Operations: Page 35


  • People walking down the street, past storefronts.
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    Daphne Howland/Retail Dive
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    Macy’s Q2 sales disappoint as stores slated for closure post steep declines

    The department store is preparing for its all-important holiday quarter with a value message that goes beyond discounts, executives said.

    By Aug. 21, 2024
  • A Perigold room with a staircase in the background.
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    Courtesy of Perigold
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    Wayfair’s Perigold banner to open first physical store

    The move comes about three years after Wayfair said it would open locations for each of its five brands, which also include Joss & Main and Birch Lane.

    By Tatiana Walk-Morris • Aug. 21, 2024
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • Two people walk into a J.C. Penney retail store.
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    Justin Sullivan via Getty Images
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    How J.C. Penney is using AI and machine learning in its supply chain

    The department store retailer is investing heavily in new technology to improve productivity and upgrade its legacy systems.

    By Philip Neuffer • Aug. 21, 2024
  • A sign hangs near a Walmart store.
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    Joe Raedle / Staff via Getty Images
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    Walmart used AI to crunch 850M product data points

    “We're finding tangible ways to leverage generative AI to improve the customer, member and associate experience,” CEO Doug McMillon said.

    By Bryan Wassel • Aug. 20, 2024
  • Mattress Firm storefront.
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    Permission granted by Mattress Firm
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    Mattress Firm, DoorDash partner on 2-hour delivery

    The companies are providing on-demand delivery from the retailer’s more than 2,300 store locations in the U.S. 

    By Tatiana Walk-Morris • Aug. 20, 2024
  • An Adidas store stands in Manhattan on October 25, 2022 in New York City.
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    Spencer Platt via Getty Images
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    Adidas America faces almost $400K in fines over warehouse safety violations

    The Occupational Safety and Health Administration inspected the facility in 2021 and identified safety hazards that were still not corrected by a January 2024 visit.

    By Aug. 20, 2024
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    "Guess Jeans Label" by Mike Mozart is licensed under CC BY 2.0
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    Guess CFO resigns after one year

    The finance chief’s abrupt departure comes on the heels of the apparel manufacturer’s deal earlier this year to buy fashion brand Rag & Bone.

    By Maura Webber Sadovi • Aug. 20, 2024
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Retail Dive
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    Best Buy launches AI-powered delivery tracking

    The company joins the growing ranks of retailers that are tapping artificial intelligence to enhance the shopping experience.

    By Nate Delesline III • Aug. 19, 2024
  • A white storefront with "Abercrombie Kids" on it and sale signs out front.
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    The image by Dough4872 is licensed under CC BY-SA 3.0
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    Abercrombie & Fitch Co. to distribute children’s apparel line via Haddad Brands

    The deal will allow Abercrombie to expand its product assortment to cater to a broader age group as well as amplify its brand internationally.

    By Tatiana Walk-Morris • Aug. 19, 2024
  • Basketball star Steph Curry holds a basketball with Under Armour founder Kevin Plank.
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    Courtesy of Under Armour
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    Deep Dive

    Kevin Plank can’t let go of Under Armour. Is that hampering a turnaround?

    Three CEOs have come and gone in the four years since Plank stepped down. Now, the sportswear brand’s founder is back with another plan to revive the brand amid flagging sales and relevance.

    By Aug. 19, 2024
  • A person wearing a dark suit, light blue shirt and light pink necktie.
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    Noam Galai via Getty Images
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    Fabrizio Freda prepares to step down as Estée Lauder CEO

    Freda has been at the helm for 16 years and will exit in the midst of a turnaround that has entailed layoffs and other leadership change.

    By Aug. 19, 2024
  • Walgreens revamps its app.
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    Courtesy of Walgreens
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    Walgreens names digital commerce leader, chief merchant

    Sharmila Sudhakar comes from Tailored Brands to tackle digital growth while Tracey Koller joins from Party City to lead merchandising,

    By Nate Delesline III • Aug. 16, 2024
  • Joann store.
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    Courtesy of Joann
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    Column

    The Weekly Closeout: Amazon rebrands resale unit and seasonal hiring commences

    Amazon Warehouse, which sells used, pre-owned or open-box products, is now known as Amazon Resale. Meanwhile, Joann is starting seasonal hiring early.

