B8ta launches Handy in-home tech installation

Partnerships between retailers and service providers could help smaller players find opportunities amid Amazon's push into the home services segment.

By Dan O'Shea • Dec. 13, 2017

Wired: 7 retail tech startups to watch

Stowga, a marketplace for warehouse space, Localisto and MishiPay are among the promising technology companies.

By Dan O'Shea , Cara Salpini • Dec. 7, 2017

Explore the Trendline➔

The state of retail returns

Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

By Retail Dive staff

In-store experiences lag due to poor IT infrastructure

Only 27% of retail executives are confident their IT can keep up with customer experience improvement plans, according to a new survey.

By Dan O'Shea • Dec. 4, 2017

War with Amazon sparks change at Walmart, Target

The two big-box retailers have been especially focused on new services and competitive prices as the online giant has crept onto the scene.

By Daphne Howland • Dec. 1, 2017

Locus Robotics grabs $25M, signs on DHL

The robotics company raised $25 million in Series B funding, leading retail one stop closer to automated supply chains.

By Dan O'Shea • Nov. 21, 2017

Amazon speeds up warehouse visits with mobile app

The e-commerce giant is forging a direct connection with truckers through an app that will help gain more efficient access to the company's warehouses.

By Dan O'Shea • Nov. 20, 2017

Walmart calls dibs on 15 Tesla trucks

The company that already owns the largest truck fleet in retail is making a big bet on the just-unveiled electric model from Tesla.

By Dan O'Shea • Nov. 19, 2017

Walmart is reportedly raising online prices

Charging more online than off isn’t unheard of, but it’s rare for Walmart, whose pitch to shoppers is "always low prices."

By Daphne Howland • Nov. 13, 2017

Retailers are reducing on-hand inventory for the holidays

Department stores are looking to hold less inventory by improving turn times, mirroring their fast-fashion competitors.

By Edwin Lopez • Nov. 10, 2017

Survey: ‘Tis the season to BOPIS

More shoppers are set to buy online and pick up in-store this holiday season as consumers make use of online tools. 

By Dan O'Shea • Nov. 9, 2017

Target to close 12 underperforming stores

The mass merchant, however, continues to open small format stores and plans for roughly 35 new units in 2018, along with stepped up remodeling efforts.

By Daphne Howland • Nov. 8, 2017

Shoppers more interested in free than fast shipping

In an era of expedited delivery, shoppers' expectations are rising when it comes to shipping, according to a Deloitte study.

By Dan O'Shea • Nov. 7, 2017

REI hires retail veteran CIO

Christine Putur, the second CIO in the company's history, is also the second woman to hold that position at the retailer.

By Dan O'Shea • Nov. 7, 2017

October retail employment clouded by hurricanes

The 18,000 job decline last month may also be explained by the shift to e-commerce, according to outplacement consultancy Challenger, Gray & Christmas.

By Daphne Howland • Nov. 6, 2017

Weaknesses in Amazon Prime leave openings for rivals

Over 80% of Prime members would cancel their membership without free two-day shipping, according to research from behavioral marketing platform SmarterHQ.

By Daphne Howland • Nov. 6, 2017

Target rolls out new tech for the holidays

Shoppers are using their mobile devices more frequently in stores and now at Target, associates are too.

By Dan O'Shea • Nov. 5, 2017

Holiday shoppers slow to embrace chatbots, robots

Hype aside, 68% of consumers have never used a retail chatbot and 23% don’t even know what they are, according to an IFTTT study.

By Dan O'Shea • Nov. 3, 2017

Latch beats Amazon Key to in-home deliveries in NYC

Secure deliveries to customers' houses and apartments are quickly becoming the next big thing in convenient package delivery.

By Dan O'Shea • Nov. 1, 2017

Inside Nike's plan to cut lead times to 10 days

The company is radically transforming it's supply chain, so it can design and deliver new products within days of any sport championship.

By Edwin Lopez , Jennifer McKevitt • Nov. 1, 2017

Walmart expands use of in-store inventory robots

Robots will soon be on call at more than 50 of the big-box retailer's stores to conduct inventory checks and give associates more time to spend with customers.

By Dan O'Shea • Oct. 30, 2017

Amazon unlocks in-home delivery with ‘Amazon Key’

Just ahead of the holidays, Prime members in 37 cities will be able to give remote access to their homes for services and package delivery if they buy the company's latest device.

By Corinne Ruff • Oct. 25, 2017

Target, Levi, Lululemon talk RFID

Three retailers that have embarked on RFID programs say the operational benefits are clear, but that challenges remain for broader implementation.

By Dan O'Shea • Oct. 25, 2017

Amazon launches Prime for business customers

Amazon's swift expansion of its B2B business is exactly what Staples and Office Depot described to a skeptical Federal Trade Commission last year as their merger plans faltered.

By Daphne Howland • Oct. 25, 2017

Walmart, JD.com reportedly integrating customer loyalty in China

In a challenge to Alibaba, the companies will also develop a program for JD.com to fulfill orders by relying on inventory from Walmart.

By Dan O'Shea • Oct. 19, 2017

Amazon HQ2 bids are in. Who will win?

It's now up to Jeff Bezos to decide where his second city will be.

By Daphne Howland • Oct. 19, 2017