Retailers' murky data collection practices tarnish personalization efforts

Data creates a paradox: collect enough data to offer a seamless customer experience, but limit intake enough to avoid privacy concerns.

By Samantha Schwartz • Jan. 14, 2019

Shyft, JDA integrate technologies to mobilize workforce management

The partnership signifies an effort to modernize how retailers and retail workers manage their work schedules.

By Dan O'Shea • Jan. 14, 2019

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

5 innovative experiential stores in NYC

Retailers are placing new store concepts in Manhattan to encounter a diverse clientele. 

By Kaarin Moore • Jan. 14, 2019

Grabango raises $12M to bring automated checkout to bigger stores

The tech company is one of the latest entrants in the competitive automated checkout market, and it claims to already be working with major chains.

By Dan O'Shea • Jan. 11, 2019

Perfect blends with Ulta on in-store beauty try-ons

The technology, which debuted at CES, lets shoppers experiment with products and assists stylists in making more effective sales demonstrations.

By Robert Williams • Jan. 11, 2019

Parcel Guard joins the fight against porch pirates

Danby came to CES with the latest idea to fight package theft — a secure, safe-like smart mailbox.

By Dan O'Shea • Jan. 11, 2019

NRF 2019 - Reviving retail's roots in relationship: A Fortune 500 exec's perspective

Former Whole Foods Market executive and current VP of Marketing at GoSpotCheck, Heather Larabee, explores the transformation of relationship in retail.

Jan. 11, 2019

Commuter commerce represents $230B opportunity

About 73% of commuters surveyed by Digital Drive and PYMNTS.com said they already connect to the internet while driving.

By Dan O'Shea • Jan. 10, 2019

Square offers SDK to allow merchants to process in-app payments

The company provides tools to help merchants support in-app payments, but is the average small merchant ready for that step?

By Dan O'Shea • Jan. 10, 2019

Study: Smart speaker ownership surges 36% to 53M US adults

About 21% of people ages 18 and older said they own a smart speaker.

By Robert Williams • Jan. 10, 2019

Google Assistant to be available on 1B devices

While it will soon be on 10 times more devices than Alexa, the tech giant, in other ways, is still chasing Amazon.

By Dan O'Shea • Jan. 9, 2019

Walgreens taps Zebra for in-store mobile devices

The drugstore outfits store associates with technology that assists in selling, inventory management and order set-up for customers.

By Dan O'Shea • Jan. 9, 2019

Walmart adds another driverless car to test fleet

Udelv, which offers driverless technology through its customizable cargo vans, joins the retailer's growing list of grocery delivery partners. 

By Kristine Sherred • Jan. 9, 2019

L'Oréal, Olay's tech gurus provide a peek into beauty's future at CES

The head of L'Oréal's tech incubator and Olay's principal scientist demoed at the show new products driven by data, science and the demand for better personalization.

By Peter Adams • Jan. 9, 2019

How AI is assisting the comeback of brick & mortar retail

Brick-and-mortar stores aren’t going away completely. Technology is allowing online retailers to invest in physical shops.

By Ryan Lester, Director of Customer Engagement Technologies, LogMeIn • Jan. 9, 2019

Can Kroger make money selling tech to other retailers?

The grocer is partnering with Microsoft to develop digital shelves, inventory management programs and other systems it will roll out to its own stores and offer to others.

By Krishna Thakker • Jan. 8, 2019

Standard Cognition buys Explorer.ai to boost automated checkout ambitions

Automated checkout startup Standard Cognition acquired new tech to help it create Amazon Go-like features for the retail sector.

By Dan O'Shea • Jan. 8, 2019

Study: 57% of shoppers use retailer mobile apps in-store

Mobile is being used in-store, but could it be used for more?

By Dan O'Shea • Jan. 8, 2019

Chico's Soma brand debuts tech-enabled fit bra

Fit is a big conundrum when buying bras, and several brands have turned to tech to help the process.

By Daphne Howland • Jan. 8, 2019

Amazon Go could generate $4.5B with plan for 3K stores

An RBC report suggests the cashierless store's sales are higher than typical convenience stores, meaning an ambitious expansion could generate billions.

By Dan O'Shea • Jan. 7, 2019

Amazon sets up virtual furniture showroom online

The e-tailer's latest step in its pursuit of furniture sales is a virtual showroom that lets users build their own room scenes.

By Dan O'Shea • Jan. 7, 2019

Holiday spending sleighs

Consumer confidence and prepared retailers made the perfect partnership for a strong retail season.

By Kaarin Moore • Jan. 4, 2019

New Segway robot joins autonomous delivery race

The delivery potential of the "Loomo" remains unclear, but Segway-Ninebot CEO Luke Gao insists it will help solve the last mile in crowded cities.

By Dan O'Shea • Jan. 4, 2019

Five Below works with BRP on new in-store technology

As the discount store pursued rapid store expansion over the last year, it also has started working with Boston Retail Partners on new in-store technology.

By Dan O'Shea • Jan. 4, 2019

Digital card-not-present fraud to hit $130B by 2023

Card-not-present fraud is becoming a bigger problem, and merchants are not investing enough in prevention solutions, according to Juniper Research.

By Dan O'Shea • Jan. 3, 2019