Walmart goes live with Google voice ordering

The alliance is issuing its first real challenge to Amazon as it launches voice shopping of two million Walmart products via Google Home devices.

By Dan O'Shea • Oct. 5, 2017

Loop Commerce lands e-gifting patent

The system, currently used by Macy’s, Saks Fifth Avenue and Neiman Marcus, could help retailers reduce the likelihood of gifts being returned.

By Dan O'Shea • Oct. 4, 2017

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Anthropologie brings furniture customization to AR

The apparel and home goods retailer aims to please custom furniture shoppers with a new 3-D image library and an augmented reality feature.

By Dan O'Shea • Oct. 4, 2017

Office Depot buys IT firm CompuCom and shifts focus

Just when Office Depot seemed to be sticking with retail sales in contrast to rival Staples, the company is now pursuing a new growth strategy centered on business-to-business.

By Daphne Howland • Oct. 4, 2017

Supply chain might be the biggest retail disruptor

The difference between the companies that thrive and those that fail will be which ones master the modern supply chain — and which don’t, writes Karl Siebrecht, co-founder and CEO at FLEXE.

By Karl Siebrecht • Oct. 4, 2017

Starbucks shutters online store to focus on brick and mortar

The coffee chain is betting on a future in which its mobile app drives consumers to experiences in local stores.

By Dan O'Shea • Oct. 3, 2017

Toys R Us launches ‘digital playground’ with AR app

The retailer, fresh from a Chapter 11 filing, is using augmented reality to bring the in-store experience to (virtual) life.

By Dan O'Shea • Oct. 3, 2017

70% of brands use Instagram influencers

Although the ROI of influencers has been hotly debated, L2 found they drive much higher engagement rates than do brand accounts.

By Cara Salpini • Oct. 3, 2017

Target expands new ‘Drive Up’ pickup program

The pilot is the retailer's second attempt at curbside pickup and is now available to shoppers at Twin Cities locations Target's Minneapolis headquarters.

By Daphne Howland • Oct. 3, 2017

Nearly 70% of shoppers aware of BOPIS, mobile payments

When it comes to in-store technologies, these capabilities have the broadest awareness among shoppers, according to research from the NRF.

By Dan O'Shea • Oct. 2, 2017

How Walmart is simplifying building cross-platform apps

The retailer recently debuted Electrode Native, a tool for streamlining mobile development that leverages Facebook's open source React Native.

By Robert Williams • Oct. 2, 2017

Online hijacking threatens retailers’ holiday plans

The growing problem, which involves unauthorized ads appearing on retailer websites to steal clicks and revenue, is set to peak this holiday season, according to a new report. 

By Dan O'Shea • Oct. 2, 2017

Study: Shoppers wary of connected devices

Worldpay found that consumers are worried and skeptical about chatbots and voice assistants, especially where their payment information is concerned.

By Daphne Howland • Oct. 2, 2017

Gap's Intermix deploys new cloud solutions

Gap has tapped frequent partner Oracle to bring cloud capabilities to its Intermix brand in what could be the first step of a broader cloud migration across all Gap banners.

By Dan O'Shea • Oct. 1, 2017

Dynamic Action takes startup honors at Shop.org

Prescriptive analytics, which helps companies take an advised course of action on their wealth of data, may be set for its big retail moment.

By Dan O'Shea • Sept. 29, 2017

Amazon's Alexa pairs with Perry Ellis to help men dress

Results of a recent survey by the brand found that most men are clueless when it comes to dressing for certain occasions. Now they can ask Alexa for help.

By Daphne Howland • Sept. 29, 2017

Dick’s scores another youth league partnership

The Pop Warner partnership, one of many youth leagues the sporting goods retailer has joined with, could help the retailer take on a competitive market.

By Dan O'Shea • Sept. 29, 2017

Report: Walmart will sell meal kits on its website starting in December

The retailer will offer meal kits from various companies as it tests the growing market, according to one supplier who’s had talks with the chain.

By Jeff Wells • Sept. 29, 2017

7 takeaways on retail's future from Shop.org

The annual event offers a sneak peek at technology trends and changing customer behavior. Among the many insights from the show is one universal truth: the shopper is everywhere and retailers should be too.

By Laura Heller • Sept. 28, 2017

Finish Line to invest $15M in digital

Most of the sports gear retailer's traffic is coming through mobile now, but will the digital push be enough to secure market share in a quickly changing sector?

By Daphne Howland • Sept. 28, 2017

Amazon reimagines Echo and expands device family

The e-commerce giant announced six new, voice-enabled products, including a much-anticipated revamped version of the original Echo smart speaker.

By Dan O'Shea • Sept. 28, 2017

Retailers prep for the holidays with new e-commerce services

Radial meets the holiday rush head on with a new suite of services to help e-commerce retailers do more for their customers.

By Dan O'Shea • Sept. 28, 2017

Voice, mobile and e-commerce to drive healthy holiday shopping season

While nearly 75% of consumers plan to do the majority of their shopping in physical stores, digital channels will play a critical role in product research.

By Daphne Howland • Sept. 28, 2017

Burberry uses Apple’s AR tech to engage app users

While other retailers are using augmented reality to sell their products, Burberry is using the tech to create a unique experience on its mobile app.

By Dan O'Shea • Sept. 27, 2017

Marc Lore: Walmart's e-commerce unit still 'feels like a startup'

At Shop.org, the head of Walmart's U.S. e-commerce spoke about the retailer's acquisition strategy and new technology. 

By Laura Heller • Sept. 27, 2017