Operations: Page 93


  • Four anoraks, (brown, green, blue and navy) hang on a black rack. their collars and the background are cream-colored.
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    Courtesy of J. Crew
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    Deep Dive

    Resale’s big secret? It may need stores

    To join the secondhand market boom, many apparel retailers and brands have turned to third-party platforms that struggle to sustain a profit.

    By April 17, 2023
  • City portrait of young female wearing blue blank hoodie and blue jeans
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    Adobe Stock/San4ezz007

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    Sponsored by CommerceHub

    How to tell the story of your brand with a curated product assortment tailored to customers

    By creating a strong emotional connection with customers and offering a personalized product assortment, retailers can increase customer loyalty.

    April 17, 2023
  • A woman puts clothing into an RFID self-checkout kiosk Explore the Trendline
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    Thai Liang Lim via Getty Images
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    Trendline

    How retailers are deploying in-store technology

    Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

    By Retail Dive staff
  • David's Bridal opens a store in Naperville, Illinois.
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    Courtesy of David's Bridal
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    David’s Bridal lays off over 9K as it pursues a sale

    A company spokesperson said the retailer is “evaluating our strategic options” and a sale process is underway.

    By Dani James • April 14, 2023
  • Two individuals wear Lacoste clothing in front of a wall of roller skates.
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    Courtesy of Netflix
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    Column

    The Weekly Closeout: Lacoste partners with Netflix and is David’s Bridal considering bankruptcy?

    The fashion brand is releasing a collection based on “Bridgerton” and other shows, while the wedding retailer could be looking at a Chapter 22.

    By Retail Dive Staff • April 14, 2023
  • A the interior of a store glows through the front windows, with a sign reading "Bonobos" in white capital letters above.
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    Courtesy of Express, Inc. and WHP Global
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    Walmart is selling Bonobos to Express, WHP Global for $75M

    The retail giant paid more than four times that much when it acquired the DTC menswear brand six years ago.

    By April 14, 2023
  • A box labeled "Hasbro" is displayed, along with other store products.
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    Justin Sullivan via Getty Images
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    Hasbro hires Harley-Davidson CFO

    Gina Goetter will transition from motorcycles to Monopoly as she takes the role at the toy company, which is set to cut 15% of its workforce this year.

    By Elizabeth Flood • April 14, 2023
  • Rent the Runway names new CFO as it slogs toward profitability

    The apparel rental service narrowed its losses in Q4, with revenue and active subscribers up from last year.

    By April 13, 2023
  • An Amazon Prime delivery truck
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    Courtesy of Amazon
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    Andy Jassy touts Amazon’s advertising potential

    In his annual letter to shareholders, the e-commerce giant's chief executive compared the ad business to AWS, which he led for more than 20 years.

    By Nate Delesline III • April 13, 2023
  • A view of the front of the U.S. Capitol building framed by green-leaf trees against a clear blue sky.
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    Permission granted by Dan Zukowski
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    Senators press major retailers, brands on child labor in supply chains

    Sens. Alex Padilla and John Hickenlooper questioned Walmart, Target, J. Crew and others about compliance practices after reports of exploitation in the U.S.

    By April 13, 2023
  • Walmart announces Carrier Pickup by FedEx.
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    Courtesy of Walmart
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    Walmart e-commerce layoffs surpass 3K

    The retail giant is letting go nearly 1,000 workers at a distribution center in Chino, California, amid plans to ramp up its use of robotics.

    By April 13, 2023
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    Daphne Howland/Retail Dive
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    More than 50K stores may close by 2027: UBS

    Small chains are most at risk due to lack of capital to build an omnichannel offering.

    By Nate Delesline III • April 12, 2023
  • Stacked white boxes of makeup on a black store display
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    Gabe Ginsberg / Stringer via Getty Images
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    Forma Brands exits bankruptcy, names previous Outdoor Voices exec CEO

    The beauty company finalized its sale to investors, including Jefferies Finance, and appointed Cliff Moskowitz to the chief role.

