Williams-Sonoma to accept Venmo, PayPal

Person-to-person payment platforms are gradually moving into the world of e-commerce merchants, bringing with them a hope for younger traffic.

By Dan O'Shea • Sept. 19, 2017

Consumers wary of biometric payment tech

A majority of consumers believe they will be shopping without cash in a few years, yet many fear the authentication capabilities that will help them get there, according to a new study.

By Dan O'Shea • Sept. 13, 2017

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Amazon, eBay, Google lead surge in AI patents

Artificial intelligence-related patent filings have surged in recent years as the technology's retail uses have come to light.

By Dan O'Shea • Sept. 13, 2017

Fraud attempts spiked after Equifax data breach

The data breach could have a ripple effect throughout the retail industry if consumers lose faith in handing over their personal data.

By Dan O'Shea • Sept. 11, 2017

CVS brings vending machines to 25 non-store locations

The machines will dispense more than 70 CVS-brand products, from bandaids to batteries.

By Dan O'Shea • Sept. 8, 2017

Billabong migrates to the cloud for omnichannel support

Another struggling retailer looks to a new platform to better connect the physical and digital.  

By Dan O'Shea • Sept. 7, 2017

Walmart and Affirm: A match Amazon will find hard to beat

The importance of the partnership’s new financing options shouldn’t be underestimated, writes Christopher Walton, former VP, Target Store of the Future.  

By Christopher Walton • Sept. 7, 2017

Walmart’s Hayneedle debuts app with visual search

The home furnishings and decor retailer's app is armed with visual search capabilities, which could become a must-have for merchants.

By Dan O'Shea • Sept. 6, 2017

Cashless self-checkout takes center store in NY grocery

As interest in self-checkout continues to climb, one grocer in New York placed new cashless units in the middle of the store, where they now handle 20% of store traffic.

By Dan O'Shea • Sept. 1, 2017

PayPal boosts POS presence with cash-back credit card

We may start seeing the name PayPal more often at in-store payment terminals, as the company releases a new cash-back credit card.

By Dan O'Shea • Aug. 31, 2017

Fitbit teams up with Mastercard for contactless payments

The newest smartwatch on the block, Fitbit Ionic, will have contactless payment capability via multiple payment networks.

By Dan O'Shea • Aug. 30, 2017

Walmart bolsters money services with app update

Users of the "Express Money Services" feature also have the ability to speed up their transactions through in-store express lanes.

By Dan O'Shea • Aug. 25, 2017

Groupon reaffirms dynamic pricing strategy

The company renewed a partnership with Boomerang Commerce to continue price optimization efforts.

By Dan O'Shea • Aug. 25, 2017

Walmart reportedly closes in on pilot deal to offer Affirm loans

The big-box retailer is eyeing new ways for customers to finance purchases, and the startup has quickly become a popular retail partner.

By Dan O'Shea • Aug. 23, 2017

Startup ushers in the cashierless checkout era

Cashierless checkout isn't just for Amazon and Walmart anymore, as Standard Recognition looks to enable more retailers with the capability.

By Dan O'Shea • Aug. 22, 2017

Study: Retail automation market worth $18.9B by 2023

From checkout-free technology to robots that track inventory, the retail automation market is poised for double-digit growth in the coming years.

By Dan O'Shea • Aug. 21, 2017

Walmart jumps ahead of Amazon with Scan & Go

Walmart, in a race with Amazon toward frictionless checkout, is launching an in-app scan and payment feature for shoppers to use in-store.

By Dan O'Shea • Aug. 9, 2017

Amazon Pay Places could seriously challenge Apple Pay

The payment program is right now just a limited extension of Amazon Pay, but a new report suggests it could be key to helping Amazon take on Apple.

By Dan O'Shea • Aug. 9, 2017

Retailers drive multi-touch screen growth

As touchscreen devices become commonplace, interfaces that allow multiple touch points could be the next big thing in stores.

By Dan O'Shea • Aug. 8, 2017

City Furniture adding new mobile capabilities

The regional furniture retailer is going mobile in stores with POS gear and apps from Ingenico and IBM.

By Dan O'Shea • Aug. 1, 2017

In-app payments for retail rose 57% in a year

Mobile apps of all types are increasingly coming with payment features, a trend that is especially strong in retail, according to new research.

By Dan O'Shea • July 28, 2017

Study: Wearable payments on the way to mainstream

Smart wearables with payment capabilities could be a major wild card in the payments space in the next few years.

By Dan O'Shea • July 25, 2017

BJ’s Wholesale Club launches new mobile website

The company's new chief digital officer is making his mark with improvements aimed at making it easier for club members to manage memberships and save on purchases. 

By Dan O'Shea • July 25, 2017

J.C. Penney adopts Apple Pay in stores nationwide

The department store retailer is going the extra mile to integrate its credit card and loyalty program with the platform to encourage customer use.

By Dan O'Shea • July 24, 2017

Purchase loan disruptor Affirm now partnered with 1,000 retailers

The financial services company says that credit terms should be simpler and more fair, and that retailers have something to benefit from that too.

By Daphne Howland • July 20, 2017