Operations: Page 20


  • Casper storefront.
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    Kaarin Vembar/Retail Dive
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    Casper finds new owners through Carpenter Co. deal

    The brand, which was acquired in 2022 by Durational Capital Management, has become a subsidiary of the polyurethane foams manufacturer.

    By Nov. 4, 2024
  • Employees working in an Amazon fulfillment center are seen from above.
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    Mark Makela / Stringer via Getty Images
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    Amazon’s inbound fulfillment process is getting a makeover

    CEO Andy Jassy said initial efforts to improve inventory placement are bearing fruit while more investments are underway.

    By Max Garland • Nov. 4, 2024
  • A woman puts clothing into an RFID self-checkout kiosk Explore the Trendline
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    Thai Liang Lim via Getty Images
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    Trendline

    How retailers are deploying in-store technology

    Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

    By Retail Dive staff
  • An Allbirds storefront on Abbot Kinney Boulevard in California.
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    Cara Salpini/Retail Dive
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    Deep Dive

    DTC is dead. Long live DTC.

    As a channel, it remains key to growth for many retailers. But the era of the DTC brand as we know it is over.

    By Nov. 4, 2024
  • People running wearing Brooks shoes.
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    Courtesy of Brooks Running
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    Column

    The Weekly Closeout: Brooks Running hits revenue record and Ollie’s Bargain Outlet acquires former Big Lots stores

    The running brand surpassed $1 billion in global revenue year to date, while Ollie’s acquired more leases from the bankrupt discounter.

    By Retail Dive Staff • Nov. 1, 2024
  • Person in athletic gray shorts and tights holds a dumbell weight while looking at TV
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    Courtesy of Peloton
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    A Peloton subscriber will be its next CEO

    Ford Executive Peter Stern has also held leadership roles at Apple — where he was co-founder of Apple Fitness+ — and Time Warner Cable.

    By Oct. 31, 2024
  • Stéphane de La Faverie, Estée Lauder CEO
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    Courtesy of Estée Lauder
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    Estée Lauder appoints CEO

    Stéphane de La Faverie has been with the beauty giant since 2011 and succeeds Fabrizio Freda, who announced his retirement earlier this year.

    By Howard Ruben • Oct. 31, 2024
  • Wayfair's Florence, Kentucky, returns center and outlet store.
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    Retrieved from Google on Oct. 30, 2024.

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    Wayfair to lay off 218 employees as it plans to close returns center

    Taking effect at the end of 2025, the move will also impact an outlet store as the company trims expenses.

    By Max Garland • Oct. 31, 2024
  • Walgreens revamps its app.
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    Courtesy of Walgreens
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    Walgreens to lay off over 250 people

    The decision regarding the support center roles follows a recent announcement that the pharmacy retailer plans to close 1,200 stores over the next three years.

    By Nate Delesline III • Oct. 31, 2024
  • Reese Witherspoon announces the launch of her new company, Draper James.
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    Courtesy of Draper James
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    Draper James hires Michael Kors veteran as CEO

    New CEO Jeannie Yoo also stepped into an advisory role with Consortium Brand Partners, which took a majority stake in the brand a year ago.

    By Howard Ruben • Oct. 30, 2024
  • A bright blue storefront entrance.
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    Daphne Howland/Retail Dive
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    Build-A-Bear appoints chief brand officer

    Kim Utlaut spent over 20 years in leadership roles at Coca-Cola, most recently serving as the general manager for franchise leadership. 

    By Tatiana Walk-Morris • Oct. 30, 2024
  • Two of Stanley's Quencher tumblers in blue and orange.
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    Permission granted by Stanley
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    Tumbler manufacturer Stanley using AI to predict supply disruptions

    Stanley 1913 expects to improve scenario planning and supply chain visibility with the Kinaxis Maestro platform. 

    By Kelly Stroh • Oct. 30, 2024
  • A large, lit-up sportswear store at night.
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    Courtesy of Adidas
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    Adidas reaches settlement with Ye as Yeezy inventory dwindles

    The brand says it has momentum, though some analysts wonder what will follow the current hype around its legacy Terrace styles.

