Dollar General appoints new store operations leader

Steve Deckard will transition into an “expanded role” as Steve Sunderland prepares to depart from the retailer later this month.

By Peyton Bigora • Jan. 9, 2024

Costco takes responsibility for workers’ decision to unionize

Last month's vote by employees in Norfolk, Virginia, reflects “a failure on our part,” the retailer’s outgoing and incoming CEOs said in a joint letter.

By Sam Silverstein • Jan. 9, 2024

Explore the Trendline➔

Retail's quest to improve the customer experience

From new store concepts to AI-enabled offerings, retailers are constantly shifting their approach to better cater to shopper needs.

By Retail Dive staff

Lululemon raises Q4 revenue outlook

The athletic apparel retailer credited the holiday season for helping to drive performance near the end of the year.

By Nate Delesline III • Jan. 8, 2024

New CEO at Solo Brands as Q4 sales disappoint

Former Vista Outdoor CEO Christopher Metz will replace John Merris later this month, as the company lowers guidance for the fiscal year.

By Daphne Howland • Jan. 8, 2024

Chico’s CEO out as brands join Sycamore holding company

Molly Langenstein took over the top job four years ago amid slumping sales and a tumultuous period for the women’s apparel company.

By Daphne Howland • Jan. 8, 2024

CVS interim CFO takes permanent seat

Thomas Cowhey is taking on the top finance job as the company looks to get back on track following a restructuring, layoffs and rising costs.

By Grace Noto • Jan. 8, 2024

Amazon closes its last Fresh Pickup site

The shuttering of the second drive-up location marks the end of this concept for the retail giant as it proceeds with its grocery business revamp. 

By Peyton Bigora • Jan. 8, 2024

7 retail trends to watch in 2024

From economic pressures weighing on consumers to relocating stores away from malls, here’s what’s on retailers’ minds heading into the new year.

By Retail Dive Staff • Jan. 8, 2024

Indoor maps and location: A leap forward for retail digital transformation

Elevate the customer experience and boost profits at physical stores.

Jan. 8, 2024

Redefining retail frontline operations: How PetSmart continues to evolve employee engagement

Like many retailers where the majority of associates aren't at a computer, PetSmart evolved their internal communications channels to ensure they could reach all associates across stores, distribution centers (DCs) and home offices.

Jan. 8, 2024

Influencer Jaclyn Hill’s namesake beauty brand shuts down

Jaclyn Cosmetics was housed under Forma Brands, which filed for bankruptcy in early 2023.

By Caroline Jansen • Jan. 5, 2024

CVS Pharmacy introduces 2-tiered loyalty program

The drugstore retailer is offering a free tier and another that costs $5 per month, touting perks like discounts, same-day delivery and other incentives.

By Tatiana Walk-Morris • Jan. 5, 2024

Chico’s joins Sycamore’s KnitWell Group

Last year the private equity firm announced it would acquire the apparel conglomerate for $1 billion.

By Daphne Howland • Jan. 5, 2024

The Body Shop reaches all-vegan product formulations

All current products have been certified by The Vegan Society, a goal the company has pursued since setting the target in 2021.

By Howard Ruben • Jan. 5, 2024

The Weekly Closeout: Conair names new president, CEO and what’s the path forward for Nike?

Kristie Juster will take on both roles at the product company, while Nike could be rethinking its relationship with DTC. 

By Retail Dive Staff • Jan. 5, 2024

Party City balloon supplier Anagram exits bankruptcy

In a deal with a group of investors, the balloon manufacturer will operate as an independent company and continue supplying Party City.

By Nate Delesline III • Jan. 4, 2024

Walgreens slashes dividend as US retail drags in Q1

Traffic and sales at the company’s U.K. Boots locations benefit from strength in beauty, while in the U.S. it’s more focused on healthcare services.

By Daphne Howland • Jan. 4, 2024

Shiseido to acquire Dr. Dennis Gross Skincare

The deal, which is expected to close in the first quarter, could accelerate Shiseido’s growth in the Americas.

By Caroline Jansen • Jan. 3, 2024

Retailers took back $743B in returns last year, with $101B lost to fraud: NRF

E-commerce has led to more returns, which many retailers are working to mitigate, per a report from the National Retail Federation and Appriss Retail.

By Daphne Howland • Jan. 3, 2024

The Container Store promotes two execs to foster custom services, brick-and-mortar expansion

The promotions are the latest in a series of initiatives to get the retailer closer to its $2 billion annual revenue goal.

By Daphne Howland • Jan. 2, 2024

The shift to digital and sustainable practices will redefine retail

Discover how traditional retailers are adapting to the digital era and embracing sustainability, leveraging technologies like Hanshow's ESL solutions, AIoT and SaaS to enhance efficiency, reduce environmental impact and meet evolving consumer demands.

Jan. 2, 2024

Consumers could return $82.1B worth of holiday merchandise, survey finds

To address the rising cost of returns, 44% of retailers have increased return or restocking fees, according to CBRE and Optoro.

By Tatiana Walk-Morris • Dec. 29, 2023

Free shipping is more important to shoppers than same-day delivery: Forrester

The costs of implementing same-day and next-day delivery might not be worth it given the level of consumer interest in the service.

By Tatiana Walk-Morris • Dec. 28, 2023

’Tis the season for a retail tech-stack rethink

An influx of in-store technologies has CIOs leaning toward cloud for integration solutions, according to research by Bain and Aptos.

By Matt Ashare • Dec. 26, 2023

Nike unveils $2B cost-savings plan to drive growth, profitability

The retailer is streamlining the organization, simplifying its product portfolio, increasing automation and using scale to drive efficiencies.

By Cara Salpini • Dec. 22, 2023