7-Eleven cashes in on Alipay, WeChat Pay at Canadian stores

The Chinese payment services are now available at 35 locations in Vancouver and Toronto before a planned expansion.

By Robert Williams • Nov. 26, 2018

Retailers to see 75% increase in social media during the holidays

The last two months of the year represent a huge spike in social media messages for retailers, making the busiest time of the year a little busier.

By Dan O'Shea • Nov. 21, 2018

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Snapchat unveils in-app shopping channel with Shopify

As social networks become a more important channel for retailers and brands, the multimedia messaging platform is launching an in-app shopping channel to jump on board the trend.

By Dan O'Shea • Nov. 21, 2018

Mobile checkout time decreases 12 seconds in Q2

A new Checkout Conversion Index report links mobile conversions to speed, variety of payment options, free shipping and checkout consistency.

By Dan Alaimo • Nov. 21, 2018

Best Buy beats Q3 estimates, raises full year guidance

The electronics retailer rode 4.3% comp sales growth to $9.59 billion in revenue for the third quarter.

By Dan O'Shea • Nov. 20, 2018

ShopRunner launches ‘District’ mobile marketplace

The e-commerce network unveiled an app heavy on personalization and Amazon comparisons.

By Dan O'Shea • Nov. 20, 2018

Snap opens certification program for AR creators

Lens development was once limited to its in-house agency, but the company has gradually opened the platform to brands.

By Robert Williams • Nov. 20, 2018

71% will shop Thanksgiving weekend, Cyber Monday

A Deloitte study confirms that this will be a big holiday retail weekend with sales split almost evenly between online and physical stores.

By Dan Alaimo • Nov. 20, 2018

Amazon, Pep Boys expand tire installation services partnership

Manny, Moe and Jack would approve of bringing the service to more locations.

By Dan O'Shea • Nov. 19, 2018

YouCam Makeup combines AI, AR for Beauty 3.0

Perfect Corp. released the next generation of the app with a promise to provide a more personalized and accurate virtual try-on experience.

By Dan Alaimo • Nov. 19, 2018

Walmart unveils 'digital playground' as it gets serious about toys

After aligning with interactive programmer Eko, the retailer is rolling out an online experience just in time for the holidays.

By Dan O'Shea • Nov. 19, 2018

Online fraud attempts forecasted to peak on Thanksgiving Day

Attempted e-commerce fraud is expected to grow less than last year, but the 14% rise seen by ACI Worldwide is still troublesome for retailers.

By Dan Alaimo • Nov. 16, 2018

Oracle calls on digital assistant to boost operational productivity

Announced last month, this could be the latest virtual assistant to impact retail, but on the back end of the business.

By Dan O'Shea • Nov. 16, 2018

Shyft raises $6.5M to fuel workforce management app

The platform enables retail and service employees to easily swap work shifts.

By Dan O'Shea • Nov. 16, 2018

Walmart exploring delivery via driverless vehicle

The retail giant is teaming with Ford and Postmates to inch a little closer to the concept of a driverless vehicle delivering groceries to customer homes.

By Dan O'Shea • Nov. 15, 2018

Apple's e-commerce leads all US retailers in cybersecurity

The Naughty and Nice list from LastPass ranked the best and worst online retailers in terms of security. 

By Dan Alaimo • Nov. 15, 2018

How retailers can tell stories by reading emotions

An emotionally engaging story about a product can lead to sales. But how do retailers know whether or not shoppers like what they hear, writes Dan O'Shea, a contributor to Retail Dive.

By Dan O'Shea • Nov. 15, 2018

Many shoppers say marketing emails aren't effective on mobile

Promotional emails may not be designed for an era in which 70% of consumers are using smartphones to view them, according to a new survey.

By Dan O'Shea • Nov. 14, 2018

Will AI really move the needle for retailers?

Improving the digital experience for consumers is important. Retailers are turning to technology to fill the gaps.

Nov. 14, 2018

JD.com racks up $23B during Singles Day

Self-created sales events are huge successes for Alibaba and Amazon, but others like JD.com, Target and Walmart also tag along for big gains.

By Dan Alaimo • Nov. 13, 2018

EBay teams with Handy, Porch, InstallerNet on product assembly

Partnering with installation and assembly companies could give the online marketplace a leg up by extending more value to customers.

By Dan O'Shea • Nov. 13, 2018

42% of holiday shoppers turning to mobile this year

Almost three-quarters of shoppers will head to physical stores this season too, according to a study by Citi Retail Services.

By Dan O'Shea • Nov. 12, 2018

Walmart to open an in-store AI lab

The retailer is exploring how artificial intelligence can be used for both store associate and customer-facing applications.

By Dan O'Shea • Nov. 12, 2018

Bluefly, NeWants team up on gamified shopping platform

Tech, home and lifestyle products are discounted through socially-driven flash sales. 

By Dan O'Shea • Nov. 12, 2018

Zara expands online sales to 106 more countries

The fast-fashion retailer is expanding its e-commerce presence amid a changing apparel sector, with a goal of being available worldwide by 2020.

By Dan O'Shea • Nov. 9, 2018