    By Oct. 29, 2024
  • Storefront of Ross
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    "Ross" by Genevieve Prentice is licensed under CC BY-SA 2.0
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    Ross names new CEO

    James Conroy, who was previously the chief executive of Boot Barn, will succeed Barbara Rentler, effective Feb. 2. 

    By Oct. 29, 2024
  • Crocs lowers outlook as Heydude continues to drag down revenues

    The company is working to build Heydude’s brand awareness and momentum through influencer partnerships after a 17% revenue drop in Q3.

    By Nate Delesline III • Oct. 29, 2024
  • Instacart app with decorative items in the background.
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    Courtesy of Instacart
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    Party City taps Instacart for same-day delivery

    Customers can now get delivery in as fast as an hour from over 700 of the retailer’s stores across the country. 

    By Tatiana Walk-Morris • Oct. 29, 2024
  • foxtrot
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    Brett Dworski/Retail Dive
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    5 retail horror stories of 2024

    From Youthforia’s problematic foundation shade range to Foxtrot’s abrupt shuttering, retailers have been the subject of some scary stories.

    By Oct. 29, 2024
  • A black flag that says "The Real Real" hangs off a building's dark trim.
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    Daphne Howland/Retail Dive
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    The RealReal CEO out after less than 2 years

    Rati Sahi Levesque, who helped found the company in 2011, has replaced John Koryl, who arrived in February last year and has now left the company.

    By Oct. 28, 2024
  • Exterior of a grocery store.
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    Courtesy of Amazon Fresh
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    Amazon’s top grocery executive exits

    Tony Hoggett, the retailer’s senior vice president of worldwide grocery stores, is leaving after nearly three years at the company.

    By Catherine Douglas Moran , Jeff Wells • Oct. 28, 2024
  • Amazon recently showcased its fulfillment center operations in Detroit at a ribbon cutting event.
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    Courtesy of Amazon
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    Amazon warns of West Coast capacity constraints

    Cross-docking inefficiencies are leading to issues bringing inventory into the company's fulfillment network, experts say.

    By Max Garland • Oct. 28, 2024
  • Packaging boxes
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    Permission granted by Fibre Box Association
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    Sponsored by Fibre Box Association

    Corrugated packaging: Essential for retail success and protection

    Protect products and profits: How corrugated packaging ensures damage-free deliveries.

    Oct. 28, 2024
  • Cropped shot of a customer paying for her purchase with a credit card
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    AJ_Watt via Getty Images
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    Sponsored by Concora Credit

    The rising value of nonprime cobrand credit cards

    Nonprime cobrand cards offer millions of people an opportunity to improve their credit score while taking advantage of the rewards that make everyday life more convenient.

    Oct. 28, 2024
  • A window display of a Coach store.
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    Michael M. Santiago via Getty Images
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    Tapestry and Capri merger blocked in win for FTC

    The owners of Coach and Michael Kors plan to appeal the decision, but experts say it’s unlikely the deal will go through.

    By Laurel Deppen • Oct. 25, 2024
  • Tractor Supply to acquire online pet pharmacy

    The move expands the retailer’s market opportunity. Meanwhile, new locations spurred Q3 sales, as store comps and net income declined.

    By Oct. 25, 2024
  • 7-Eleven
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    Retrieved from Seven & i Holdings.
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    7-Eleven to open over 600 stores under new design by 2027

    The retailer’s newest format features “a larger product assortment and expanded food and beverage offerings,” CEO Joseph DePinto told investors.

    By Brett Dworski • Oct. 25, 2024
  • Nordstrom partners with Indochino for shop-in-shops.
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    Courtesy of Indochino, Nordstrom
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    Indochino names vice president of retail sales and operations

    Sean Wrenn was most recently vice president of direct retail at Kendra Scott and also has experience from Abercrombie & Fitch and Aéropostale.

    By Howard Ruben • Oct. 25, 2024