    By Dani James • April 12, 2023
  • A store with a banner that says "Walmart" with a sunshine logo and "Neighborhood Market" in white letters against a green background.
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    Courtesy of Walmart
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    Citing ‘tens of millions of dollars a year’ in losses, Walmart to close 4 Chicago stores

    The retail giant has traditionally favored operating in suburban and rural areas, and is pulling back on its smaller Neighborhood Market locations.

    By April 12, 2023
  • Outside storefront image of The Home Depot
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    Courtesy of The Home Depot
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    The Home Depot names vice president of its retail media network

    Melanie Babcok takes on the role as many retailers delve into advertising as an additional revenue stream. 

    By Tatiana Walk-Morris • April 12, 2023
  • An Amazon sign is seen with a building in the background
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    Michael M. Santiago via Getty Images
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    Amazon begins charging for some returns made to The UPS Store

    A fee will apply if an Amazon Fresh, Whole Foods or Kohl’s location is within the same distance or closer to the customer’s delivery address.

    By Max Garland • April 12, 2023
  • Person uses mounted fitness mirror equipment from Tonal
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    Courtesy of Tonal
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    Tonal founder Aly Orady steps down as CEO

    Orady is transitioning to the chief technology officer position as the company closes $130 million in financing.

    By Dani James • April 11, 2023
  • ThredUp warehouse, packaging.
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    Courtesy of ThredUp
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    American Eagle jumps into secondhand sales via ThredUp

    The retailer is the latest to sign onto the used-apparel site’s quickly expanding resale platform.

    By April 11, 2023
  • An aerial view of TEU containers stacked at Virginia International Gateway
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    Courtesy of Port of Virginia
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    Retail imports rising but will stay below pandemic peak: report

    Large year-over-year import cargo declines in retail were skewed by unusually high volumes last year, according to the NRF and Hackett Associates.

    By Nate Delesline III • April 11, 2023
  • Person pulling a pallet of boxes in a warehouse
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    Matt Cardy via Getty Images
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    How the pandemic’s e-commerce boom drove new packaging trends

    Industry experts say the last three years have seen an uptick in “ships in own container” packaging as well as changes in design.

    By Leslie Nemo • April 11, 2023
  • A Dollar General storefront at nighttime featuring the company's signature yellow and black sign
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    Courtesy of Dollar General
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    OSHA cites Dollar General store for ‘dangerous safety hazards’

    The Pennsylvania store faces fines for blocked emergency exits and electrical panels — the latest in a series of in-store safety violations.

    By Nate Delesline III • April 10, 2023
  • Kohl's storefront
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    Courtesy of Kohl's
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    S&P Global takes Kohl’s down a notch after weak Q4

    The retailer’s high C-suite turnover, its status as a department store and an uncertain economy could limit its progress this year, the ratings firm warned.

    By April 10, 2023
  • Puffy clouds in a blue sky frame a storefront that says "Bed Bath & Beyond" in large dark letters.
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    Daphne Howland/Retail Dive
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    With suppliers still wary, Bed Bath & Beyond banks on $120M consignment deal

    One analyst calls it “way too late and beyond a desperate move.”

    By April 10, 2023
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    Thierry Serier

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    Sponsored by Mood Media

    How one retailer is making real customer connections

    Creating memorable experiences that capture the attention of your shoppers requires a combination of media solutions that stimulates all of the human senses.

    April 10, 2023
  • A screenshot of the ycmc.com website before the company filed for bankruptcy
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    Nate Delesline III/Retail Dive
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    Shoe City files for Chapter 11 bankruptcy

    The retailer plans to liquidate its 39 stores by the end of next month, citing an inability to repay creditors.

    By Nate Delesline III • April 7, 2023
  • Colin Kaepernick Nike ad
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    Justin Sullivan via Getty Images
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    Nike’s longtime chief communications officer to retire in June

    Nigel Powell has steered the company through thorny political issues, including the company’s decision to stand by football star Colin Kaepernick.

    By Natalie Schwartz • April 7, 2023