RBC: About 41% of Americans now own smart speakers

2018 was a big year for smart speaker adoption by consumers, but that doesn't mean voice commerce is exploding yet.

By Dan O'Shea • Jan. 3, 2019

Share of US retail sales from smartphones jumps 14% in Q3

Omnichannel shoppers are retailers' most valuable segment, generating 27% of all sales despite representing just 7% of customers, according to a study by adtech firm Criteo.

By Robert Williams • Jan. 3, 2019

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Alexa-powered shopping triples during holiday season

While Amazon didn't provide exact numbers, the e-commerce giant said holiday sales broke records.

By Robert Williams • Jan. 2, 2019

Warby Parker hit by cybersecurity attack

The eyeglass retailer stated that the breach may have impacted up to 198,000 customers. 

By Dan O'Shea • Jan. 2, 2019

58% of retail sales will be influenced by digital by 2023

A new Forrester report finds an increasing number of all purchases are influenced by digital capabilities like mobile search and online marketplaces.

By Dan O'Shea • Jan. 2, 2019

5 stories that shaped retail tech in 2018

While there have been several technological advancements this year, a select few stood out as game changers in the category.

By Caroline Jansen • Dec. 21, 2018

5 stories that shaped mobile commerce in 2018

Mobile tech demonstrates how stores are evolving — and that we are living in the middle of a shift in consumer behavior. 

By Kaarin Moore • Dec. 21, 2018

Voice accounts for less than 1% of e-commerce sales

A report from eMarketer states that consumers are buying and using smart speakers, but not using them to shop. 

By Dan O'Shea • Dec. 21, 2018

HSN's credit card business to be taken over by Synchrony

Parent company Qurate also extended an agreement with the financial services firm to provide services to QVC and Zulily.

By Dan O'Shea • Dec. 21, 2018

Joann invests in 3D laser-cutting startup Glowforge

This marks the retailer's second move within a week to roll out a service enabling shoppers to customize products.

By Dan O'Shea • Dec. 20, 2018

Rite Aid onboards new CIO amid struggles

While competitors like CVS and Walgreens have found their edge, Rite Aid is struggling to keep pace.

By Samantha Schwartz • Dec. 20, 2018

Study: Website users want fresh content, reviews, security and privacy

Online shoppers are hungry for the benefits of the digital world, but that doesn't mean they are easy marks.

By Dan O'Shea • Dec. 20, 2018

Rue21 commits to BOPIS with plans to deploy Kibo solution

The fashion retailer becomes the latest merchant in the sector to outline plans to support click and collect.

By Dan O'Shea • Dec. 19, 2018

Walmart testing in-house visual search technology

A TechCrunch report revealed that Walmart Labs is collaborating with Hayneedle to scale search objectives. 

By Dan O'Shea • Dec. 19, 2018

Delivering the future to the shelf edge

Retail's future with AI will involve a combination of machine and human partnership, with the primary focus being optimized pricing and promotions for the consumer.  

Dec. 19, 2018

More US consumers ditching cash for cards, mobile

Paper currency could be on its way out in the U.S., but a cashless society is not yet in sight.

By Dan O'Shea • Dec. 18, 2018

12 news stories that shaped retail in 2018

From Sears and Mattress Firm's bankruptcies to Walmart's $16 billion Flipkart buy, here's a look back at the biggest news from the last 12 months.

By Corinne Ruff • Dec. 18, 2018

Google sets up shop in India

The tech company rolls into the burgeoning India e-commerce scene with a new shopping home page and search tools.

By Dan O'Shea • Dec. 18, 2018

Kroger's driverless delivery pilot enters next phase

The retailer and its technology partner, Nuro, will put unmanned vehicles on the road for the first time as part of a test in Scottsdale, Arizona.

By Jeff Wells • Dec. 18, 2018

'Tis the season for increased cyber attacks

A report by Infoblox reveals that retailers experience an increase in online theft and fraudulent behavior during the holidays.

By Dan O'Shea • Dec. 17, 2018

Nearly 70% of marketers to use Instagram in 2018

Marketers are increasing their use of both Instagram and Snapchat, though the latter falls in much lower, at 28% on the year.

By Dan O'Shea • Dec. 17, 2018

AI could deliver $300B in benefits for retailers, study says

Artificial intelligence can improve operational logistics and customer-facing services. 

By Gary Wollenhaupt • Dec. 17, 2018

H&M Home unwraps voice-powered gift guide for Google Assistant

The voice application also offers payment through voice command and Google Pay, letting users purchase merchandise without leaving the app.

By Robert Williams • Dec. 17, 2018

45% of online shoppers complete purchases via mobile

When it comes to buying online, more consumers pay using mobile smartphones than those who use computers, according to a PYMNTS.com study.

By Dan O'Shea • Dec. 14, 2018

Walgreens to sell overstock, returns via B2B marketplace

The retailer will partner with liquidation platform B-Stock to rid itself of excess inventory.

By Dan O'Shea • Dec. 14, 2018