Operations: Page


  • Costco storefront.
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    Kaarin Vembar/Retail Dive
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    Costco workers at Virginia store unionize

    The Teamsters represent 18,000 of the big-box retailer's workers, and last year secured a national agreement with improved pay and benefits.

    By Nate Delesline III • Dec. 22, 2023
  • An exterior shot of the corner of a large corporate headquarters building with Canadian flags outside and the word "wolverine" on the front.
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    Retrieved from Wolverine Worldwide on December 21, 2023
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    Wolverine Worldwide appoints chief supply chain officer

    In the newly created role, Bishu Jayaram will be responsible for the footwear company’s sourcing, distribution and logistics.

    By Laurel Deppen • Dec. 22, 2023
  • Trendline

    Retail's quest to improve the customer experience

    From new store concepts to AI-enabled offerings, retailers are constantly shifting their approach to better cater to shopper needs.

    By Retail Dive staff
  • The inside of the Ecco store in SoHo with shoes and accessories on shelves and tables.
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    Courtesy of Ecco
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    Column

    The Weekly Closeout: Ecco opens in SoHo and will Something Navy be sold for $1?

    The footwear brand opened in New York City as it celebrates its 60th anniversary, while the blogger-founded apparel company reportedly will be sold.

    By Retail Dive Staff • Dec. 22, 2023
  • Exterior of a Nordstrom Rack store.
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    Daphne Howland/Retail Dive
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    Nordstrom continues off-price push with new Rack locations in 4 states next fall

    The department store is betting on its lower-priced unit despite declines over the last several quarters.

    By Tatiana Walk-Morris • Dec. 22, 2023
  • A red storefront entrance with a white dot-in-circle logo and an "order pickup" sign on the door. Trees and blue sky with white clouds on the right.
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    Daphne Howland/Retail Dive
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    Shoppers use BOPIS to avoid holiday shipping delays: report

    Buy online, pick up in store accounted for one-fourth of online orders in the three weeks after Cyber Monday, according to Salesforce. 

    By Tatiana Walk-Morris • Dec. 21, 2023
  • Walgreens revamps its app.
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    Courtesy of Walgreens
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    Walgreens marketing chief let go amid last month’s layoffs

    Linh Peters had arrived last year from Calvin Klein, but was affected by the drugstore retailer's second workforce reduction of the year.

    By Dec. 21, 2023
  • A cargo ship on the Suez Canal
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    Courtesy of Suez Canal Authority
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    Holiday shelves unaffected by Suez Canal attacks, but retailers anticipate disruptions in the new year

    Retail industry groups are monitoring the situation, which is adding time and costs to the supply chain as shippers seek alternative routes.

    By Dec. 20, 2023
  • Open checkout area at Walmart supercenter in Fayetteville, Arkansas
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    Courtesy of Walmart
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    Walmart adds Affirm’s buy now, pay later option to self-checkout

    In an expanded partnership between the two companies, Walmart is adding a BNPL option to checkout kiosks at most stores. 

    By Tatiana Walk-Morris • Dec. 20, 2023
  • Federal Trade Commission Chair Lina Khan speaks during a discussion on antitrust reforms at the Brookings Institution October 4, 2023 in Washington, DC.
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    Getty Images
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    FTC antitrust trial against Amazon won’t start until mid-2026, at the earliest

    The government wants to move more efficiently, while the e-commerce giant says the scope and complexity of the case require more time.

    By Dec. 19, 2023
  • Young woman online shopping using the laptop at home
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    Getty Images
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    With website down, Zulily’s future in doubt

    The e-commerce retailer's website is currently "down for maintenance," following layoffs.

    By Nate Delesline III • Dec. 19, 2023
  • Exterior shot of The Container Store.
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    Courtesy of The Container Store
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    The Container Store opens 100th store in New Jersey amid small format expansion

    The location is the home retailer’s sixth small-format store as it looks to achieve higher productivity in its store fleet.

    By Tatiana Walk-Morris • Dec. 19, 2023
  • Image shows interior storefront of Coupang featuring neon displays.
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    Courtesy of Coupang
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    Farfetch to be acquired by Coupang in a $500M deal

    As a result, Farfetch will be delisted from the NYSE, and its agreement to buy Yoox Net-a-Porter from Richemont has been terminated.

