Wayfair service lets customers track furniture deliveries

The waiting is the hardest part when it comes to furniture deliveries, but a new delivery truck tracking feature from Wayfair could ease the pain.

By Dan O'Shea • Sept. 27, 2017

PredictSpring, M.Gemi launch store associate app

M.Gemi becomes the latest retailer to mobilize store associates with a new app that helps them assist customers face-to-face.

By Dan O'Shea • Sept. 27, 2017

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Walmart taps Facebook's Workplace to boost productivity

It's part of the retailer's drive to "be a better place to work" and comes on the heels of its new planned corporate campus intended to facilitate teamwork.

By Daphne Howland • Sept. 27, 2017

Target teams with Pinterest for visual search

It's been a big year for visual search, and the technology is taking another step into retailer's storefronts through the Target-Pinterest partnership.

By Dan O'Shea • Sept. 26, 2017

Gen Z wants more in-store tech

The youngest generation wants more AR, VR and "just walk out" tech, and they want them within the year, according to a new study.

By Cara Salpini • Sept. 26, 2017

Lowe’s leverages Apple’s ARkit for new apps

The home improvement retailer will add two new AR tools to its app roster early October, including a virtual tape measure app.

By Dan O'Shea • Sept. 25, 2017

Bed, Bath & Beyond invests 40% of capex in digital efforts

The home goods retailer has seen digital sales growth and continues to invest on that front, despite overall struggles.

By Dan O'Shea • Sept. 25, 2017

Survey: Live video chat moves into retail

The platform isn't just for social media anymore, as customers appear ready to engage with brands and sales people via this real-time format.

By Dan O'Shea • Sept. 25, 2017

How DSW tied up mobile engagement with choose-your-own-ending ads

The shoe retailer's recent push into mobile-rich media ads includes a 'what would you do?' storyline and a tiltable lookbook. 

By Shane Schick • Sept. 25, 2017

Walgreens adds IBM analytics to drive in-store productivity

Companies hoping to pull off a successful digital transformation are implementing Big Data and analytics as core principles. 

By Alex Hickey • Sept. 22, 2017

Grocers bring voice-assisted ordering to the store

Voice ordering isn't just for Amazon — independent grocers can now get into the game.

By Dan O'Shea • Sept. 21, 2017

RILA partners with Zebra on (R)Tech Innovation Center

The innovation hub is helping the industry better manage data security.

By Dan O'Shea • Sept. 21, 2017

E-commerce is being fueled by these key tech trends

Investment in mobile and the cloud are separating retail's "Winners" and "Laggards," things to keep in mind for upcoming replacement cycles, writes Nikki Baird of RSR Research. 

By Nikki Baird • Sept. 21, 2017

Amazon reportedly at work on Alexa-powered glasses

Google Glass may have dropped out of the mainstream, but the e-commerce titan is looking for new ways to apply Alexa.

By Daphne Howland • Sept. 21, 2017

The Body Shop uses mobile wallets to power brand campaign

The beauty retailer is trusting mobile wallet passes to grow its petition against animal testing — and give its brand image a boost in the process.

By Dan O'Shea • Sept. 21, 2017

Target’s app to guide customers through stores and to deals

Using beacons and bluetooth, the big box retailer's app will start acting as an in-store GPS and also show its Cartwheel deals as customers get near them in stores.

By Daphne Howland • Sept. 21, 2017

Consumers want personalization, still unwilling to give up data

A study by Oracle shows that 57% of shoppers want one-click checkout that can only be enabled through a payment profile, yet 67% don't want to set up such accounts.

By Dan O'Shea • Sept. 20, 2017

Apple’s iOS 11 triggers a wave of augmented reality apps

Retail AR apps may be witnessing a major breakthrough, as several debut in concert with Apple's launch of iOS 11.

By Dan O'Shea • Sept. 20, 2017

Amazon adds hands-free Alexa to tablets

The Fire HD 10 will mirror the Echo's voice capabilities, and it could give the online giant a stronger foothold in the smartphone and tablet market.

By Dan O'Shea • Sept. 20, 2017

What’s in store for retail marketers

From artificial intelligence to the refinement of customer data, changes are coming. Here’s what the future could hold.

By Cara Salpini • Sept. 20, 2017

Gen Z twice as influenced by social media as by deals

The youngest generation is the first to value social media more than prices when making purchase decisions, according to a study by IRI.

By Cara Salpini • Sept. 19, 2017

Kate Spade New York guides Paris tours with help from AR and influencers

The luxury brand aims to generate buzz around the opening of its first brick-and-mortar store in the city with a new app.

By Natalie Black (Koltun) • Sept. 19, 2017

Brighten your holiday strategies with mobile

The holiday season brings an abundance of advertising noise to consumers and anguish for retailers. Incorporating a mobile strategy can give you a competitive edge.

By Shane M. Swisher, Listrak • Sept. 19, 2017

Williams-Sonoma to accept Venmo, PayPal

Person-to-person payment platforms are gradually moving into the world of e-commerce merchants, bringing with them a hope for younger traffic.

By Dan O'Shea • Sept. 19, 2017

Can VR move beyond content marketing into ads and loyalty?

Marketers are now exploring how to create VR ad experiences that aren't disruptive or hard to implement.

By Robert Williams • Sept. 19, 2017