    By Retail Dive Staff • Aug. 16, 2024
  • Walmart storefront sign.
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    Kaarin Vembar/Retail Dive
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    Walmart e-commerce sales surge 21%, but profitability remains elusive

    E-commerce losses narrowed in the quarter, as CEO Doug McMillon told analysts the retailer will “eventually make money in e-commerce.”

    By Nate Delesline III • Aug. 15, 2024
  • A person holds a tablet and looks at clothing.
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    Courtesy of Trove
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    Trove acquires competing resale platform Recurate

    The combined company will oversee 44 partners and control up to 80% of branded resale traffic in the U.S. as a result of the deal.

    By Lara Ewen • Aug. 15, 2024
  • A robotic machine moves through a warehouse.
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    Mark Makela via Getty Images
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    Warehouse robot momentum faces cost, ROI challenges

    Companies that invest in the pricey tech may need to wait two to three years on average to see a return on investment, market analyst Ash Sharma said.

    By Alexei Alexis • Aug. 15, 2024
  • A row of pink vans line up on a single road, with "Avon" printed on the side of each.
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    Duane Prokop via Getty Images
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    Facing hundreds of talc-related lawsuits, Avon Products files for bankruptcy

    Brazilian beauty conglomerate Natura & Co. earlier this year floated plans to separate its Avon business, but said this week that’s now on hold.

    By Aug. 14, 2024
  • A bedroom featuring an Ikea mattress.
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    Courtesy of Ikea
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    Ikea US debuts new mattress line

    The furniture chain faces competition from DTC mattress companies that are expanding more into physical retail. 

    By Tatiana Walk-Morris • Aug. 14, 2024
  • The exterior of a Walmart store at night
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    Courtesy of Walmart
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    Walmart opens ocean shipping network to marketplace sellers

    The big-box retailer’s cross border network provides full container load freight service from China to the U.S.

    By Kelly Stroh • Aug. 14, 2024
  • Booth in a trade show exhibit hall
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    Sam Silverstein/Retail Dive
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    Instacart partners with Ibotta to deliver digital coupons to shoppers

    Ibotta will be the preferred third-party coupon provider for all eligible product categories available on the grocery tech company’s platforms.

    By Sam Silverstein • Aug. 14, 2024
  • An Amazon truck is seen entering the LDJ5 Amazon Sort Center on April 25, 2022 in New York City.
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    Michael M. Santiago via Getty Images
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    Amazon unveils 2024 peak season fulfillment fees

    The added costs, starting in October, will come as the e-commerce giant gears up for a shorter holiday shipping season.

    By Max Garland • Aug. 14, 2024
  • This image depicts the podcast series image for Brillio's Retail Dive series, "The Magic of Digital in Retail"
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    Alyssa Eckel-Martin/Retail Dive
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    Sponsored by Brillio

    [Podcast] The Magic of Digital in Retail

    In this three-part podcast series, we explore the applications of AI in retail across functions, what algorithmic retail is, why it’s essential and how building an Algorithmic Retail business enhances revenue, profitability and operational efficiencies while curbing waste and costs.

    Aug. 13, 2024
  • Closeup of a storefront sign.
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    Daphne Howland/Retail Dive
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    How Target made grocery a $24B business

    The retailer shares how assortment, e-commerce and labor changes have helped it grow food and beverage sales by more than $8 billion since 2019.

    By Catherine Douglas Moran • Aug. 13, 2024
  • Green shelves with clear and colorful cleaning bottles next to paper towel rolls
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    Permission granted by Grove Collaborative
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    In latest effort to trim costs, Grove Collaborative switches to Shopify

    The sustainably-minded consumer products company reported expanded margins and narrowed losses in Q2, but sales and active customers declined.

    By Aug. 13, 2024
  • Activewear on display as seen through a storefront window.
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    Ben Pruchnie via Getty Images
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    Wolverine revenue falls nearly 30%

    Despite declines at three of its largest brands, the Merrell parent company’s CEO said the results were better than expected.

    By Laurel Deppen • Aug. 12, 2024