Behind the scenes of Walmart's new on-time, in-full policy

"There is a right path to get to OTIF, and that right path is through investing in data," said Walmart's SVP of logistics Kathryn McLay.

By Edwin Lopez • Oct. 17, 2017

IBM taps blockchain to ease cross-border payments

The use of blockchain in retail is still pretty limited, but more merchants may turn to the technology as a safe and quick way to process international transactions.

By Dan O'Shea • Oct. 16, 2017

Explore the Trendline➔

The state of retail returns

Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

By Retail Dive staff

ASOS launches same-day delivery in the UK

The online brand is speeding things up even for fast fashion.

By Daphne Howland • Oct. 12, 2017

Belgian postal service buys fulfillment specialist Radial for $820M

Bpost is looking to stake a claim on the growing worldwide cross-border e-commerce fulfillment market by acquiring the former ebay unit. 

By Dan O'Shea • Oct. 10, 2017

Amazon exploring delivery to car trunks

As theft of delivered packages from consumer residences continues to be a problem, the e-commerce giant is considering alternatives, according to a report. 

By Dan O'Shea • Oct. 10, 2017

Walmart unveils new 'Mobile Express' returns

In some cases, customers don't even have to return an item to get a refund, the retail giant said on Monday.

By Daphne Howland • Oct. 9, 2017

E-commerce competition spurs 44% of legacy retailers to slash prices

Traditional retailers taking steps to battle pure-play online rivals must be careful about hurting their bottom lines, according to a new report.

By Daphne Howland • Oct. 9, 2017

What Amazon's Seller Flex means for retail supply chains

Either Amazon is looking to disrupt parcel delivery or is merely aiming to take greater control of its supply chain. Which is it?

By Edwin Lopez • Oct. 6, 2017

Costco launches grocery delivery service

The initiative is a defensive move for the warehouse club store, which has built its business model around the in-store experience.

By Jeff Wells • Oct. 6, 2017

Walmart bets on grocery pickup to edge out Amazon

The retailer is leveraging its physical assets, trialing automated pickup kiosks and partnering with Google to build a compelling click-and-collect model hard for even Amazon to replicate.

By Sandy Skrovan • Oct. 6, 2017

Boxed tests driverless carts to improve warehouse efficiency

The e-commerce wholesaler continues its campaign to automate fulfillment processes, with an autonomous cart that enables 80% more picks per hour.

By Dan O'Shea • Oct. 6, 2017

Amazon reportedly piloting long-anticipated delivery service

Warehouse space and delivery costs have vexed the e-commerce giant, but a delivery service could, like its cloud business, eventually compete with FedEx, UPS, DHL and the Postal Service, some analysts believe.

By Daphne Howland • Oct. 5, 2017

Supply chain might be the biggest retail disruptor

The difference between the companies that thrive and those that fail will be which ones master the modern supply chain — and which don’t, writes Karl Siebrecht, co-founder and CEO at FLEXE.

By Karl Siebrecht • Oct. 4, 2017

Walmart buys same-day delivery company Parcel

The acquisition will add new delivery capabilities to Walmart's e-commerce operations in New York, where the retail giant sees the potential for sales growth. 

By Daphne Howland • Oct. 3, 2017

Target expands new ‘Drive Up’ pickup program

The pilot is the retailer's second attempt at curbside pickup and is now available to shoppers at Twin Cities locations Target's Minneapolis headquarters.

By Daphne Howland • Oct. 3, 2017

Nearly 70% of shoppers aware of BOPIS, mobile payments

When it comes to in-store technologies, these capabilities have the broadest awareness among shoppers, according to research from the NRF.

By Dan O'Shea • Oct. 2, 2017

Gap's Intermix deploys new cloud solutions

Gap has tapped frequent partner Oracle to bring cloud capabilities to its Intermix brand in what could be the first step of a broader cloud migration across all Gap banners.

By Dan O'Shea • Oct. 1, 2017

Walmart's Jet is testing free same-day delivery in NYC

Walmart is testing grocery delivery in several markets for a fee, but testing free same-day delivery with Jet in New York, a spokesperson told Retail Dive. 

By Daphne Howland • Sept. 29, 2017

DSW plans 'warehouse' store redesign

The shoe retailer says the new layout will allow it to showcase 70% more merchandise and is set to expand in 2018.

By Daphne Howland • Sept. 28, 2017

Amazon reimagines Echo and expands device family

The e-commerce giant announced six new, voice-enabled products, including a much-anticipated revamped version of the original Echo smart speaker.

By Dan O'Shea • Sept. 28, 2017

Retailers prep for the holidays with new e-commerce services

Radial meets the holiday rush head on with a new suite of services to help e-commerce retailers do more for their customers.

By Dan O'Shea • Sept. 28, 2017

Wayfair service lets customers track furniture deliveries

The waiting is the hardest part when it comes to furniture deliveries, but a new delivery truck tracking feature from Wayfair could ease the pain.

By Dan O'Shea • Sept. 27, 2017

PredictSpring, M.Gemi launch store associate app

M.Gemi becomes the latest retailer to mobilize store associates with a new app that helps them assist customers face-to-face.

By Dan O'Shea • Sept. 27, 2017

Walmart taps Facebook's Workplace to boost productivity

It's part of the retailer's drive to "be a better place to work" and comes on the heels of its new planned corporate campus intended to facilitate teamwork.

By Daphne Howland • Sept. 27, 2017

Bed, Bath & Beyond invests 40% of capex in digital efforts

The home goods retailer has seen digital sales growth and continues to invest on that front, despite overall struggles.

By Dan O'Shea • Sept. 25, 2017