Operations: Page 93


  • Impossible Foods boxes
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    Courtesy of Impossible Foods
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    Impossible Foods makes executive changes for a ‘decisive year,’ CEO says

    The plant-based pioneer appointed Colgate-Palmolive veteran Elaine Paik as its new CFO, while Emma Hutchens takes over as chief people officer.

    By Elizabeth Flood • Jan. 24, 2024
  • A group of people stand in a store, talking.
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    Courtesy of RILA
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    Deep Dive

    7 reasons why everyone’s confused about shrink and theft

    There’s even less data about retail crime now that the National Retail Federation has retracted a key claim about its impact. What’s going on?

    By Jan. 24, 2024
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • A crowd gathers in front of a colorful sign illuminating a stage.
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    Courtesy of National Retail Federation
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    Every store is a flagship

    Most stores have no vibe because retailers lost sight of what makes people get off the couch, according to WD Partners' Lee Peterson.

    By Jan. 23, 2024
  • Nancy Green, president and CEO of Old Navy
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    Courtesy of Gap Inc.
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    Beyond Yoga taps Old Navy, Athleta veteran Nancy Green as CEO

    Co-founder Michelle Wahler will step down next month. Chief Operations Officer and Chief Financial Officer Jesse Adams is also leaving.

    By Jan. 23, 2024
  • A person with long hair and a polka-dotted shirt smiles.
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    Courtesy of Designer Brands
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    Everlane CEO jumps to Designer Brands

    Andrea O'Donnell, who also has merchandising and brand-building experience at Deckers and LVMH-owned DFS Group, was named brands chief.

    By Jan. 23, 2024
  • A closeup of a white "Vans" sign, below a red-trimmed window, reflecting a blue-gray sky.
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    Daphne Howland/Retail Dive
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    VF Corp. cyberattack impacted 35.5M consumers

    The North Face and Vans parent company originally reported the incident at the height of the holiday season.

    By Jan. 23, 2024
  • A person sitting on a chair, talking.
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    Courtesy of National Retail Federation
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    The surprising reason Tractor Supply has embraced AI

    CEO Hal Lawton said the retailer is investing heavily in the generative tech, and that its most important purpose is old-fashioned customer service.

    By Jan. 23, 2024
  • A general view of atmosphere at the New York Magazine + Bloomingdale's celebration of the new Mitchell Gold + Bob Williams Shop-in-Shop at Bloomingdale's on March 8, 2018 in New York City.
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    Craig Barritt via Getty Images
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    ‘It’s a tough industry out there’: A look at the furniture supply chain’s challenging year

    Operational headaches have contributed to financial failures among some suppliers. That has created problems for retailers — and opportunities.

    By Jan. 23, 2024
  • Casper storefront.
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    Kaarin Vembar/Retail Dive
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    Casper appoints Purple veteran as CEO

    The DTC mattress brand brought on Joe Megibow as its chief executive, succeeding Emilie Arel, who has held the position since 2021.

    By Jan. 22, 2024
  • A model wears brightly colored Sundry clothing.
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    Retrieved from Digital Brands Group on January 03, 2024
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    Digital Brands Group plots 50 stores

    The company said its first location will open by March and plans to use it to offload excess inventory, particularly from its Sundry acquisition.

    By Jan. 22, 2024
  • A display of tan, yellow and blue cosmetics products in various shapes and sizes
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    Courtesy of Beautycounter
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    Beautycounter founder returns as CEO

    Gregg Renfrew will take on the role, once again, on Feb. 1. Marc Rey left the position in May last year.

    By Howard Ruben • Jan. 22, 2024
  • FTC
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    Getty Images
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    Amazon cuts ‘Buy with Prime’ staff

    The relatively small number adds to the tens of thousands already affected by downsizing at the e-commerce giant in the past year or so.

    By Jan. 22, 2024
  • Kirkland’s promotes company veteran to CEO post

    Amid waning furniture sales, the company has tapped insider Amy Sullivan, who has already led a series of transformation efforts at the retailer.

