Operations: Page 2


  • Picture of Shein office lobby.
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    Courtesy of Shein
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    Shein has copyright infringement ‘baked into’ its business model: class action lawsuit

    The complaint is the latest to claim the fast-fashion company steals designs from independent artists.

    By Laurel Deppen • April 11, 2024
  • A warm beige makeup bottle with a drawing of a cactus on it
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    Courtesy of The Honest Company
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    Jessica Alba to step down as chief creative officer of The Honest Company

    The founder, who remains a board member, moves on as the brand’s leadership says recent turnaround efforts are working.

    By April 10, 2024
  • Trendline

    The latest in experiential retail

    With customers returning to in-store shopping, retailers are testing out new store concepts, exiting others and otherwise refining their brick-and-mortar touchpoints.

    By Retail Dive staff
  • Global Brand Ambassador, Gabrielle Union in Knix's Mesh Bra and Light Leakproof No-Show Mesh High Rise underwear.
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    Courtesy of Knix
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    Knix launches mesh collection

    The “sexy” line of mesh underwear and bodysuits features Knix’s new global brand ambassador, Gabrielle Union.

    By April 10, 2024
  • An Academy Sports + Outdoors storefront.
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    Courtesy of Academy Sports and Outdoors
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    Academy Sports and Outdoors bolsters supply chain leadership with new board member

    Monique Picou is the vice president of Google Cloud supply chain and operations at Google’s parent, Alphabet.

    By S.L. Fuller • April 10, 2024
  • A large department store building seen down the block, with a person seen standing in the foreground.
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    Daphne Howland/Retail Dive
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    Macy’s shakes up board, avoids proxy fight

    The department store has also opened its books to the real estate-minded investors who have bid $6.6 billion to take it over.

    By April 10, 2024
  • A woman puts clothing into an RFID self-checkout kiosk
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    Thai Liang Lim via Getty Images
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    Deep Dive

    Why more tech in stores shouldn’t mean fewer workers

    Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.

    By April 10, 2024
  • Outside storefront image of The Home Depot
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    Courtesy of The Home Depot
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    Home Depot confirms breach of employee data

    The retailer said a vendor error led to the exposure of identifiable information of some employees.

    By April 9, 2024
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Retail Dive
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    Best Buy to use generative AI for virtual assistant, customer support experiences

    The tech will help with customer service, including troubleshooting product issues, managing software and rescheduling or combining order deliveries. 

    By Tatiana Walk-Morris • April 9, 2024
  • Exterior of an Allbirds store in Washington, D.C.'s Georgetown neighborhood
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    Caroline Jansen/Retail Dive
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    Allbirds receives delisting warning from Nasdaq

    The footwear brand’s stock traded at less than $1 for 30 consecutive days and the company has until Sept. 30 to regain compliance.

    By April 9, 2024
  • Mannequins and other store displays at a department store.
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    Courtesy of J.C. Penney
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    J.C. Penney shutters 50-year-old anchor, moves across the street

    The new location is at the Willowbrook Mall in New Jersey, which is owned by the department store’s co-owner, Brookfield Properties.

    By April 9, 2024
  • A walk sign hovers to the left of a store.
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    Daphne Howland/Retail Dive
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    Nordstrom taps company veteran to lead Rack merchandising

    Lori Marten has held various merchandising roles at the department store for nearly 30 years, and will join the off-price unit later this month.

    By April 9, 2024
  • A person walks past a Coach window display.
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    Drew Angerer/Getty Images via Getty Images
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    Coach files trademark and unfair competition complaint against Gap

    The complaint takes issue with some Old Navy-branded T-shirts, which attorneys for the Tapestry-owned brand say are meant to make consumers think “there is a connection or association between” the brands.

    By Laurel Deppen • April 9, 2024
  • Yeti unveils New York flagship store on April 4.
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    Courtesy of Yeti Holdings, Inc.
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    Yeti opens first New York store

    The cooler maker’s 20th store, featuring a large customization space, comes as the brand reached $1 billion in sales last year in the drinkware category.

    By April 8, 2024
  • A 99 Cents Only storefront
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    Roger Hornback via Getty Images
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    99 Cents Only files for Chapter 11

    The bankruptcy filing comes just days after the discount retailer announced plans to liquidate and close all stores.

    By April 8, 2024
  • Exterior of the Whole Foods Market in the Glover Park neighborhood of Washington, D.C.
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    Courtesy of Whole Foods Market
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    Whole Foods to pull Amazon’s Just Walk Out technology from stores

    The specialty grocer, which operates the checkout tech at just two stores, will follow the same path as Amazon Fresh stores in the U.S.

    By Peyton Bigora • April 8, 2024
  • A busy city corner with people, buildings, trees and streetposts.
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    Daphne Howland/Retail Dive
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    JLL finds signs of rebound in New York City retail real estate

    But some submarkets are doing better than others when it comes to asking rents and availability.

    By April 8, 2024
  • Exterior of Woolworths store
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    Quinn Rooney via Getty Images
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    Battling shrink and theft across the globe

    Retailers are trying numerous strategies — from technology to teamwork — to minimize losses.

    By Peyton Bigora • April 8, 2024
  • Uniqlo storefront
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    Courtesy of Uniqlo
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    Uniqlo to open first stores in Texas, expand in California

    The upcoming openings will build on Uniqlo's plan to reach 200 stores in North America by 2027.

    By Tatiana Walk-Morris • April 8, 2024
  • 99 cents only store, 99 cents store, dollar store
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    (2007). Retrieved from Wikimedia Commons.
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    99 Cents Only to liquidate

    The company’s small footprint left it unable to compete with larger rivals in a tough macroeconomic environment, according to industry experts.

    By April 5, 2024
  • Exterior sign for a GameStop store.
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    Daphne Howland/Retail Dive
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    GameStop COO is out

    Nir Patel arrived about two years ago from Belk, where he had been CEO for less than a year. The struggling gaming retailer won’t replace him.

    By April 5, 2024
  • The interior of Ernesta New York City showroom
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    Courtesy of Ernesta
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    Online rug retailer Ernesta opens first brick-and-mortar store

    The brand started by Peloton co-founders John Foley, Hisao Kushi and Yony Feng has turned to New York's Upper East Side for its showroom.

    By April 5, 2024
  • Hands of young girl using sewing machine in workshop.
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    Thanaphong Araveeporn via Getty Images
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    Apparel execs urge sourcing diversification amid geopolitical risks

    Executives at an American Apparel & Footwear Association event underscored the need to find alternative sourcing as U.S.-China relations continue to fray.

    By April 5, 2024
  • Interior of a bedroom with a bed in the center, rug on the carpet. Two lights are above the headboard on the wall, along with an abstract painting.
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    Courtesy of Interior Define
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    The Citizenry opens outpost in Interior Define store

    The tie-up between the two Havenly-owned brands allows The Citizenry to expand its physical presence after opening a flagship in New York City.

    By Howard Ruben • Updated April 9, 2024
  • The exterior of Puma Studio LA
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    Courtesy of Puma
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    Column

    The Weekly Closeout: Puma plots design space in LA, Bank of America downgrades Figs

    The athletics brand said the studio will open in 2025, while spending pullbacks contributed to the scrubs brand’s recent negative rating.

    By Retail Dive Staff • April 5, 2024
  • A group of people wearing Dia & Co clothing.
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    Courtesy of FullBeauty Brands
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    FullBeauty Brands acquires plus marketplace Dia & Co.

    Within the past year the company also purchased Eloquii and Cuup, expanding its portfolio of plus and size-inclusive labels. 

    By Tatiana Walk-Morris • April 4, 2024