Report: Gift cards increasingly targeted in latest evolution of security attacks

Criminals are capable of using a variety of methods, including fast, automated bots to crack the serial numbers of gift cards, according to Flashpoint.

By Dan O'Shea • May 3, 2017

Apple Pay transactions surged 450% over the past year

CEO Tim Cook touted the numbers on a call with analysts, although he did not reveal the total number of Apple Pay users, nor the amount of revenue the company earns from Apple Pay.

By Dan O'Shea • May 3, 2017

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

UPS, Sealed Air debut Packaging Innovation Center

The facility aims to help solve packaging and shipping challenges facing e-commerce retailers by maximizing efficiency, minimizing waste, reducing shipping costs and increasing brand affinity.

By Dan O'Shea • May 2, 2017

Facebook tests mobile retail rewards feature

The new program allows users to scan a personalized QR code to receive benefits when purchasing items at participating brick-and-mortar stores.

By Dan O'Shea • May 2, 2017

Lululemon takes aim at reinventing the sports bra

The athletic apparel retailer's Enlite sports bra leverages scientific thinking about bra design and uses a proprietary lightweight fabric for high-performance activity.

By Dan O'Shea • May 2, 2017

Amazon, eBay, Target and Google Maps ditch Apple Watch apps

The big brands' retreat from WatchOS support comes as consumer interest in smart watches wanes. 

By Chantal Tode • May 2, 2017

Minimize CNP fraud to maximize mCommerce revenue

Adapting data based fraud prevention processes can provide users with a seamless shopping experience and mitigate instances of false declines on mobile.

May 2, 2017

Crocs, Quicksilver leverage new SPS Commerce analytics tool

The new capability, as well as enhancements to its sourcing platform, combines retail point-of-sale and inventory data with external information across channels.

By Dan O'Shea • May 1, 2017

Meitu taps Bretman Rock to curate virtual makeup looks

The augmented reality app uses proprietary facial recognition to map users' features to offer precise and natural virtual makeup application.

By Dan O'Shea • May 1, 2017

Softbank software reprograms robot Pepper for customization

The new software suite was designed with the non-technical user in mind and will let businesses customize Pepper without the need for expensive technical overhead, development or prowess.

By Dan O'Shea • May 1, 2017

Gap CIO stresses fast decision-making during technology transformation

Paul Chapman spoke at the Forbes CIO Summit about the organizational changes he's brought to the retailer's IT team, including integrating corporate and e-commerce IT resources.

By Dan O'Shea • April 30, 2017

Oracle adds chatbot, AI capabilities to customer experience suite

Leveraging mobile video and social messaging innovations, the suite facilitates better engagement with customers on marketing and service support fronts.

By Dan O'Shea • April 30, 2017

Starbucks brews growth with bet on mobile ordering and payments

The company said 1,800 of its U.S. stores had 20% or more of peak transactions from Mobile Order & Pay near the end of the quarter.

By Dan O'Shea • April 30, 2017

Bad bots represent 15.6% of e-commerce site traffic, skewing analytics

A Distil Networks report found that 94% of e-commerce sites are hit with bad bots that distort site traffic and prompt security concerns.

By Dan O'Shea • April 27, 2017

Boxed automates fulfillment center, retrains workers for new jobs

The e-commerce retailer has automated its New Jersey fulfillment center with robotics, a move expected to result in a six-fold productivity increase.

By Dan O'Shea • April 27, 2017

Tommy Hilfiger unveils European mobile app

The app features in-store item scanning, enhanced personalization using geo-fencing technology and the ability to shop from the brand’s Instagram feed.

By Dan O'Shea • April 27, 2017

Study: 89% of retailers will arm associates with mobile tech in next 3 years

About 84% of retailers will also use mobile point-of-sale systems in stores by 2020, according to new research from Boston Retail Partners.

By Dan O'Shea • April 27, 2017

Wal-Mart lowers money transfer fees, unveils mobile services

Starting next month, customers can access the mobile Bluebird2Walmart Money Transfer Service to send money for cash pick-up at Wal-mart store locations.

By Dan O'Shea • April 26, 2017

Amazon's Echo Look transforms Alexa into a personal stylist

The camera-equipped device allows users to track their outfit history and ask Alexa to assess their fashion choices.

By Dan O'Shea • April 26, 2017

MikMak ‘minimercials’ aim to turn retailers’ social media stories into sales

The startup creates infomercials that serve as transitions between when users click on retailers' Instagram and Snapchat posts and arrive at product pages.

By Dan O'Shea • April 25, 2017

Survey: Just 29% of retail employees can identify data security best practices

Retail employees scored poorly in many key risk areas, including identifying phishing attempts, safe social media use and incident reporting, according to a report from MediaPro.

By Dan O'Shea • April 25, 2017

Tulip Retail launches employee management platform, mobile app enhancements

The new features aim to help store managers increase productivity, create a stronger employee community and operate more efficient stores.

By Dan O'Shea • April 25, 2017

Dynamic Yield personalization engine aims to help retailers conquer mobile commerce

Mobile accounts for 60% of online traffic, but contributes to only 16% of purchases due to consumers being turned off by lackluster mobile shopping experiences, the company's research found.

By Dan O'Shea • April 24, 2017

Amazon rolls out third-party subscription marketplace

The e-commerce giant is courting sellers of subscription services to use its "Subscribe with Amazon" marketplace to leverage Amazon product search, recommendations and other tools.

By Dan O'Shea • April 24, 2017

Report: Amazon at work on secret driverless vehicle project

The e-commerce giant is reportedly exploring how it can leverage driverless vehicle technology, which could have significant ramifications for logistics and fulfillment. 

By Dan O'Shea • April 24, 2017