Technology: Page 128
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Wegmans launches app to assist visually impaired customers
The Rochester, New York-based retailer is the first grocer to debut this technology to help low-vision and blind shoppers navigate stores.
By Lillianna Byington • Aug. 30, 2018 -
Urban Outfitters cuts lead times by a month
A customer with fast-changing tastes has led the fashion group to tighten every part of its product development to keep inventory moving.
By Emma Cosgrove • Aug. 30, 2018 -
Trendline
Digital innovation and technology trends in retail
Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.
By Retail Dive staff -
Hershey shares digital growth plan
The confectionery and snack company's plan includes a consumer-first focus, driving impulse buys through e-commerce and customer connections.
By Krishna Thakker • Aug. 30, 2018 -
David's Bridal snaps up Blueprint Registry to bolster tech
The struggling wedding business aims to increase its service offering with an asset acquisition of former Target + Techstars startup.
By Dan Alaimo • Aug. 30, 2018 -
RetailMeNot hires Amazon exec as new CTO
Vivek Sagi had been head of product and engineering for Amazon Business Procurement Solutions and also previously served as CTO of Amazon's Woot.com electronics marketplace.
By Dan O'Shea • Aug. 30, 2018 -
Opinion
The critical role of search in the retail revolution
As data expands and becomes an increasingly valuable commodity, search becomes more important than ever, writes Microsoft's Christi Olson.
By Christi Olson • Aug. 30, 2018 -
Post-purchase firm Narvar raises $30M
The $30 million funding round shows more retailers are embracing the importance of post-purchase customer care.
By Dan O'Shea • Aug. 29, 2018 -
Kohl's cuts 60 corporate tech jobs
While cutting tech workers, the department store retailer continues to invest in new initiatives including cloud technologies.
By Dan Alaimo • Aug. 29, 2018 -
Diane von Furstenberg credits 11% of revenue to personalized e-commerce
The fashion brand used Qubit Aura, an AI-powered product discovery solution, to increase conversions on mobile by four times.
By Robert Williams • Aug. 28, 2018 -
Deep Dive
How in-car tech will give new meaning to ‘mobile commerce’
U.S. drivers are responsible for $212 billion of spending during their commutes, but carmakers have to overcome skepticism from consumers and advertisers about connected cars.
By Robert Williams • Aug. 28, 2018 -
2nd Amazon Go store opens in Seattle
As promised, a second iteration of the e-commcerce giant's scan-and-go concept has come to life, with a few differences from the flagship store.
By Dan O'Shea • Aug. 28, 2018 -
Use of retailer mobile apps doubled in 2018
Customer satisfaction with retailer mobile apps is at 83%, and 49% are using the apps to make purchases, according to Synchrony.
By Dan Alaimo • Aug. 28, 2018 -
Lowe's announces CIO vacancy as C-suite undergoes overhaul
The company's former CIO Paul Ramsay departed near the end of July, according to Lowe's.
By Samantha Schwartz • Aug. 28, 2018 -
AR tops list of future shopping experiences
Augmented reality, in-store personalization and robotics are among the future trends that retailers will need to embrace and expand to survive, Infiniti Research said.
By Dan Alaimo • Aug. 27, 2018 -
Lazada offers credit lines to sellers in Singapore
The e-commerce company becomes the latest online marketplace to offer sellers financing to help them grow their businesses.
By Dan O'Shea • Aug. 27, 2018 -
21% of oversized online purchases arrive damaged
Not even Amazon has solved the challenge of shipping oversized items, creating a logistics opportunity for other retailers, according to a report from uShip.
By Dan Alaimo • Aug. 27, 2018 -
Mobile sales to hit $117B in 2018
A recent Forrester report notes that, despite subdued growth in mobile sales, smartphones will influence $1.3 trillion worth of sales in the U.S.
By Dan O'Shea • Aug. 24, 2018 -
Alexa Fund Fellowship now includes 18 universities
Amazon is helping conversational AI research efforts at the university level, adding more schools to its Alexa Fund Fellowship.
By Dan O'Shea • Aug. 23, 2018 -
Forever 21 visual search tool boosted purchase value by 20%
The fast-fashion retailer has debuted, and quickly expanded, an AI-based visual search and navigation tool for its mobile and e-commerce business.
By Dan Alaimo • Aug. 23, 2018 -
Opinion
Shaping the future of retail through edge IT
Retail CIOs' dilemma boils down to the age-old 'cost versus innovation' debate. Nick East, CEO of Zynstra asks: how can they optimize their efficiencies while simultaneously delivering innovation?
By Nick East • Aug. 23, 2018 -
How will Google bust into brick and mortar?
It's reportedly only a matter of time before the tech giant signs the lease on its first permanent store — and just what its physical strategy will look like remains to be seen.
By Corinne Ruff • Aug. 23, 2018 -
Nike’s mobile strategy dominates other athletics retailers
According to a report by Gartner L2, three of Nike's apps have over 300,000 downloads each, and the company has outperformed others in the activewear space.
By Dan Alaimo • Aug. 22, 2018 -
The rise, fall and return of RFID
Fifteen years after Walmart launched a costly pilot project, the sensors are coming back in style thanks to proven benefits for retailers and their suppliers.
By Deborah Abrams Kaplan • Aug. 22, 2018 -
Costco adopts Apple Pay as it embraces contactless payments
Costco reportedly has started accepting Apple Pay just days after completing its deployment of contactless payment technology, according to MacRumors.
By Dan O'Shea • Aug. 22, 2018 -
What's behind Best Buy's $800M foray into healthcare services?
Best Buy helped define big-box specialty retail decades ago. With its latest acquisition, the electronics seller shows it's once again at the forefront of retail's evolution.
By Daphne Howland • Aug. 22, 2018