Snapchat links with Amazon on visual search function

If successful, the new feature could help generate much sought after m-commerce revenue for parent company Snap.

By Chris Kelly • Sept. 24, 2018

Zebra unveils new in-store mobile scanner for retailers

In the latest move in the industry's race toward frictionless checkout, Zebra Technologies has introduced a new in-store mobile device. 

By Dan O'Shea • Sept. 24, 2018

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Amazon Go stores threaten the economy, UFCW chief says

Millions of Americans will lose jobs as cashierless stores catch on, warns Marc Perrone, United Food and Commercial Workers International Union president.

By Daphne Howland • Sept. 24, 2018

Top retailers focus more on data

On average, retailers and brands reporting at least a 10% revenue bump in their latest fiscal year focus on data twice as much as "underperformers," according to Deloitte Digital.

By Daphne Howland • Sept. 24, 2018

Many shoppers would use AI tech if it saves time and money

Artificial intelligence is a hot-button technology issue, but consumers are pragmatic about its potential, a recent Gartner survey found.

By Dan Alaimo • Sept. 24, 2018

Cosmo teams with Macy’s, Juicy Couture on print-to-mobile shoppable AR ad

Readers can scan a QR code in the print magazine to virtually sample and purchase makeup.

By Robert Williams • Sept. 21, 2018

Connekt joins with Sony for TV-enabled commerce

The reality of shopping directly on TVs is hastened by a deal between Connekt and Sony.

By Dan Alaimo • Sept. 21, 2018

Study: Less than 20% of people have made purchases on social media

Security and privacy concerns bar many consumers from trusting social commerce, even though 80% are familiar with the technology.

By Robert Williams • Sept. 21, 2018

From DTC to IRL: Why Dirty Lemon is taking the retail plunge

The Instagram darling has thrived online, but CEO Zak Normandin believes the brand’s new cashierless "Drug Store" will yield stronger customer relationships — and better shopper data.

By Emma Liem Beckett • Sept. 20, 2018

Amazon unveils new Echo devices, Alexa features

The company rolled out 15 new Alexa-enabled products Thursday, including microwaves, clocks, amplifiers and car gadgets, among other devices.

By Dan O'Shea • Sept. 20, 2018

Amazon Scout gamifies shopping recommendations

The personalization service is currently limited to furniture, home decor and women's shoes, though the company promises "more categories coming soon."

By Dan O'Shea • Sept. 20, 2018

Bloomberg: Amazon reportedly mulling 3K Amazon Go stores by 2021

Up to 10 of the cashierless convenience stores could open this year, and 50 may be slated for 2019, sources told Bloomberg.

By Dan O'Shea • Sept. 20, 2018

CommerceHub debuts last-mile delivery solution for big ticket items

Active Delivery Management is expected to streamline last-mile delivery of large merchandise for the supply chain platform and its retailer clients.

By Dan Alaimo • Sept. 20, 2018

4 Walmart execs to join e-commerce acquisition Flipkart

India is the hottest country in retail and Walmart doesn't want to be left behind. It is installing new leaders months after it bought the e-commerce marketplace.

By Dan Alaimo • Sept. 19, 2018

Victoria’s Secret’s Pink revamps loyalty with mobile app

The app's redesign includes links to Campus Rep brand ambassadors, first looks at new products, games and member-only shopping events.

By Natalie Black (Koltun) • Sept. 19, 2018

Amazon reportedly plotting 8 new Alexa devices this year

New voice assistant-enabled devices could be unveiled before the month is over, CNBC reports.

By Dan O'Shea • Sept. 18, 2018

Shopify brings AR features to mobile commerce platform

More small businesses can now offer immersive experiences for shoppers to closely inspect products before buying.

By Robert Williams • Sept. 18, 2018

Chicago Amazon Go store becomes first outside Seattle

The e-commerce giant takes the cashierless concept beyond its home turf. 

By Dan O'Shea • Sept. 18, 2018

Facebook to gain most from big digital holiday ad spend

Digital advertising tops the marketing wish list for two-thirds of retailers, with a huge chunk going to Facebook and Instagram, reported Reveal Mobile.

By Dan Alaimo • Sept. 18, 2018

Google rolls out shoppable images ahead of the holidays

The features aim to help marketers expand their reach during the holiday season, when 61% of consumers say they're open to buying from new retailers.

By Erica Sweeney • Sept. 17, 2018

Mobile to drive 68% of holiday e-commerce traffic

The holiday season looks promising, with Salesforce predicting 13% sales growth — but they need to prepare for an early start, especially on mobile.

By Dan Alaimo • Sept. 17, 2018

RepairClinic rebrands to highlight anti-counterfeit promise

The parts supplier is trumpeting its manufacturer guarantee aimed at fighting counterfeits and shaking up the e-commerce market for appliance parts.

By Dan O'Shea • Updated Sept. 18, 2018

L'Oréal Paris tries on web-based AR makeup sampling

This is one of the first indications that the cosmetics giant is expanding the use of AR technology developed by Modiface after acquiring the startup in March.

By Robert Williams • Sept. 14, 2018

E-commerce shoppers expect free shipping, branded giveaways

Nearly all shoppers now say free shipping and returns make them more likely to become a repeat customer, according to a survey from Dotcom Distribution.

By Dan O'Shea • Sept. 14, 2018

Container Store tracks appointments with voice tech

The storage retailer reported customer satisfaction and workflow improvements after it deployed in-ear voice technology combined with smart appointment scheduling — an industry first.

By Dan Alaimo • Sept. 14, 2018