    By Tatiana Walk-Morris • Jan. 22, 2024
  • In an aerial view, trucks sit parked in front of a Walmart store on February 21, 2023 in Richmond, California.
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    Justin Sullivan via Getty Images
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    Walmart ups store manager pay to an average $128K, revamps bonus structure

    “The number one driver of job satisfaction is an associate’s manager,” a Walmart executive noted in his announcement.

    By Emilie Shumway • Jan. 22, 2024
  • A "for lease" sign for on a retail store window, with a reflection of a building across the street.
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    Daphne Howland/Retail Dive
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    5 ways the pandemic is still impacting retail

    The disease outbreak is no longer an emergency, but some of the adaptations retailers made during its height endure — for better or worse.

    By Jan. 22, 2024
  • Person handing packages to another person
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    iStock.com/SARINYAPINNGAM

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    Sponsored by Walmart GoLocal

    How to determine if unscheduled delivery is a fit for your business

    With unscheduled delivery you can batch as many as 10-15 orders together and deliver all of them over a period of 3-4 hours.

    By Lucy Tudor-Ralston, Senior Director, Growth, Expansions, and Operations • Jan. 22, 2024
  • Wayfair headquarters in Boston.
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    Permission granted by Wayfair
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    Wayfair lays off 1,650 employees in latest restructuring

    The job cuts, the third round in about 18 months, affect 13% of its global workforce and 19% of its corporate team.

    By Nate Delesline III • Jan. 19, 2024
  • The Honey Pot booth at the 2023 ESSENCE Festival Of Culture in New Orleans.
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    Arturo Holmes via Getty Images
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    The Honey Pot to be acquired

    Through an acquisition with Compass Diversified, the feminine care brand plans to expand into other product categories.

    By Howard Ruben • Jan. 19, 2024
  • Hidden Valley Ranch and Burt's Bees limited-edition lip balm
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    Courtesy of Hidden Valley Ranch
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    The Weekly Closeout: GameStop ditches NFTs while Burt’s Bees teams with Hidden Valley Ranch

    The gaming retailer shuts its NFT marketplace due to regulatory uncertainty, as the beauty brand debuts flavored lip balm for “wing eating season.”

    By Retail Dive Staff • Jan. 19, 2024
  • An Ikea storefront in Singapore taken on May 21, 2010.
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    "IKEA Singapore" by Karl Baron is licensed under CC BY 2.0
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    Ikea to expand plan-and-order stores

    The locations, which also serve as pick-up points for online orders, come as the retailer invests billions into its physical store fleet.

    By Tatiana Walk-Morris • Jan. 19, 2024
  • An exterior corner of a Macy's store.
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    Daphne Howland/Retail Dive
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    Macy’s to cut 3.5% of its workforce, close 5 mall anchors

    The moves come as Tony Spring prepares to take the reins from CEO Jeff Gennette, who said a year ago that store closures were mostly complete.

    By Jan. 18, 2024
  • Five pieces of clothing, with a cardboard box to the right that says "Stitch Fix."
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    Courtesy of Stitch Fix
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    Stitch Fix ends full-time work for stylists, lays off some leads

    The apparel box retailer has kept a tight grip on expenses, but its sales and customer base continue to shrink.

    By Jan. 18, 2024
  • A Target storefront with the company's signature red color scheme and bullseye logo
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    Courtesy of Target
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    Target names Michael Fiddelke chief operating officer

    The retailer also shuffled its merchandising team, splitting up responsibility for discretionary categories and essentials.

    By Nate Delesline III • Jan. 18, 2024
  • A white truck is parked in front of a Lowe's store on a clear, bright day.
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    Daphne Howland/Retail Dive
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    Lowe’s names new EVP of supply chain

    The home improvement retailer promoted company veteran Margi Vagell to take over for the retiring Don Frieson.

    By Alejandra Carranza • Jan. 17, 2024
  • A collection of Hello Bello baby products.
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    Courtesy of Hello Bello
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    Hello Bello names new CEO

    Will Righeimer will lead the Kristen Bell and Dax Shepard-founded baby brand after it was bought out of bankruptcy last month.

    By Jan. 17, 2024