daphne Howland • Jan. 22, 2016

Target's bullseye getting bigger with tech hires, consumer research

CEO Brian Cornell is visiting the homes of Americans in cities, meeting Hispanic and millennial households.

By Daphne Howland • Jan. 22, 2016

Amazon offers refunds on hoverboards after fire hazards

A U.S. Consumer Product Safety Commission investigation is examining the self-balancing scooters for safety. 

By Ian P. Murphy • Jan. 22, 2016

Star Wars helps toy sales handily beat expectations in 2015

Star Wars-related toys enjoyed some $700 million in U.S. sales. 

By Daphne Howland • Jan. 21, 2016

NRF 2016: Why brick-and-mortar retail faces a shakeout

Expect turnarounds, bankruptcies, and store closings to dominate the headlines in 2016.

By Davide Savenije • Jan. 20, 2016

NRF 2016: How to capture (and keep) the fickle consumer's attention

Creating "experiences" for shoppers has become a must-have for retailers as more distractions compete for their attention—and wallets. 

By Kelsey Lindsey • Jan. 19, 2016