    By Lara Ewen • Dec. 19, 2023
  • People walk past the exterior of a Timberland storefront.
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    Matthew Eisman/Getty Images for Pandora Media via Getty Images
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    VF Corp. reports stolen data from cybersecurity incident

    The attack last week has impacted the apparel conglomerate’s ability to fulfill orders.

    By Laurel Deppen • Dec. 18, 2023
  • A Miniso storefront
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    Permission granted by Miniso Group
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    Miniso opens 100th US store

    The new location in Orlando, Florida, is part of the retailer's strategy to become a lifestyle super brand known for joyful and fun products.

    By Nate Delesline III • Dec. 18, 2023
  • Cloudy skies over a building, with a streetlight to the left and a road in front.
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    Courtesy of Unilever
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    Unilever to sell portfolio that includes Q-tips, Noxzema

    Under a newly arrived chief executive, the consumer products giant also unloaded Dollar Shave Club earlier this year.

    By Dec. 18, 2023
  • An exhibition floor at a conference filled with vendor booths and people.
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    Catherine Douglas Moran/Retail Dive
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    NRF launches Center for Retail Sustainability

    The organization partnered with Deloitte to improve supply chain traceability within the industry to generate economic, social and  environmental benefits.

    By Nate Delesline III • Dec. 15, 2023
  • PepsiCo, Doritos, Spirits
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    Courtesy of PepsiCo
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    The Weekly Closeout: Doritos creates nacho cheese-flavored liquor and Target gets a new ‘employee’

    In a partnership with Empirical, the chip-flavored drink is set to sell in New York, California and online, while a Skipper doll exclusive is now at Target.

    By Retail Dive Staff • Dec. 15, 2023
  • The outside of the Macy's store in Herald Square in NYC during the holidays.
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    Kaarin Moore/Retail Dive
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    Will Macy’s follow Sears to the retail graveyard?

    The iconic department store could thrive as a smaller, more focused retailer, but a potential buyout would make a transformation unlikely, analysts say.

    By Dec. 15, 2023
  • Mall operator PREIT files for bankruptcy for the second time in 3 years

    The mall REIT came to court with a plan to shed $880 million in debt and obtain $135 million in debtor-in-possession and exit revolver financing.

    By Dec. 15, 2023
  • A Sephora storefront
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    Permission granted by Sephora
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    Sephora announces 2024 Accelerate program cohort

    The retailer is continuing to support emerging beauty brand founders with grants, access to industry leaders and an opportunity to sell in stores.

    By Dec. 14, 2023
  • Employees sit at tables in an outdoor area at Etsy's Hudson office
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    Permission granted by Etsy
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    Etsy to cut 11% of workforce

    The online marketplace said reducing its headcount by 225 people, including its current chief marketing officer, will help maintain a sustainable cost structure. 

    By Nate Delesline III • Dec. 14, 2023
  • The outside of the Macy's store in Herald Square in NYC during the holidays.
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    Kaarin Moore/Retail Dive
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    Macy’s, Anne Klein partner on NYC pop-up shop

    The apparel brand, which has partnered with Macy’s in the past, will showcase items from its latest collection at the temporary store. 

    By Tatiana Walk-Morris • Dec. 14, 2023
  • Casper storefront.
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    Kaarin Vembar/Retail Dive
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    DTC brands embrace hybrid models as online growth slows: GlobalData

    Companies are expanding their distribution channels through wholesale and physical storefronts to capture shoppers post-pandemic.

    By Howard Ruben • Dec. 13, 2023
  • Jenna Lyons sitting among shoes.
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    Courtesy of eBay
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    EBay pushes luxury consignment service with curated Jenna Lyons collection

    A bus will travel to Los Angeles and Las Vegas with items from Lyons’ closet for sale, and shoppers can also get their own luxury handbags appraised.

    By Tatiana Walk-Morris • Dec. 13, 2023
  • Person shops for holiday items at Target.
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    Courtesy of Target
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    Target woos last-minute holiday shoppers with extended hours

    The retailer is also offering same-day fulfillment options through Shipt and its own Order Pickup and Drive Up services through Christmas Eve.

    By Tatiana Walk-Morris • Dec. 13, 2023